Find work in Canada.

325,392 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 27 mins ago
Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
Full-time
Added 27 mins ago
Quality Assurance Analyst
Co-operators
Toronto, ON
Full-time
Under general supervision, the Quality Assurance Analyst carries out established procedures to ensure programs/projects meet minimum company standards and end user requirements. The…
Added 27 mins ago
Financial Planning and Analysis Specialist
Altis
Toronto, ON
$90,000 to $110,000 CAD / year
Full-time
Senior Financial Planning Analyst, Capital Accounting and Planning
Added 27 mins ago
RPA Business Systems Analyst (BSA)
Apptoza Inc.
Toronto, ON
Contract
We are seeking an experienced RPA Business Systems Analyst (BSA) with strong expertise in Business Intelligence, Automation, and Data Analytics. The ideal candidate will be responsible for…
Added 27 mins ago
Sr. Data Analyst -1806 (Asset Management)
Amyantek
Toronto, ON
Contract
Added 27 mins ago
Accounting Assistant
Hays
Oakville, ON
$55,000 to $60,000 CAD / year
Full-time
…initiatives underway, they are looking to add an Accounting Analyst to their collaborative finance…
Added 27 mins ago
Communications Analyst
Emplo Inc.
Gatineau, QC
Full-time
…dedicated individuals to fill the position of Communications Analyst in its various regional offices across Canada. Candidates must possess a high level of initiative, motivation and…
Added 27 mins ago
Logistics Analyst
Apptoza Inc.
Calgary, AB
Contract
Added 43 mins ago
Product Analyst, Data Platform and Analytics
Caseware
Toronto, ON
$108,000 to $112,000 CAD / year
Full-time
…building the future of accounting technology. We seek a Product Analyst, Data Platform and Analytics to play a critical role in advancing our metric driven culture within our Product…
Added 57 mins ago
Technical Business Analyst – Syndigo PIM MDM (35930)
Myticas Consulting
Canada
Contract
Technical Business Analyst – Syndigo / PIM / MDM
Added 57 mins ago
Programmer/Analyst - Initiatives/Opportunities
Fanshawe College
London, ON
Full-time
Added 57 mins ago
Business Analyst
LTM
Mississauga, ON
Full-time
Experience: 6+ years of experience in Banking / Financial Services working as a Business Analyst, Project Manager, or dual BA/PM.
Added 57 mins ago
US Corporates - Director, Utilities & Midstream - Toronto
Fitch Ratings
Toronto, ON
Full-time
…capital market decisions. This role entails serving as a primary analyst in the U.S. and Canadian Utilities team. Qualitative credentials will weigh meaningfully in the selection of the…
Added 57 mins ago
Customer Support Analyst
Insight Global
Toronto, ON
$18.5 to $19.5 CAD / hour
Contract
Insight Global is seeking a Customer Support Analyst to support BMO’s Customer Loyalty and Sales Enablement group. This role will play a key part in large-scale transformation initiatives,…
Added 59 mins ago
Test Automation Engineer
Accenture
Mississauga, ON
Full-time
A Technology Sr Analyst with a passion for quality engineering, automation, and modern software development. You have experience through academic projects, internships, co-op placements, or…
Added 59 mins ago
Transportation Analyst
Ryder Supply Chain Solutions
London, ON · CAN - London ON Green Valley Rd
Full-time
The Transportation Analyst is responsible for managing Transportation Management business processes (i.e. procurement, Freight Bill Audit & Payment, Shipment Planning & Execution) to ensure…
Added 59 mins ago
Senior Financial Analyst, Deal Desk (Strategic Finance)
Liftoff
Canada
We’re looking for a talented Senior Financial Analyst to join our Deal Desk team within Strategic Finance. The Deal Desk team works cross-functionally with sales, accounting, analytics,…
Added 59 mins ago
Team Lead, Accounts Receivable
KARL STORZ
Mississauga, ON
Added 59 mins ago
Supply Chain Analyst - THD Order Management
TTI, Inc.
Toronto, ON
Full-time
The Supply Chain Analyst – THD Order Management is responsible for maintaining orders as well as ensuring order accuracy and on-time fulfillment.
Added 59 mins ago
Data Analyst
People Corporation
Markham, ON · ON - McAteer Markham
Full-time
We are seeking a Data Analyst to work in our Toronto office providing support to our management staff in the administration of group insurance and self-funded health benefits and both…
Added 1 hour ago
ABA Instructor Therapist (Ongoing Contract)
Side by Side Therapy - (Now Hiring)
Toronto, ON · Etobicoke, ON
$25 to $35 CAD / hour
Contract
Added 1 hour ago
ABA Instructor Therapist (Ongoing Contract)
Side by Side Therapy - (Now Hiring)
Toronto, ON · Etobicoke, ON
$25 to $35 CAD / hour
Contract
Added 1 hour ago
Loan Administrator / Loan Operations Analyst
Astek
Montreal, QC
Full-time
Added 1 hour ago
Business Systems Analyst
J&M Group
Toronto, ON
Contract
Strong experience as a Business Systems Analyst, Systems Analyst, or Technical Business Analyst.
Added 1 hour ago
RPA Business Systems Analyst
Pacer Group
Toronto, ON
$55 to $58 CAD / hour
Contract

