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Added 9 mins ago
A
Bilingual Customer Experience Specialist - Canada 🇨🇦
Alan
Toronto, ON
- Full-time
Channels: Chat and email. No inbound or outbound phone support.
Added 24 mins ago
IG
Bilingual Service Rep
Insight Global
Montreal, QC
- $21 CAD / hour
- Full-time
Insight Global is looking for a Banking Operations Specialist to join a leading financial institution. This individual will support the day-to-day processing and servicing of retail and…
Added 1 hour ago
MS
Contracts-Subcontracts Specialist
MDA Space
Sainte-Anne-de-Bellevue, QC
- Full-time
We’re on the hunt for a Contract Specialist on our Satellite systems team at our Montreal office.
Added 1 hour ago
CA
Senior Premium Administrator
Co-operators Assurance et services financiers
Regina, SK
- Full-time
…reconciled accurately. The role provides knowledgeable, responsive support to customers and internal business partners, answers billing-related questions, resolves discrepancies, and…
Added 1 hour ago
AA
Talent Acquisition Specialist - North America
AIRE Ancient Baths
Toronto, ON
- Full-time
As Talent Acquisition Specialist – North America, you’ll lead full-cycle recruitment across our four North American locations: New York City (Tribeca & Upper East Side), Chicago, Toronto…
Added 1 hour ago
NB
DevSecOps Technical Lead, Cryptography
National Bank of Canada
Montreal, QC
- Full-time
…Protection and Cryptography team at National Bank means acting as a specialist responsible for the evolution, security, and reliability of the organization's digital certificate management…
Added 2 hours ago
TH
Millwork Sales Specialist Full-Time - 7258 Lloydminster
The Home Depot Canada
Lloydminster, AB
- Full-time
Sales Specialists support three primary store priorities: Customers First, In Stock, and Store Appearance. Sales Specialists support Customers First by providing fast, thorough, and…
Added 3 hours ago
AS
Records Collection Specialist II
Alternate Solutions Health Network
Burlington, ON
- Full-time
The Records Collections Specialist II is responsible for managing and tracking patient documentation required by CMS, Medicare/Medicaid, and commercial insurance. This includes submitting…
Added 3 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
100 Mile House, BC
- Internship
…equipped with a computer and printer for the MedAccess EMR system. In addition, there is a procedure room with all instruments required for minor procedures including an autoclave. A great…
Added 4 hours ago
HM
Pediatrics
Health Match BC
Chilliwack, BC
- Full-time
…to the delivery. Babies are stabilized including respiratory support and ventilation prior to collection by the Provincial Infant Transport Team. Management of short term infant medical…
Added 4 hours ago
HM
Psychiatry
Health Match BC
Mission, BC
- Full-time
Other Benefits/Incentives Modern EMR system, administrative support, multidisciplinary team environment, virtual consultation capability, professional development opportunities.
Added 4 hours ago
HM
Internal Medicine
Health Match BC
Mission, BC
- Full-time
…fully equipped clinics. Experienced administrative and billing support. Electronic Medical Record (EMR) system. Opportunity for rapid practice growth. Collaborative multidisciplinary…
Added 4 hours ago
HM
Psychiatry
Health Match BC
Mission, BC
- Full-time
Other Benefits/Incentives Modern EMR system, administrative support, multidisciplinary team environment, virtual consultation capability, professional development opportunities.
Added 4 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Mission, BC
- Full-time
Added 4 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Burnaby, BC
- Full-time
Order, interpret, and follow up on diagnostic tests, laboratory results, and specialist referrals.
Added 5 hours ago
CC
Inventory Specialist
CareRx Corporation
Burnaby, BC
- $19 to $21 CAD / hour
- Full-time
The Inventory Specialist will be reporting to the Pharmacy Manager. The position is responsible for supporting the pharmacy's service offering by ensuring safe and efficient ordering,…
Added 6 hours ago
J
Back Office Support Specialist
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Back Office Support Specialist based in Canada.
Added 7 hours ago
TH
Millwork Sales Specialist Full-Time - 7258 Lloydminster
The Home Depot
Lloydminster, SK
- Full-time
Sales Specialists support three primary store priorities: Customers First, In Stock, and Store Appearance. Sales Specialists support Customers First by providing fast, thorough, and…
Added 8 hours ago
TP
Automation Specialist
Team Power Solutions
Saskatoon, SK
- Full-time
…a wide range of industries. We're looking for an Automation Specialist to join our team who is passionate about solving complex technical challenges and helping customers improve the…
Added 10 hours ago
C
Project Specialist - Security Systems
Convergint
Toronto, ON · CA ON Etobicoke
- Full-time
Job Description: Convergint is looking for a full-time, team-oriented, results-driven Security Project Specialist for our Capital Projects team, to join our amazing culture in our Toronto,…
Added 10 hours ago
CF
MFS Program Specialist PT
Canadian Forces Morale and Welfare Services (CFMWS)
Cold Lake, AB
- Part-time
The Military Family Services Program Specialist will recommend referral and follow-up services for CAF members and their families requiring specialized professional services within and…
Added 10 hours ago
CF
MFS Program Specialist
Canadian Forces Morale and Welfare Services (CFMWS)
Cold Lake, AB
- Full-time
The Military Family Services Program Specialist will recommend referral and follow-up services for CAF members and their families requiring specialized professional services within and…
Added 10 hours ago
Client Care Specialist
Property Law Firm CB LLP
Calgary, AB
If your title right now is Customer Experience Specialist, Customer Support Specialist, Customer Operations Specialist, Onboarding Specialist or Inbound Sales Development Representative,…
Added 11 hours ago
NL
IT Generalist
NET LIP
Vaughan, ON
- Full-time
Assessing a company’s information system and identifying gaps that need to be addressed
Added 13 hours ago
BP
Gun Vault Specialist
Bass Pro Shops
Calgary, AB
- Part-time
Receives and secures incoming firearms and/or black powder using A&D log books and electronic A&D system. Verifies gun accuracy to Receiving documents.

