Closed listing
Customer Service Representative
- Mississauga, ON, Canada
$24 to $26 CAD / hour · Contract
This opening has closed.
The original listing is kept below for reference.
Job details
- Pay
- $24 to $26 CAD / hour
- Job type
- Contract
- Closing date
- Posting language
- English
- Posted
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Original job description
Archived listing. The details below describe a past opening.
Insight Global is seeking a Customer Service Representative who serves as the primary point of contact for key account customers and wholesale partners across North America. This role is responsible for managing customer inquiries, processing and tracking orders, coordinating with internal teams, resolving claims and returns, and ensuring an exceptional customer experience. The ideal candidate has experience with customer service, order management, EDI, and ERP systems such as SAP, and thrives in a fast-paced environment managing multiple priorities while building strong customer relationships.
More about this job
Responsibilities
Serve as the primary contact for key account customers and wholesale partners, handling inquiries and processing and tracking orders. Coordinate with internal teams, resolve claims and returns, and provide an exceptional customer experience.
Requirements
The ideal candidate has experience in customer service, order management, EDI, and ERP systems such as SAP. They should be comfortable managing multiple priorities in a fast-paced environment and building strong customer relationships.
Skills
- Customer Service
- Order Management
- Order Processing
- Order Tracking
- Electronic Data Interchange (EDI)
- Enterprise Resource Planning (ERP) Systems
- SAP
- Claims Resolution
- Returns Processing
- Cross-Functional Coordination
- Multitasking
Visa sponsorship
Not detected in the job text
Categories
- Customer Service & Support
- Retail
- Logistics
Keywords
- Customer Service
- Key Account Customers
- Wholesale Partners
- Customer Inquiries
- Order Management
- Order Processing
- Order Tracking
- Electronic Data Interchange (EDI)
- Enterprise Resource Planning (ERP)
- SAP
- Claims
- Returns
- Customer Experience
- Internal Team Coordination
- Customer Relationships
- Fast-Paced Environment
- Sporting Goods Manufacturing
- Retail Apparel And Fashion
- Wholesale