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Added 12 mins ago
W
(CAN) Health and Beauty Team Associate
Walmart
Winnipeg, MB
- Part-time
3. Resolves customer issues and refers concerns to management where appropriate.
Added 12 mins ago
W
(CAN) Gérant du service à la clientèle
Walmart
Alma, QC
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 12 mins ago
W
(CAN) Customer Service Manager
Walmart
Fredericton, NB
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 12 mins ago
HA
Banquet Manager
Hotel Arts Group
Calgary, AB
- Full-time
Hotel Arts is seeking a Banquet Manager to lead the planning and execution of exceptional banquet events. This hands-on leadership role is responsible for guest experience, operational…
Added 12 mins ago
DT
Assistant Manager I
Dollar Tree Stores
Chilliwack, BC
- Part-time
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 12 mins ago
SI
Sales Associate
Staples Inc.
Mount Pearl, NL
- Part-time
Calmly de-escalate and assist in complex customer situations to ensure their concerns are addressed effectively or refer to a manager/supervisor.
Added 12 mins ago
PF
Kroll Workflow Support Trainer
Pattison Food Group
Langley (District), BC · Langley Office - Langley BC
- Full-time
Actively listening and gathering feedback from pharmacy teams and reporting to the Regional Manager, Pharmacy Operations.
Added 27 mins ago
C
Meat Supervisor- Hawkstone Food Store
Co-op
Edmonton, AB
- Full-time
Maintain customer standards by tracking, monitoring and following up with customer concerns
Added 27 mins ago
M
Guest Services Associate
Marriott
Ottawa, ON
- Full-time
Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain…
Added 27 mins ago
KA
Automotive Red Seal Journeyman Technician
Kaizen Automotive Group
Airdrie, AB
- Full-time
…performing high-quality diagnosis, maintenance, and repair work on customer vehicles in accordance with OEM standards. This role requires advanced technical expertise, strong attention to…
Added 27 mins ago
TH
Assistant manager - food services
TIM HORTONS A/O SAI MANAGEMENT CORP
Sooke, BC
- From $27.69 CAD / hour
- Full-time
- On-site
Added 27 mins ago
HA
Banquet Manager
Hotel Arts Group
Calgary, AB
- Full-time
Hotel Arts is seeking a Banquet Manager to lead the planning and execution of exceptional banquet events. This hands-on leadership role is responsible for guest experience, operational…
Added 27 mins ago
TO
food services manager
Triple O's Restaurants
Surrey, BC
- Full-time
Added 27 mins ago
SU
Restaurant manager
Sushi Umibe
Maple Ridge, BC
- From $37 CAD / hour
- Full-time
- On-site
Added 42 mins ago
AI
Junior Project Manager - Mechanical Services
Ainsworth Inc
Ottawa, ON
- Full-time
The Junior Project Manager - Mechanical Service oversees the planning, execution, and successful delivery of medium to large mechanical service projects. This role coordinates project…
Added 42 mins ago
CC
Assistant Store Manager
Canna Cabana
North Bay, ON
- $19.5 to $21.5 CAD / hour
- Full-time
Our retail Assistant Store Manager (ASM) at the North Bay, ON location is vital to delivering a distinctive shopping experience. The ASM is primarily responsible for working collaboratively…
Added 42 mins ago
CC
Retail Store Manager
Canna Cabana
North Bay, ON
- $50,000 CAD / year
- Full-time
Our retail Cannabis Retail Store Manager (SM) at our North Bay, ON location is vital to delivering a distinctive shopping experience. The SM is primarily responsible for working…
Added 42 mins ago
R(
Team Lead (Part time) - Avenue du Mont-Royal
Reitmans (Canada) Ltée/Ltd
Montreal, QC
- Part-time
Model a customer-first mindset by leading on the sales floor, resolving customer concerns, and ensuring every interaction reflects our service standards.
Added 44 mins ago
U
Restaurant manager
Underdogs
Winnipeg, MB
- From $31.33 CAD / hour
- Full-time
- On-site
Added 45 mins ago
CC
Banquet manager
CALEDON COUNTRY CLUB
Inglewood, ON
- From $37 CAD / hour
- Full-time
- On-site
Added 56 mins ago
TG
Mechanical Foreman - High Rise
Tap-Roots Group
Surrey, BC
- Full-time
…demonstrate the company's core values of Safety, Quality & Customer Service, Integrity, and Respect in all interactions and responsibilities. Tap Roots Group specialized in…
Added 56 mins ago
SB
Sales Associate
Staples Business
Airdrie, AB
- Full-time
Calmly de-escalate and assist in complex customer situations to ensure their concerns are addressed effectively or refer to a manager/supervisor.
Added 56 mins ago
VC
Account Manager
VUMI Canada, Inc.
Markham, ON
- $55,000 to $64,000 CAD / year
- Full-time
VUMI Canada is looking for an experienced Account Manager to join its Sales team. This customer-facing position is responsible for managing relationships with brokers, advisors, insurance…
Added 56 mins ago
FR
Retail Property Manager
Foresight Recruitment Group
Vancouver, BC
- $95,000 to $110,000 CAD / year
- Full-time
…excellence, the company is looking for an experienced Property Manager to join its growing…
Added 1 hour ago
RA
Assistant manager - food services
Restaurant A&W
Gatineau, QC
- From $24.5 CAD / hour
- Full-time
- On-site

Insight Global

Digital Product Owner

Toronto, ON, Canada

$72 to $80 CAD / hour · Contract

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Applications open in a new tab.

