Franchise Operations Analyst

Logistics

• 8 Month Contract with extensions
• 5 days a week on site - Downtown Toronto
• Hourly Rate: $23-26/hr

This posting is for a currently vacant role, and the successful candidate will be hired into an existing open position.

Job Description

We are seeking a detail-oriented and motivated Franchise Operations Analyst to support franchise administration and master data activities for a leading global quick-service restaurant brand. This role will partner closely with senior team members to maintain franchise and customer data, manage agreement documentation, and coordinate with franchisees and internal stakeholders. The position is based onsite in Downtown Toronto, five days per week.

Required Skills & Experience:

• 1+ years of experience in a corporate environment, preferably within finance, operations, administration, or data management.
• Strong proficiency with Microsoft Excel and the Microsoft Office suite.
• Excellent communication and interpersonal skills with the confidence to engage directly with franchisees and business leaders.
• Strong attention to detail and organizational skills.
• Demonstrated ability to work collaboratively, ask thoughtful questions, and thrive in a fast-paced environment.
• Bachelor's degree or equivalent post-secondary education.

Nice to Have Skills & Experience:

• Experience with SAP or master data management systems.
• Exposure to franchise operations or customer master data processes.
• Accounting, reconciliation, or financial analysis experience.
• Experience working with large datasets and process-driven environments.

*We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.