Customer service representative jobs in Canada

Find customer service representative jobs across Canada. Choose a place, compare current openings and read the employer’s requirements.

Counted Nov 5, 2026

Hiring at a glance

View jobs

Open jobs: 3,486
Employers: 759

Advertised starting pay

Average starting payCAD / hour: $18.72Across 562 listings
Average starting payCAD / year: $48,376Across 89 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 1%30 listings
Hybrid: 6%211 listings
On-site: 93%3,240 listings

Not specified: <1% (5 listings)

Employers hiring include LCBO (516), Farm Boy Inc. (430), Circle K (289).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service representative jobs in Canada

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Added 7 days ago
RP
Temporary Customer Service Representative (Weekends) - Maple Leaf Square
Reimagined Parking
Toronto, ON
- $19.92 CAD / hour
- Contract
Added 7 days ago
FB
Customer Service Representative
Farm Boy Inc.
Kingston, ON
- Up to $18 CAD / hour
- Part-time
Added 7 days ago
FB
Customer Service Representative
Farm Boy Inc.
Ottawa, ON
- From $17.95 CAD / hour
- Part-time
Added 7 days ago
S
Customer Service Representative - Data Entry (6 Month Contract)
SGS
Vancouver, BC
- Contract
Added 7 days ago
FB
Customer Service Representative
Farm Boy Inc.
Kingston, ON
- $18 CAD / hour
- Part-time
Added 7 days ago
L
Holiday Customer Service Representative (Fixed Term)
LCBO
Perth, ON
- Part-time
The LCBO is seeking Holiday Customer Service Representatives who are passionate about delivering exceptional customer experiences in our retail stores across Ontario from November 16 to…
Added 7 days ago
L
Holiday Customer Service Representative (Fixed Term)0303
LCBO
Chesterville, ON
- Part-time
The LCBO is seeking Holiday Customer Service Representatives who are passionate about delivering exceptional customer experiences in our retail stores across Ontario from November 16 to…
Added 7 days ago
TA
Customer Service Representative (Saskatoon) Part-Time
Trail Appliances AB/SK
Saskatoon, SK
- Part-time
As a Customer Service Representative you will be the first point of contact, creating a positive and lasting impress
Added 7 days ago
S
Customer Service Representative - Data Entry (6 Month Contract)
SGS
Vancouver, BC
- Contract
Added 7 days ago
S
Customer Service Representative - Data Entry (6 Month Contract)
SGS
Vancouver, BC
- Contract
Added 7 days ago
S
Customer Service Agent -Full-Time-Burlington
Serco
Burlington, ON
- Full-time
Provides excellent customer service during the delivery all Driver Examination Services.
Added 7 days ago
TA
Customer Service Representative (Saskatoon) Part-Time
Trail Appliances Ltd.
Saskatoon, SK
- Part-time
As a Customer Service Representative you will be the first point of contact, creating a positive and lasting impress
Added 7 days ago
GO
Customer Service Representative
Government of New Brunswick
Sussex, NB
- Full-time
Service New Brunswick is seeking an individual to join the Sussex team as a Customer Service Representative.
Added 7 days ago
B
Customer Service Representative -Speedy Glass
Belron
Calgary, AB · Speedy - Calgary Franklin Park
- Full-time
Added 7 days ago
BC
Customer Service Representative -Speedy Glass
Belron Canada inc
Calgary, AB
- Full-time
Added 7 days ago
R
Customer Service Associate-Lumber & Building Materials (Daytime, Evening, Weekend availability required)
RONA
Kingston, ON
- Full-time
We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to…
Added 7 days ago
R
Customer Service Associate, Front End- Permanent Part-Time
RONA
Cambridge, ON
- Part-time
We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to…
Added 7 days ago
Customer Service Representative
Government of New Brunswick
Perth-Andover, NB
Service New Brunswick is seeking an individual to join the Perth Andover team as a Customer Service Representative.
Added 7 days ago
FS
Customer Service Representative (CSR) - Hospitality
Fanshawe Student Union
London, ON
- Part-time
Added 7 days ago
CT
Customer Service Representative - Entry Level
CSA Transportation
Toronto, ON · Greater Toronto Area, Canada
- Full-time
CSA Transportation is looking for motivated and customer-focused individuals to join our growing team as Customer Service Representatives.
Added 7 days ago
GF
Customer Service Representative (Motivator) - Markham McCowan and Bullock
GoodLife Fitness
Markham, ON
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 7 days ago
B
Customer Service Representative
BMO
Victoria, BC
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 7 days ago
AW
Bilingual Customer Service Representative
Arrow Workforce Solutions
Brampton, ON
- Full-time
Bilingual Customer Service Representative (English/French)
Added 7 days ago
L
Holiday Customer Service Representative (Fixed Term)
LCBO
St. Catharines, ON
- Part-time
The LCBO is seeking Holiday Customer Service Representatives who are passionate about delivering exceptional customer experiences in our retail stores across Ontario from November 16 to…
Added 7 days ago
IG
Customer Service Representative
Insight Global
Kingston, ON
- $50,000 to $60,000 CAD / year
- Full-time
Insight Global is looking for a Customer Service Representative to join a leading fitness equipment manufacturer in Kingston, Ontario. This individual will support customers with orders,…

