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Added 20 mins ago
BC
Database Administrator (Senior Systems Analyst)
British Columbia Institute of Technology
Burnaby, BC
- $84,685 to $112,200 CAD / year
- Temporary
…full-time (1.0 FTE) Database Administrator (Senior Systems Analyst). As a member of our Solution Delivery team, the Database Administrator is responsible for ensuring that the Oracle…
Added 20 mins ago
ET
Senior Cybersecurity Analyst
Encore Technical Solutions Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…program. You’ll also be the go-to security expert for IT and business partners across the…
Added 20 mins ago
R
Quality Assurance (QA) Analyst
Raise
Burnaby, BC
- Full-time
Quality Assurance (QA) Analyst in this role will establish, mature, and sustain a formal QA function for Power BI reports, dashboards, data models, and related analytics products supporting…
Added 20 mins ago
N(
Senior Business Analyst, Strategy and Process Improvement
NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
- Full-time
The Senior Business Analyst is a generalist enterprise practitioner who helps NAIT translate strategy into measurable improvements in services, processes, operating models, and…
Added 20 mins ago
NA
Senior Business Analyst, Strategy and Process Improvement
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
- Full-time
The Senior Business Analyst is a generalist enterprise practitioner who helps NAIT translate strategy into measurable improvements in services, processes, operating models, and…
Added 20 mins ago
Service Support Analyst
PBS Systems
Calgary, AB · Milton, ON
“PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun! “
Added 20 mins ago
Service Support Analyst
PBS Systems
Calgary, AB
“PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun! “
Added 35 mins ago
AE
Regional Cybersecurity Analyst
Agnico Eagle Mines Limited
Timmins, ON
- Full-time
…role where creative thinking, interpersonal skills, and broad technical expertise is required. You will have technical ownership for IT and OT Cybersecurity that span across the entire…
Added 35 mins ago
PG
Business Analyst
Pacer Group
Calgary, AB
- $50 to $53 CAD / hour
- Contract
Ability to act as a liaison between business, cybersecurity, operations, and technical teams.
Added 50 mins ago
R
Business Analyst
Raise
Calgary, AB
- Full-time
Raise is currently hiring a Business Analyst on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an industry leader.…
Added 50 mins ago
S
Analyst, Buyer
SaskPower
Regina, SK
- Full-time
The employee in this classification is responsible to assist in the technical and analytical support of departmental and project initiatives, functional testing and documenting business…
Added 50 mins ago
KR
Senior Business Analyst - Payments
KTek Resourcing
Toronto, ON
- Full-time
Job Title: Senior Business Analyst – Payments
Added 50 mins ago
IG
EDI Developer
Insight Global
Toronto, ON
- $50 to $65 CAD / hour
- Contract
Partner with business and technical teams to troubleshoot ERP, EDI, and transaction data-flow issues
Added 50 mins ago
M
Salesforce Functional Analyst
Manulife
Toronto, ON · Waterloo, ON
- Full-time
Serve as a trusted technical advisor to delivery teams, helping accelerate business value while protecting platform integrity.
Added 50 mins ago
BR
Data Governance Analyst
Benchmark Recruitment
Vancouver, BC · Greater Vancouver Metropolitan Area
- Contract
Reporting functionally to the Manager, Data Governance, the successful candidate will work closely with business and technical stakeholders to support prioritized data governance…
Added 50 mins ago
MO
IT Support Analyst - Contract
Martin-Brower of Canada Co.
New Westminster, BC
- $72,000 to $87,000 CAD / year
- Contract
The IT Support Analyst will provide Level 2 and Level 3 support for business applications and devices. This position is accountable for resolving complex computing, networking, and…
Added 50 mins ago
MB
IT Support Analyst
Martin Brower UK and Ireland
New Westminster, BC
- Contract
The IT Support Analyst will provide Level 2 and Level 3 support for business applications and devices. This position is accountable for resolving complex computing, networking, and…
Added 50 mins ago
L
Regular Java Developer
Luxoft
Mississauga, ON
- Full-time
…the candidate will be responsible for developing & deploying technical solution following engineering excellence standards. A potential candidate will need to understand system and…
Added 50 mins ago
E
Site Technologies Analyst
Extendicare
Markham, ON · Extendicare (Canada) Inc (Steeles Ave.)
- Full-time
Reporting to the Senior Manager , Network and Site Technologies, the Site Technologies Analyst is responsible for supporting, maintaining, and deploying site-based technology solutions…
Added 50 mins ago
Income Officer - Automotive Finance - 18 months contract - Anjou, Quebec or Hamilton, Ontario
Scotiabank
QC · Anjou, QC
…initiatives are executed and delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal…
Added 50 mins ago
Income Officer - Automotive Finance - 18 months contract - Anjou, Quebec
Scotiabank
QC · Anjou, QC
…initiatives are executed and delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal…
Added 1 hour ago
UH
Project Analyst - Change Management
University Health Network
Toronto, ON
- Contract
The Project Analyst, Change Management plays a key role in supporting the successful planning, coordination, and execution of change management activities for Project WorkReady, a major…
Added 1 hour ago
T
Business Intelligence and Reporting Analyst
TD
Toronto, ON · Montreal, QC
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 1 hour ago
T
Business Systems Analyst III
TD
Toronto, ON
- Full-time
The Business Systems Analyst (BSA) provides systems analysis and operational support for business-critical applications within Investment Management Technology. The role works closely with…
Added 1 hour ago
IT - After Hours Support - ASL Distribution (Oakville)
Fastfrate Group
Oakville, ON
The After-Hours IT Support Analyst is responsible for providing evening operational support for critical business systems used across transportation, warehousing, and distribution…

