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Added 1 min ago
ER
Senior Sales Coordinator
Empire Roofing
Georgetown, ON
- Full-time
Receive and document customer questions, concerns, and issues and ensure timely follow-up with the appropriate account holder.
Added 1 min ago
ER
Project Coordinator - Commercial Roofing
Empire Roofing
Windsor, ON
- Full-time
Customer-centric approach with a commitment to delivering exceptional service by maintaining open communication and addressing customer concerns promptly and professionally.
Added 1 min ago
T
Personal Banker
TD
Greater Napanee, ON
- Full-time
· Increase customer financial confidence by providing personalized financial advice, answering customer questions, and addressing their concerns; raising matters as appropriate to team…
Added 1 min ago
T
Personal Banker
TD
Seaforth, ON
- Full-time
· Increase customer financial confidence by providing personalized financial advice, answering customer questions, and addressing their concerns; raising matters as appropriate to team…
Added 2 mins ago
BI
Programming Manager
BOS Innovations Inc.
London, ON
- Full-time
Working closely with Project Management, Engineering, and other operational departments, the Programming Manager ensures programming deliverables meet customer requirements, project…
Added 2 mins ago
B
Senior Resource Manager
BIMM
Toronto, ON
- Full-time
BIMM is booming, so we’re looking for a Senior Resource Manager to join our team!
Added 2 mins ago
BG
Trade Marketing Representative - Airdrie, AB
Bentoel Group - A Member of British American Tobacco
Airdrie, AB
- Full-time
Delivering an outstanding customer experience by leveraging digital tools and assets to maintain strong business relationships, train retailers and staff to effectively communicate our…
Added 17 mins ago
SC
Wireless Sales Supervisor
Staples Canada
Surrey, BC
- Full-time
Effectively resolve customer concerns and escalates to management when appropriate
Added 17 mins ago
SC
shift supervisor - Store# 87169, WINKLER
Starbucks Coffee Company
Plum Coulee, MB
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 17 mins ago
SC
shift supervisor - Store# 80407, EVER ON 170TH
Starbucks Coffee Company
Edmonton, AB
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 17 mins ago
C
Assistant Home Centre Manager
Co-op
Deloraine, MB
- Full-time
Deliver exceptional customer service, assist with resolving customer concerns, and support quotations for hardware projects and special orders;
Added 32 mins ago
Assistant Branch Manager
Money Mart
Parksville, BC
Resolve customer concerns at the branch level where possible and escalate to the Branch Manager and District Manager when required.
Added 32 mins ago
AU
HR Specialist
Alsco Uniforms
Montreal, QC
- Full-time
…location and region. This position reports directly to the General Manager with a dotted line to the Regional Human Resources Business…
Added 32 mins ago
OG
Superviseur(e) comptes clés / Key Accounts Supervisor
OEC Group (Canada)
Montreal, QC
- Full-time
…your team to drive operational excellence, maintain strong customer relationships, and contribute to the continuous improvement of processes and departmental…
Added 46 mins ago
CC
Assistant Store Manager
Canna Cabana
Innisfil, ON
- $21 to $23 CAD / hour
- Full-time
Our retail Assistant Store Manager (ASM) at our Innisfil, ON store is vital to delivering a distinctive shopping experience. The ASM is primarily responsible for working collaboratively…
Added 1 hour ago
Operations Supervisor and Driver - Durham
Diabetes Canada / National Diabetes Trust
Clarington, ON · Oshawa, ON
Respond and resolve customer concerns, prepare invoices, internal transfers, reconcile billing summaries, accurately track inventory levels, monitor staff productivity, monitor and update…
Added 1 hour ago
FK
FOH Team Lead at Fresh on Danforth- Supervisor Experience Required
Fresh Kitchen + Juice Bar
Toronto, ON
- Full-time
…of house to ensure guest satisfaction by providing excellent customer service. The FOH Team Lead is vital in securing processes and procedures to instill efficiency in the front of house…
Added 1 hour ago
EP
Commercial Property Manager
Edison Properties Winnipeg
Winnipeg, MB
- Full-time
Role Description The Commercial Property Manager is a full-time, on-site role based in Winnipeg, MB, responsible for overseeing the day-to-day operations of commercial properties within…
Added 1 hour ago
AU
HR Specialist
Alsco Uniforms
Montreal, QC
- Full-time
…location and region. This position reports directly to the General Manager with a dotted line to the Regional Human Resources Business…
Added 1 hour ago
BP
Pharmacy Manager
Bloom Pharmacy Ltd.
Calgary, AB
- Full-time
Roles & Responsibilities: The Pharmacy Manager will be the licensee for Bloom Pharmacy Ltd. The Manager controls and supervises the practice in accordance with the Pharmacy and Drug Act,…
Added 1 hour ago
MM
Account Manager
Midnight Marketing
Canada
- Full-time
Provide regular feedback that builds MC confidence, communication skills, and performance; celebrate wins and flag performance concerns to the People & Culture Manager when appropriate.
Added 1 hour ago
Store Manager
EssilorLuxottica Group
Mont-Royal, QC · Ville Mount. Royal, QC
The Store Manager is responsible for leading their team on the sales floor, delivering a positive customer experience, meeting sales key performance indicators (KPIs), and merchandising the…
Added 1 hour ago
SB
Manager, FBO Operations
Skyservice Business Aviation
Dorval, QC
- Full-time
Manages the customer interface; resolves concerns from staff, crew, and/or customer issues within the level of delegated authority;
Added 1 hour ago
TI
Business Systems Consultant
TekStaff IT Solutions
Toronto, ON
- Contract
Reporting to the Manager, Business & Systems Analysis Chapter, the Business & Systems Consultant bridges business and technology to shape initiatives from pre-discovery through delivery.…
Added 1 hour ago
FC
Condominium Property Manager
Fortiva Condominium Management
Oshawa, ON
- Full-time
We're looking for an experienced Property Manager who holds a CMRAO General Licence to oversee a portfolio of 3–5 condominium corporations. The mix includes high-rise, townhouse and…

Insight Global

Digital Product Manager

Toronto, ON, Canada

$72 to $80 CAD / hour · Contract

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Applications open in a new tab.

