Desktop Technician

JOB DESCRIPTION

The client was acquired by a larger organization, they are looking for two resources in a net new position to support on-site at each location, they are looking for Tier 1 and tier 2 support, helping move/migrate laptops from their current domain to the new one.

REQUIRED SKILLS AND EXPERIENCE

• Tier 1 or Tier 2 desktop support experience

• Experience with Windows laptop deployments, refreshes, or migrations

• Hands-on experience joining devices to new domains and supporting end users during cutovers

• Strong troubleshooting and customer service skills

• Ability to work onsite full-time for approximately one week

NICE TO HAVE SKILLS AND EXPERIENCE

• Previous M&A integration or domain migration experience

• Experience with Microsoft 365 device migrations

• Imaging and deployment experience (Intune, Autopilot, SCCM, etc.)

As part of our recruitment process, AI-assisted tools may be used to support candidate screening, resume review, interview note-taking, and application evaluation. These tools are intended to help improve efficiency and consistency throughout the hiring process. All hiring decisions remain subject to human review, and candidates are assessed based on their qualifications, skills, experience, and alignment with the requirements of the position.