Insight Global

Bilingual Service Rep

Montreal, QC, Canada

$21 CAD / hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $21 CAD / hour
Job type: Full-time
Apply by: Dec 9, 2026
Experience: 2–3+ years of relevant experience within banking or financial services operations.
Posting language: English
Posted: Nov 9, 2026

Original job description

Required Skills & Experience

Must-Haves

2–3+ years of relevant experience within banking or financial services operations.

Experience supporting deposit/payment operations, transaction processing, account servicing, or similar back-office banking functions.

Bilingual French and English, with strong verbal and written communication skills.

Strong understanding of banking processes, controls, operational risk, and regulatory requirements.

Experience identifying discrepancies, investigating issues, and following established escalation procedures.

Strong Microsoft Excel and general MS Office skills.

Excellent attention to detail with demonstrated organizational and prioritization skills.

Strong analytical and problem-solving capabilities.

Ability to manage multiple tasks while consistently meeting deadlines and SLAs.

Nice to Have Skills & Experience

Nice-to-Haves

Post-secondary education in Business, Finance, Accounting, or a related discipline.

Experience specifically within retail or commercial banking operations.

Experience with cheque processing, electronic payments, remote deposits, lockbox processing, or garnishments.

Previous experience with quality control or training.

Experience supporting banking system implementations, process changes, or continuous improvement initiatives.

Job Description

Insight Global is looking for a Banking Operations Specialist to join a leading financial institution. This individual will support the day-to-day processing and servicing of retail and commercial deposit and payment activities, ensuring transactions and service requests are completed accurately, efficiently, and within established service level agreements (SLAs).

The successful candidate will have experience within a banking or financial services operations environment and be comfortable handling transaction processing, account maintenance, documentation review, discrepancy resolution, and stakeholder inquiries. This individual will work closely with internal and external stakeholders while ensuring operational processes meet established policies, controls, and regulatory requirements.

Salary $21 CAD per hour

Apply About employer

More about this job

Responsibilities

Process and service retail and commercial deposit and payment activities, including transactions, account maintenance, documentation reviews, and service requests, accurately and within established SLAs. Resolve discrepancies and stakeholder inquiries while coordinating with internal and external stakeholders and following operational policies, controls, and regulatory requirements.

Requirements

Requires 2–3 or more years of banking or financial services operations experience, including transaction processing, deposit or payment operations, or account servicing. Candidates must be bilingual in French and English and demonstrate knowledge of banking controls and regulations, strong Excel and MS Office skills, attention to detail, analytical ability, and the capacity to manage multiple tasks and deadlines.

Skills

Banking Operations
Deposit Operations
Payment Operations
Transaction Processing
Account Servicing
Banking Processes and Controls
Operational Risk
Regulatory Compliance
Discrepancy Investigation
Escalation Procedures
Microsoft Excel
Microsoft Office
Attention to Detail
Organization and Prioritization
Analytical and Problem-Solving Skills
Bilingual French and English

Visa sponsorship

Not detected in the job text

Keywords

Banking Operations
Financial Services
Retail Banking
Commercial Banking
Deposit Processing
Payment Processing
Transaction Processing
Account Maintenance
Account Servicing
Documentation Review
Discrepancy Resolution
Operational Risk
Banking Controls
Regulatory Requirements
Service Level Agreements
Microsoft Excel
Microsoft Office
Cheque Processing
Electronic Payments
Remote Deposits
Lockbox Processing
Garnishments
Quality Control
Training
Process Improvement
System Implementations
French
English

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