Insight Global

Customer Service Representative

Kingston, ON, Canada

$50,000 to $60,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $50,000 to $60,000 CAD / year
Job type: Full-time
Apply by: Nov 27, 2026
Experience: 1+ years of professional customer service, customer support, product support, or related experience Strong verbal and written communication skills
Posting language: English
Posted: Oct 28, 2026

Original job description

JOB DESCRIPTION

Insight Global is looking for a Customer Service Representative to join a leading fitness equipment manufacturer in Kingston, Ontario. This individual will support customers with orders, product questions, replacement parts, and basic troubleshooting for fitness equipment and related products. The ideal candidate is a strong communicator who enjoys helping customers, solving problems, and learning how physical products work. This person should be comfortable working independently, taking ownership of customer issues, and contributing to a small, collaborative office environment.

Responsibilities

Provide high-quality customer service through phone, email, web inquiries, and occasional in-person interactions
Assist customers with orders, product questions, replacement parts, and general product support Troubleshoot basic mechanical and electronic product issues by asking effective questions and using available product documentation
Develop strong knowledge of the company's fitness equipment, products, components, and common customer issues
Own customer inquiries from initial contact through resolution
Accurately document customer interactions, issues, feedback, and resolutions Identify recurring customer or product issues and communicate trends to the appropriate internal teams
Collaborate with local and global team members while being comfortable working independently
Support general administrative and office responsibilities as needed within a small-team environment

REQUIRED SKILLS AND EXPERIENCE

1+ years of professional customer service, customer support, product support, or related experience Strong verbal and written communication skills
Demonstrated problem-solving skills and ability to troubleshoot customer issues
Ability to work independently, take initiative, and manage responsibilities with minimal oversight
Strong attention to detail and organizational skills
Comfortable learning the components and functionality of physical products/equipment
Experience using Microsoft Office and general computer-based business systems
Ability to work professionally and collaboratively in a small-team environment

NICE TO HAVE SKILLS AND EXPERIENCE

Experience supporting physical consumer products, equipment, sporting goods, fitness products, or mechanical products
Experience with Zendesk or another CRM/customer ticketing system
Hands-on mechanical or electronic troubleshooting experience
Experience with bookkeeping, AP/AR, reconciliations, or general accounting administration Experience with QuickBooks, Sage, Xero, or another accounting/ERP platform
Background or personal interest in fitness, rowing, cycling, sports, or outdoor recreation
French language skills

Pay Transparency:

The expected salary for this position falls between $50,000 to $60,000/year

Vacancy Status:

This Posting is for a current vacant role, and the successful candidate will be hired into an existing open position.

Artificial intelligence tools are used to assist in screening and assessing applicants for this position

Apply About employer

More about this job

Responsibilities

Support customers with orders, product questions, replacement parts, and basic troubleshooting through phone, email, web inquiries, and occasional in-person interactions. Own inquiries through resolution, document interactions and outcomes, identify recurring issues, and collaborate with internal teams while supporting general office administration.

Requirements

Requires at least one year of customer service, customer support, product support, or related experience, along with strong communication, problem-solving, organizational, and computer skills. Candidates should be able to work independently, learn physical product components and functionality, and collaborate professionally in a small team.

Skills

Customer Service
Customer Support
Product Support
Verbal Communication
Written Communication
Problem-Solving
Troubleshooting
Order Support
Product Knowledge
Issue Resolution
Customer Documentation
Attention To Detail
Organization
Microsoft Office
CRM And Ticketing Systems
Mechanical And Electronic Troubleshooting

Visa sponsorship

Not detected in the job text

Keywords

Fitness Equipment
Customer Service
Customer Support
Product Support
Order Support
Replacement Parts
Product Troubleshooting
Mechanical Troubleshooting
Electronic Troubleshooting
Phone Support
Email Support
Web Inquiries
Customer Issue Resolution
Product Feedback
Microsoft Office
Business Systems
Zendesk
CRM
Customer Ticketing Systems
Bookkeeping
Accounts Payable
Accounts Receivable
Reconciliations
Accounting Administration
QuickBooks
Sage
Xero
ERP
Fitness And Recreation

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