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Insight Global

Enterprise Change Management Manager

Vancouver, BC, Canada

Contract

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Job details

Job type: Contract
Apply by: Nov 27, 2026
Experience: 5–10 years of Change Management experience, including large-scale transformation initiatives.
Posting language: English
Posted: Oct 28, 2026

Original job description

JOB DESCRIPTION

Insight Global is looking for a Manager of Change Management for one of our major retail clients. The OE Enterprise Change Management Manager plays a pivotal role in driving the successful implement leading the ation of design and change management strategies for programs and projects that drive enterprise outcomes. This role ensures change is effectively managed and coordinated at the program level, while fostering adoption through clear measurement and a people focused approach.

Responsibilities:

Develop and execute enterprise change management strategies supporting large-scale programs and transformations.

Lead change impact and readiness assessments to understand stakeholder needs, risks, and potential resistance.

Partner with program leadership and cross-functional teams including People & Culture, Communications, and Learning to drive successful implementation.

Build and execute stakeholder engagement and leadership alignment plans.

Define and track readiness, adoption, and sustainment metrics, adjusting change strategies based on results.

Identify and mitigate change-related risks and resistance throughout the program lifecycle.

Coach leaders, project teams, and business stakeholders on change management best practices.

Support activities including hypercare, sustainment planning, operating model changes, org design, process changes, and systems transformations.

REQUIRED SKILLS AND EXPERIENCE

5–10 years of Change Management experience, including large-scale transformation initiatives.

Strong experience developing and executing end-to-end change management strategies.

Hands-on experience with change impact assessments and readiness assessments.

Strong stakeholder management and influencing skills, including working with program leadership.

Experience measuring change adoption, readiness, and sustainment.

Advanced knowledge of change methodologies such as Prosci / ADKAR.

Excellent communication, facilitation, and relationship-building skills.

Strong analytical/problem-solving skills and ability to work independently.

Proficiency with Word, Excel, PowerPoint, and Smartsheet.

NICE TO HAVE SKILLS AND EXPERIENCE

Retail / vertical retail experience.

Previous lululemon experience or familiarity with lululemon's culture.

Experience with operating model transformation, organizational design, systems upgrades, or enterprise process change.

Experience with hypercare and sustainment planning.

Bachelor's degree in Business, Operations, or related discipline

Artificial intelligence tools are used to assist in screening and assessing applicants for this position.

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More about this job

Responsibilities

Develop and lead enterprise change strategies for large-scale programs, including impact and readiness assessments, stakeholder engagement, leadership alignment, and risk mitigation. Track adoption and sustainment metrics, coach leaders and teams, and support hypercare, operating model changes, organizational design, process changes, and systems transformations.

Requirements

Requires 5–10 years of change management experience, including large-scale transformations, end-to-end strategy development, impact and readiness assessments, and adoption measurement. Candidates should have strong stakeholder, communication, facilitation, analytical, and influencing skills; knowledge of Prosci or ADKAR; and proficiency with Word, Excel, PowerPoint, and Smartsheet.

Skills

Enterprise Change Management
Change Strategy
Change Impact Assessments
Readiness Assessments
Stakeholder Management
Leadership Alignment
Change Adoption Measurement
Sustainment Planning
Risk Mitigation
Prosci
ADKAR
Facilitation
Analytical Problem-Solving
Microsoft Word
Microsoft Excel
Microsoft PowerPoint

Visa sponsorship

Not detected in the job text

Keywords

Enterprise Change Management
Large-Scale Transformation
Change Management Strategy
Change Impact Assessment
Readiness Assessment
Stakeholder Engagement
Leadership Alignment
Change Adoption
Sustainment Metrics
Change Risk Mitigation
Prosci
ADKAR
Hypercare
Operating Model Transformation
Organizational Design
Process Change
Systems Transformation
Retail
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Smartsheet

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