We're hiring two Bilingual (English/French) Client Services Specialists to deliver exceptional, empathetic service to banking clients via phone and email. This is a clientâfacing support role focused on authenticating clients, greeting professionally, answering product and account questions, guiding clients to the right resources, and closing calls effectively.
The ideal candidate is a quick learner with strong attention to detail, a collaborative mindset, and admin or customerâservice experience. Banking or creditâunion experience is an asset but not required; callâcentre experience is not necessary. College education or relevant certificates are acceptable.
This role supports Peoples Group's Vancouver team in a hybrid setting, working from 8:00amâ4:30pm (PST).