Insight Global

Customer Support Analyst

Toronto, ON, Canada

Pay: $18.5 to $19.5 CAD / hour
Job type: Contract
Apply by: Oct 30, 2026
Posting language: English
Posted: Sep 30, 2026

Apply About employer

Applications open in a new tab.

Original job description

Type: Contract

Worker Type: On-site

Worksite Location: Toronto, ON

Job Duration: 12 Months

Pay Rate: CA$18.50 - 19.50 per hour

Vacancy Status:

This posting is for a currently vacant role, and the successful candidate will be hired into an existing open position

JOB DESCRIPTION

Insight Global is seeking a Customer Support Analyst to support BMO’s Customer Loyalty and Sales Enablement group. This role will play a key part in large-scale transformation initiatives, including AML centralization and ongoing strategy execution, while also contributing to the digital backlog, ensuring consistent execution of customer experience, sales processes, and regulatory initiatives across the network.

Key Responsibilities:

Support the centralization of AML processes, transitioning branch-level workflows into a unified operating model
Execute on enterprise customer experience and sales enablement strategies across retail banking channels
Utilize Customer Connect to manage, track, and support customer interactions
Handle customer-facing conversations, including complex or sensitive interactions (e.g., account exits)
Contribute to the digital market (d-market) backlog, supporting enhancements to customer and frontline tools
Participate in ongoing strategy discussions and operational planning sessions
Ensure compliance with AML, fraud, and regulatory requirements in all customer interactions

REQUIRED SKILLS AND EXPERIENCE

Prior experience using BMO Customer Connect OR relative Big Bank (Business Banking) experience
Background in business banking, ideally within: Branch (AML, fraud, customer connect, advisory) OR Call center / contact center environment
Strong customer engagement and communication skills, with the ability to navigate difficult conversations
Proven ability to manage customer relationships while balancing compliance and service

NICE TO HAVE SKILLS AND EXPERIENCE

Experience supporting AML or regulatory transformation initiatives
Exposure to sales enablement or customer loyalty programs

Artificial intelligence tools are used to assist with screening and assessing applicants for this position.

Apply About employer

More about this job

Responsibilities

Support AML process centralization and execute customer experience and sales enablement strategies across retail banking channels. Manage customer interactions using Customer Connect, contribute to digital tool enhancements and operational planning, and ensure compliance with AML, fraud, and regulatory requirements.

Requirements

Candidates should have experience with BMO Customer Connect or comparable big-bank business banking, ideally in a branch or contact center setting. They need strong customer communication and relationship-management skills, including the ability to handle sensitive conversations while balancing service and compliance.

Skills

Customer Support
Business Banking
Customer Connect
Customer Engagement
Anti-Money Laundering (AML)
Fraud Prevention
Regulatory Compliance
Sales Enablement
Customer Loyalty
Customer Experience
Difficult Conversations
Contact Center Operations
Operational Planning
Digital Backlog Management

Visa sponsorship

Not detected in the job text

Keywords

BMO
Customer Connect
Business Banking
Retail Banking
Anti-Money Laundering (AML)
Fraud
Regulatory Compliance
Customer Loyalty
Sales Enablement
Customer Experience
Customer Interactions
Account Exits
Digital Market Backlog
Frontline Tools
Branch Operations
Call Center
Contact Center
Transformation Initiatives
Operational Planning
Artificial Intelligence Screening

Report this job