Job details

Pay: $72 to $80 CAD / hour
Job type: Contract
Apply by: Nov 25, 2026
Experience: 3–5+ years of digital product management, product ownership, or technology product delivery experience within financial services
Posting language: English
Posted: Oct 26, 2026

Original job description

6 month contract with extensions

Hybrid 10x total per month downtown Toronto

Must Haves:

3–5+ years of digital product management, product ownership, or technology product delivery experience within financial services
Strong understanding of retail banking transactions, including deposits, payments, holds, reversals, exceptions, and funds movement
Experience independently leading complex initiatives through the full delivery lifecycle
Agile methodology experience
Jira & Confluence
Experience with complex IT delivery processes, APIs, back-end systems, and platform integrations
Experience with requirements, backlog management, user stories, and acceptance criteria
Experience supporting business/UAT testing and production validation
Strong analytical mindset, including using data and calculating benefits to guide product decisions
Exceptional communication, facilitation, and stakeholder-management skills

Plusses:

Experience with digital assisted-channel technologies or platforms
Experience with cheque processing, funds availability, SmartHolds, or payment controls
Experience leading pilots or phased rollouts

Day-to-Day:

Insight Global is seeking a Digital Product Manager to lead assigned initiatives and features within the Money Movement Pod of the Retail Assisted Channels Platform for a Big 5 banking client. The platform enables frontline employees to help customers access, deposit, and move funds while balancing customer and employee experience with financial and risk controls.

Working within the vision, roadmap, and strategic direction established by the Senior Product Owner, the successful candidate will independently lead meaningful pieces of work from discovery through production rollout. This is a hands-on product delivery role, rather than a coordinator or supporting Business Analyst position, requiring strong transactional knowledge, technical aptitude, and the ability to drive work across business, experience, and technology teams.

The portfolio includes cheque deposits and processing, cheque holds and SmartHolds, funds availability, payment controls, and the modernization of existing money movement capabilities across both the user experience and underlying technology.

Key Responsibilities:

Independently lead assigned initiatives from discovery and experience definition through requirements, design, backlog readiness, sprint delivery, testing, production validation, pilot, and rollout.
Develop a strong understanding of transaction flows, including deposits, payments, holds, reversals, exceptions, financial controls, and downstream impacts.
Define the end-to-end platform experience in partnership with Designers, Content specialists, Business Analysts, business sponsors, Technology, and QA.
Translate business and user needs into clear product requirements, epics, features, user stories, and acceptance criteria.
Own backlog readiness and prioritize sprint-ready work within the roadmap and priorities established by the Senior Product Owner.
Lead product refinement, PO reviews, sprint reviews, product acceptance, and other Agile product ceremonies.
Work closely with Technology to understand how frontline experiences interact with APIs, back-end systems, and complex platform integrations.
Make day-to-day product and scope decisions while escalating material trade-offs, experience concerns, risks, or blockers when required.
Guide business and product testing strategies, ensuring end-to-end journeys, exception scenarios, and critical transaction paths are appropriately validated.
Coordinate UAT and production validation, assessing defects and experience gaps from a business and product perspective.
Develop and lead pilot and rollout strategies, including readiness criteria, success measures, frontline feedback, and recommendations for broader deployment.
Track delivery against committed milestones and proactively resolve issues, dependencies, and experience gaps.
Communicate status, risks, decisions, dependencies, and recommended paths forward to the Senior Product Owner and key stakeholders.

Vacancy: This posting is for a currently vacant role, and the successful candidate will be hired into an existing open position.

Pay Rate: $72-80/hr

Artificial intelligence tools are used to assist in screening and assessing applicants for this position.

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More about this job

Responsibilities

Lead assigned money-movement initiatives from discovery and experience definition through requirements, sprint delivery, testing, production validation, pilots, and rollout. Manage backlog readiness and product decisions while coordinating with business, design, technology, and QA teams, and communicate progress, risks, and dependencies to stakeholders.

Requirements

Requires 3–5+ years of digital product management, product ownership, or technology product delivery experience in financial services, with strong knowledge of retail banking transactions and complex technology delivery. Candidates should have Agile, Jira and Confluence experience; skills in requirements, backlog management, APIs and integrations, testing, data-informed decisions, and stakeholder communication are also required.

Skills

Digital Product Management
Product Ownership
Retail Banking Transactions
Money Movement
Agile Methodology
Jira
Confluence
Requirements Management
Backlog Management
User Stories
Acceptance Criteria
API And Platform Integrations
Business And UAT Testing
Production Validation
Stakeholder Management
Pilot And Rollout Planning

Visa sponsorship

Not detected in the job text

Keywords

Digital Product Management
Product Ownership
Financial Services
Retail Banking
Money Movement
Deposits
Payments
Cheque Processing
Cheque Holds
SmartHolds
Funds Availability
Payment Controls
Agile
Jira
Confluence
APIs
Back-End Systems
Platform Integrations
Requirements
Backlog Management
Epics
Features
User Stories
Acceptance Criteria
UAT
Production Validation
Pilot Rollouts
Financial Controls
Data Analysis
Stakeholder Management

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