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Added 6 mins ago
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Business Banking Relationship Manager Trainee
BMO
Oshawa, ON
- Full-time
Delivers exceptional customer service and builds trust by providing expertise, responsive service, and support.
Added 6 mins ago
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Mortgage Specialist
BMO
Timmins, ON
- Full-time
Delivers exceptional customer service that builds trust through expertise, responsive service, and support.
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BP
Backroom Team Lead
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- Full-time
Provide legendary customer service by identifying and evaluating customers’ needs, and making product recommendations based off this analysis
Added 6 mins ago
RP
Spécialiste en acquisition de de talents – bilingue/Talent Acquisition Specialist -Bilingual
RESA Power
Canada
- Full-time
Added 6 mins ago
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Customer Experience Transformation Project Manager
Agropur
Longueuil, QC · St-Hubert Campus
- Full-time
Ready to make a real impact on the customer experience? At Agropur, we’re embarking on an ambitious transformation to rethink how our customers interact with us. As Customer Experience…
Added 6 mins ago
Clarity Operations Manager
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Winnipeg, MB · London, ON · Toronto, ON
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Added 6 mins ago
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- Full-time
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Banquet Supervisor
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- Full-time
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Added 6 mins ago
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Onsite Field Services Technician, Sudbury - Polycom
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ON · CAN ON Home based (CSC Location)
- Full-time
…parties to ensure implementation is meeting expected timeframes, service level agreements and other criteria. Measures, maintains, and documents team performance in relation to established…
Added 6 mins ago
IS
Account Manager (America)
Irth Solutions
Remote, Canada
- $70,000 to $75,000 CAD / year
- Full-time
- Remote
We are currently looking for an Account Manager that will work closely with our Customer Success Lead, Customer Success Director, as well as Project, Technical and Sales teams. (S)He is…
Added 6 mins ago
IS
Account Manager (APAC)
Irth Solutions
Remote, Canada
- $70,000 to $75,000 CAD / year
- Full-time
- Remote
We are currently looking for an Account Manager that will work closely with our Customer Success Lead, Customer Success Director, as well as Project, Technical and Sales teams. (S)He is…
Added 6 mins ago
IS
Account Manager (EMEA)
Irth Solutions
Remote, Canada
- $70,000 to $75,000 CAD / year
- Full-time
- Remote
We are currently looking for an Account Manager that will work closely with our Customer Success Lead, Customer Success Director, as well as Project, Technical and Sales teams. (S)He is…
Added 6 mins ago
Unit Clerk - Repost
Winnipeg Regional Health Authority
Winnipeg, MB
Excellent interpersonal, organizational, customer service and problem-solving skills
Added 21 mins ago
PROJECT MANAGER 311
City of Toronto
Toronto, ON
The Project Manager 311, working within the Customer Experience Business Transformation & Sustainment Unit, leads the planning, management and delivery of the CX Division's capital…
Added 21 mins ago
Housing Assistant (Term)
University of Toronto
Toronto, ON
…Residence. The primary responsibilities are to provide front-line customer service and to facilitate an open and easy flow of communication between all staff and contractors working at the…
Added 21 mins ago
OR
Senior Specialist, Dealer Support- Bilingual
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- Other
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Added 21 mins ago
Senior Product Marketing Manager, IT and AI Transformation
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Vancouver, BC
…grow with us. We’re looking for a Senior Product Marketing Manager to join our Audience Marketing team in Vancouver to own how Asana shows up to CIOs, digital transformation leaders, and IT…
Added 21 mins ago
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Customer Service Representative - Kelowna Airport
Enterprise Mobility
Kelowna, BC
- $19.65 CAD / hour
- Full-time
Enterprise Mobility (Canada) Inc. has an exciting opportunity for a Customer Service Representative / Return Agent. The Return Agent provides superior, friendly, and efficient service…
Added 21 mins ago
SH
Bilingual Field Nurse Case Manager (Atlantic/QC) - Hybrid
Sentrex Health Solutions
Moncton, NB · Halifax, NS · Quebec, QC
- Full-time
The Field Nurse Case Manager (FNCM) is an integral part of the Patient Services team, responsible for the coordination and delivery of services related to the patient support programs…
Added 21 mins ago
LC
Merchandiser, Hourly Part Time Day
Loblaw Companies Limited
Halifax, NS
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 21 mins ago
HR
Supervisor, Collection Operations (Waste Management)
Halton Region
Oakville, ON
- Full-time
Reporting to the Manager, Collection Operations, the Supervisor, Collection Operations for leading the day-to-day delivery of solid waste collection operations programs and services. The…
Added 21 mins ago
U
Account Executive
UPS
Kitchener, ON
- Full-time
…sales opportunities, increasing revenue, and ensuring excellent customer service. The Account Executive will work closely with the Area Sales Manager to communicate market trends,…
Added 21 mins ago
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Account Executive
UPS
Concord, ON
- Full-time
Collaborate with internal partners to ensure seamless customer onboarding and service delivery.
Added 21 mins ago
CG
Food Service and Housekeeping Manager, Selwyn House
Compass Group Canada
London, ON
- Full-time
The Food Service and Housekeeping Manager is responsible for managing the daily operations of a single unit; this includes ensuring tasks are completed, scheduling staff, controlling costs,…
Added 21 mins ago
TW
Associate Franchise Operations Manager (Quebec)
The Wendy's Company
Quebec, QC
- $85,000 to $145,000 CAD / year
- Full-time
…countries and franchise organizations to achieve sales and customer count growth, operational objectives, financial results, investment requirements and development targets. This role…