Job details

Pay: $72 to $80 CAD / hour
Job type: Contract
Apply by: Nov 27, 2026
Experience: 3–5+ years of digital product management, product ownership, or technology product delivery experience within financial services
Posting language: English
Posted: Oct 28, 2026

Original job description

Required Skills & Experience

3–5+ years of digital product management, product ownership, or technology product delivery experience within financial services

• Strong understanding of retail banking transactions, including deposits, payments, holds, reversals, exceptions, and funds movement

Experience independently leading complex initiatives through the full delivery lifecycle

Agile methodology experience

Jira & Confluence

Experience with complex IT delivery processes, APIs, back-end systems, and platform integrations

Experience with requirements, backlog management, user stories, and acceptance criteria

Experience supporting business/UAT testing and production validation

Strong analytical mindset, including using data and calculating benefits to guide product decisions

Exceptional communication, facilitation, and stakeholder-management skills

Nice to Have Skills & Experience

Experience with digital assisted-channel technologies or platforms

Experience with cheque processing, funds availability, SmartHolds, or payment controls

Experience leading pilots or phased rollouts

Job Description

Insight Global is seeking a Digital Product Manager to lead assigned initiatives and features within the Money Movement Pod of the Retail Assisted Channels Platform for a Big 5 banking client. The platform enables frontline employees to help customers access, deposit, and move funds while balancing customer and employee experience with financial and risk controls.

Working within the vision, roadmap, and strategic direction established by the Senior Product Owner, the successful candidate will independently lead meaningful pieces of work from discovery through production rollout. This is a hands-on product delivery role, rather than a coordinator or supporting Business Analyst position, requiring strong transactional knowledge, technical aptitude, and the ability to drive work across business, experience, and technology teams.

The portfolio includes cheque deposits and processing, cheque holds and SmartHolds, funds availability, payment controls, and the modernization of existing money movement capabilities across both the user experience and underlying technology.

Key Responsibilities:

Independently lead assigned initiatives from discovery and experience definition through requirements, design, backlog readiness, sprint delivery, testing, production validation, pilot, and rollout.

Develop a strong understanding of transaction flows, including deposits, payments, holds, reversals, exceptions, financial controls, and downstream impacts.

Define the end-to-end platform experience in partnership with Designers, Content specialists, Business Analysts, business sponsors, Technology, and QA.

Translate business and user needs into clear product requirements, epics, features, user stories, and acceptance criteria.

Own backlog readiness and prioritize sprint-ready work within the roadmap and priorities established by the Senior Product Owner.

Lead product refinement, PO reviews, sprint reviews, product acceptance, and other Agile product ceremonies.

Work closely with Technology to understand how frontline experiences interact with APIs, back-end systems, and complex platform integrations.

Make day-to-day product and scope decisions while escalating material trade-offs, experience concerns, risks, or blockers when required.

Guide business and product testing strategies, ensuring end-to-end journeys, exception scenarios, and critical transaction paths are appropriately validated.

Coordinate UAT and production validation, assessing defects and experience gaps from a business and product perspective.

Develop and lead pilot and rollout strategies, including readiness criteria, success measures, frontline feedback, and recommendations for broader deployment.

Track delivery against committed milestones and proactively resolve issues, dependencies, and experience gaps.

Communicate status, risks, decisions, dependencies, and recommended paths forward to the Senior Product Owner and key stakeholders.

*Artificial intelligence tools are used to assist in screening and assessing applicants for this position.

*Pay range for this role is between $72/hr - 80/hr CAD.

*This role is an existing vacancy.

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More about this job

Responsibilities

Lead assigned money-movement product initiatives from discovery and experience definition through requirements, Agile delivery, testing, production validation, pilots, and rollout. Manage backlog readiness and product decisions, collaborate across business, design, and technology teams, and communicate delivery progress, risks, and dependencies to stakeholders.

Requirements

Requires 3–5+ years of digital product management, product ownership, or technology delivery experience in financial services, with strong knowledge of retail banking transactions and complex technology integrations. Candidates should have Agile and Jira/Confluence experience, be able to lead initiatives independently, and demonstrate skills in requirements and backlog management, testing, data-informed decisions, communication, and stakeholder facilitation.

Skills

Digital Product Management
Retail Banking Transactions
Agile Methodology
Jira
Confluence
Backlog Management
Requirements Definition
User Stories
Acceptance Criteria
API Integrations
Back-End Systems
UAT
Production Validation
Stakeholder Management
Data Analysis
Pilot and Rollout Planning

Visa sponsorship

Not detected in the job text

Keywords

Digital Product Management
Product Ownership
Financial Services
Retail Banking
Money Movement
Cheque Deposits
Cheque Processing
Payments
Funds Availability
SmartHolds
Payment Controls
Agile
Jira
Confluence
APIs
Back-End Systems
Platform Integrations
Requirements
Backlog Management
Epics
Features
User Stories
Acceptance Criteria
UAT
Production Validation
Pilot Rollouts
Financial Controls
Transaction Flows
Frontline Channels
Data Analysis

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