Field Service Representative

Field Service Representative, Naval Integrated Platform Management Systems

Location: Esquimalt / Victoria, BC

Work Arrangement: On-site

Employment Type: 9-month Contract-to-Permanent

Hours: Approximately 40 hours/week, with potential overtime

Travel: Initial training in Montreal plus occasional domestic/international travel

The Opportunity

We are seeking an experienced Field Service Representative (FSR) to provide hands-on technical support for the Halifax Class Integrated Platform Management System (IPMS).

Based primarily in the Victoria/Esquimalt area, you will troubleshoot, inspect, maintain, repair, test, and operate complex naval electronic and control systems. Work will take place onboard naval vessels at Esquimalt Dockyard, DC Trainer Colwood, and the Victoria office.

This is an excellent fit for someone with a strong electrical/electronics background who enjoys solving complex technical problems in the field and working directly with customers.

What You’ll Do

• Troubleshoot and isolate electrical, electronic, hardware, software, controls, and networking issues
• Perform hands-on maintenance, inspection, testing, and repair of IPMS equipment
• Read and interpret electrical/mechanical drawings, schematics, and technical documentation
• Perform wiring, splicing, soldering, termination, and circuit analysis
• Use diagnostic equipment including multimeters, oscilloscopes, and multifunction process calibrators
• Install, test, and validate engineering changes
• Support engineering teams with technical investigations and field activities
• Participate in system testing, troubleshooting, and customer-facing technical support
• Work independently in shipboard and dockyard environments
• Travel as required for training and customer support

What You Bring

Candidates should have either:

• Bachelor’s degree in Electrical Engineering with 6+ years of relevant experience, or
• Certified Communications/Electronics Technician qualification with 8+ years of hands-on experience

You’ll also bring:

• Strong hands-on electrical/electronic troubleshooting and fault-isolation experience
• Experience diagnosing hardware, software, controls, and/or network-related issues
• Ability to interpret schematics, engineering drawings, and technical documentation
• Practical experience with wiring, soldering, splicing, termination, and circuit analysis
• Experience using multimeters, oscilloscopes, calibrators, hand tools, and power tools
• Strong communication, troubleshooting, and customer-service skills
• Ability to work independently with minimal supervision
• Valid driver’s licence
• Ability to obtain and maintain a passport for required travel

Nice to Have

• Canadian Navy, naval, marine, or shipboard technical experience
• Experience with marine control systems, IPMS, or communication systems
• IT system administration knowledge
• Acceptance trials and/or Set-to-Work (STW) experience
• Knowledge of DRMIS
• Current or previous J-STD-001 and/or IPC/WHMA-A-620 certification

Compensation:

$40/hr to $50/hr

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as short-term and long-term disability, life insurance and AD&D. Employees will also have access to a registered retirement savings account with employer matching. Employees in this role are also entitled to sick leave and/or other paid time off as provided by applicable law.

Artificial intelligence tools are used to assist in screening and assessing applicants for this position.

Vacancy: This posting is for a currently vacant role, and the successful candidate will be hired into an existing open position.