Insight Global

Aviation Customer Manager

Montreal, QC, Canada

$35/hr to $48/hr · Full-time

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Job details

Pay: $35/hr to $48/hr
Job type: Full-time
Apply by: Nov 25, 2026
Experience: 3-10 years of relevant professional experience
Posting language: English
Posted: Oct 26, 2026

Original job description

Insight Global is seeking an Aviation Customer Manager to support a leading aerospace organization in Longueuil, Quebec.

In this role, you will be the primary point of contact for aircraft and fleet customers throughout the engine shop-visit lifecycle, from initial planning through completion and return to service. You will represent the customer internally while coordinating across commercial and technical teams to ensure shop visits are executed successfully.

This is an excellent opportunity for someone with an aerospace or automotive background who combines strong customer relationship management, commercial acumen, logistics coordination, and project management skills.

Key Responsibilities

Own customer relationships throughout the full engine shop-visit lifecycle, from pre-planning through completion and return to service.
Coordinate shop events and logistics, including engine removal dates, shop location, scheduling, and rental engine requirements.
Manage the commercial aspects of shop visits, including reviewing and approving cost estimates and supporting customer negotiations.
Interpret customer contracts and lead informed discussions regarding pricing, scope, and contractual obligations.
Coordinate final commercial closeout, including invoice review, payment coordination, and support for engine return and aircraft installation.
Serve as the key liaison between customers and internal technical teams.
Ensure customer requirements, timelines, and commercial commitments remain aligned throughout each shop visit.

Required Qualifications

Bachelor’s or Master’s degree in a relevant discipline, such as:
Business Administration / Commerce
Aeronautics or Aeronautical Maintenance
Aerospace or Mechanical Engineering
Industrial Engineering
Finance
Business or Operations Management
International Administration
3-10 years of relevant professional experience
Previous experience within the aerospace or automotive industry
Strong project management, event coordination, and/or logistics experience
Excellent customer-facing communication and relationship-management skills
Ability to work effectively across commercial and technical stakeholders
Ability to work on-site in Longueuil, QC, five days per week

Nice to Have

French language skills

Compensation:

$35/hr to $48/hr

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as short-term and long-term disability, life insurance and AD&D. Employees will also have access to a registered retirement savings account with employer matching. Employees in this role are also entitled to sick leave and/or other paid time off as provided by applicable law.

Artificial intelligence tools are used to assist in screening and assessing applicants for this position.

Vacancy: This posting is for a currently vacant role, and the successful candidate will be hired into an existing open position.

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More about this job

Responsibilities

Manage customer relationships throughout the engine shop-visit lifecycle, coordinating planning, scheduling, logistics, and communication between customers and internal technical and commercial teams. Oversee commercial matters including estimates, contract discussions, negotiations, invoicing, payment coordination, and closeout through engine return to service.

Requirements

A bachelor’s or master’s degree in a relevant business, engineering, finance, or aviation discipline and 3–10 years of relevant experience are required. Candidates should have aerospace or automotive industry experience, strong project management or logistics skills, excellent customer-facing communication, and the ability to work on-site in Longueuil five days per week; French is an asset.

Skills

Project Management
Logistics Coordination
Event Coordination
Commercial Acumen
Contract Interpretation
Cost Estimate Review
Customer Negotiation
Invoice Review
Payment Coordination
Shop Visit Planning
Scheduling
Cross-Functional Coordination
Stakeholder Communication
Aerospace Operations
Engine Shop-Visit Management

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Short-Term Disability Insurance
Long-Term Disability Insurance
Life Insurance
Accidental Death and Dismemberment Insurance
Sick Leave
Paid Time Off

Visa sponsorship

Not detected in the job text

Keywords

Aerospace
Automotive
Aircraft
Fleet Customers
Engine Shop Visits
Return to Service
Project Management
Logistics Coordination
Event Coordination
Engine Removal
Shop Scheduling
Rental Engines
Cost Estimates
Customer Negotiations
Contract Interpretation
Pricing
Scope Management
Commercial Closeout
Invoice Review
Payment Coordination
Engine Installation
Technical Teams
Commercial Teams
Longueuil, Quebec
French

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