Insight Global

Application Support Analyst

Toronto, ON, Canada

$43 to $47 CAD / hour · Contract

Apply About employer

Applications open in a new tab.

Job details

Pay: $43 to $47 CAD / hour
Job type: Contract
Apply by: Dec 2, 2026
Experience: 5+ years of experience in Application Support, Production Support, or a similar support-focused role
Posting language: English
Posted: Nov 2, 2026

Original job description

Job Description

Insight Global is looking for an Application Support Analyst to join a leading Wealth Management Technology team supporting a portfolio of business-critical applications. This role is ideal for someone with a strong application support background who enjoys troubleshooting complex issues, collaborating with stakeholders, and ensuring applications operate efficiently for end users.

Please Note: We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.

Required Skills & Experience

5+ years of experience in Application Support, Production Support, or a similar support-focused role
Experience supporting business-critical applications in a corporate environment
Strong troubleshooting and problem-solving skills
Experience using SQL for queries, reporting, and issue investigation
Ability to manage multiple priorities and drive issues through to resolution
Experience partnering with business users and technical teams to resolve incidents and support enhancements
Excellent verbal and written communication skills
Experience working within Agile environments
Familiarity with monitoring and ticketing tools used to track application health and support activities
Strong ownership mindset and accountability when managing incidents and service requests
Willingness to participate in an on-call support rotation

Nice-to-Have Skills & Experience

Experience supporting applications within Wealth Management, Banking, or Financial Services
Exposure to Windows and Linux environments
Experience with monitoring tools such as Dynatrace, ELK Stack, PagerDuty, or similar platforms
Familiarity with database technologies including Sybase, DB2, or SQL Server

What You'll Do

Monitor and support a suite of business-critical applications
Investigate, troubleshoot, and resolve production incidents and user-reported issues
Perform root cause analysis and implement preventative solutions
Work closely with business stakeholders and development teams to support application enhancements and releases
Develop and maintain support documentation, processes, and knowledge articles
Participate in incident management and on-call support activities
Contribute to continuous improvement initiatives that enhance application stability and performance

*We do use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.

*Pay range for this role is between $43/hr - 47/hr CAD.

*This role is an existing vacancy.

*No requirement for Canadian experience or education.

Apply About employer

More about this job

Responsibilities

Monitor and support business-critical applications, investigate and resolve production incidents and user-reported issues, and perform root cause analysis with preventative solutions. Partner with business stakeholders and development teams on enhancements and releases, maintain support documentation, participate in on-call activities, and contribute to application stability and performance improvements.

Requirements

Requires at least five years of application, production, or similar support experience, strong troubleshooting skills, SQL experience, and the ability to manage priorities and resolve issues with business and technical teams. Candidates should have Agile experience, strong communication and ownership skills, familiarity with monitoring and ticketing tools, and willingness to join an on-call rotation; financial services experience and exposure to Windows, Linux, Dynatrace, ELK Stack, PagerDuty, Sybase, DB2, or SQL Server are advantageous.

Skills

Application Support
Production Support
Troubleshooting
Problem-Solving
SQL
Incident Management
Root Cause Analysis
Stakeholder Collaboration
Agile
Monitoring Tools
Ticketing Tools
Support Documentation
On-Call Support
Windows
Linux
Database Technologies

Visa sponsorship

Not detected in the job text

Keywords

Application Support
Production Support
Wealth Management
Business-Critical Applications
SQL
Troubleshooting
Incident Management
Root Cause Analysis
Agile
Monitoring Tools
Ticketing Tools
On-Call Support
Application Enhancements
Application Releases
Windows
Linux
Dynatrace
ELK Stack
PagerDuty
Sybase
DB2
SQL Server
Banking
Financial Services
Continuous Improvement

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