Customer Service Representative
- Mississauga, ON, Canada
Pay Rate: $21/hour · Contract
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Job details
- Pay
- Pay Rate: $21/hour
- Job type
- Contract
- Apply by
- Experience
- 2+ years of financial services/banking experience
- Working hours
- 37.5 hours/week
- Posting language
- English
- Posted
Original job description
Location: Mississauga, ON | Hybrid, 1 day/week onsite
Contract: 12 months, with potential for extension or conversion to full-time
Pay Rate: $21/hour
Hours: Monday–Friday, 8:30 AM–5:00 PM, 37.5 hours/week
Start Date: ASAP
Job Description
We are looking for a detail-oriented Customer Service Representative to support payment operations within a major Canadian financial institution.
This role will focus on reviewing and processing electronic fund transfer records, ensuring information is complete and accurate, and supporting regulatory reporting requirements. The ideal candidate is comfortable working in a high-volume, detail-oriented financial services environment and can maintain accuracy while completing repetitive tasks.
Must-Haves
- 2+ years of financial services/banking experience
- Strong attention to detail and accuracy
- Quick and accurate typing/data-entry skills
- Ability to work effectively in a fast-paced environment
- Comfortable performing repetitive, high-volume work while maintaining focus
- Strong communication and problem-solving skills
Nice-to-Haves
- Previous FINTRAC experience
- Wire payments / electronic funds transfer experience
- Previous AML, KYC, compliance, or payment operations exposure
*We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.
*Pay range for this role is between CAD.
Vacancy: This posting is for a currently vacant role, and the successful candidate will be hired into an existing open position.
More about this job
Responsibilities
Review and process electronic fund transfer records, ensuring information is complete and accurate. Support payment operations and regulatory reporting requirements in a high-volume financial services environment.
Requirements
Requires at least two years of financial services or banking experience, strong attention to detail, and quick, accurate typing and data-entry skills. Candidates should communicate and solve problems effectively, work well in a fast-paced environment, and maintain focus during repetitive, high-volume tasks.
Skills
- Financial Services Experience
- Banking Experience
- Attention To Detail
- Accuracy
- Typing
- Data Entry
- Time Management
- Communication
- Problem Solving
- Electronic Funds Transfers
- Wire Payments
- FINTRAC
- Anti-Money Laundering
- Know Your Customer
- Compliance
- Payment Operations
Visa sponsorship
Not detected in the job text
Categories
- Customer Service & Support
- Finance & Accounting
Keywords
- Customer Service
- Financial Services
- Banking
- Payment Operations
- Electronic Funds Transfers
- Wire Payments
- FINTRAC
- Regulatory Reporting
- Anti-Money Laundering
- Know Your Customer
- Compliance
- Data Entry
- Record Processing
- Accuracy
- Attention To Detail
- High-Volume Processing
- Problem Solving