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Insight Global

Hardware Technician

Pointe-Claire, QC, Canada

Contract

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Job details

Job type: Contract
Apply by: Dec 6, 2026
Working hours: 40 hours a week
Posting language: English
Posted: Nov 6, 2026

Original job description

On site - Pointe-ClaireQC
Hourly Rate: 29.65/hr - 40 hours a week work
3 Months contract with extension

Required Skills & Experience

- Experience working with a ticket-based system

1+ years of experience with server repair and maintenance

1+ years of experience with computer hardware

Required to complete government reliability security clearance (including fingerprinting)

Bilingual French/English speaking

Nice to Have Skills & Experience

Previous Data Center experience

Job Description

As an Amazon Data Center Technician, you are a primary resolver for your support team, skilled at troubleshooting and resolving most complex hardware infrastructure issues. You create and maintain documentation on technologies you support and are able to effectively passdown knowledge of these technologies to junior staff. You have basic to intermediate system administration skills and, where applicable, are able to take on remote system administration tasks working in a virtual team. You have the ability to automate tasks with scripts when necessary. You work autonomously to resolve most support issues. You are able to execute small projects on your own, and work with your manager in planning and executing larger local projects. You act as the initial escalation point for junior technicians. You understand all aspects of the equipment you support. You know how to innovate and make decisions on his/her own, but also know how to take direction when it is given, paying attention to all details involved.

Contractors will work a ticket-based system, with cycle leads assigning approximately 10 to 15 tickets per day. Each ticket corresponds to a server repair or maintenance task, and contractors are expected to resolve their assigned tickets within the 8-hour workday.

Candidates must have knowledge of how servers and computers work, including the ability to diagnose and fix server issues. Linux knowledge is the top priority skill. Computer, electrical, and cabling experience are also valued.

The primary work schedule is Monday through Friday, 8:00 AM to 5:00 PM, with possible flexibility to a 2:00 PM to 10:00 PM shift for all 4 positions if needed (30 mins unpaid break after 4 hours consecutive hours of work)

“Artificial intelligence tools are used to assist in screening and assessing applicants for this position."

Vacancy: This posting is for a currently vacant role, and the successful candidate will be hired into an existing open position.

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More about this job

Responsibilities

Resolve assigned server repair and maintenance tickets, troubleshoot hardware infrastructure issues, and complete work within the scheduled workday. Maintain technical documentation, share knowledge with junior technicians, perform system administration and scripting tasks as needed, and support local projects.

Requirements

Candidates need at least one year of experience with server repair and maintenance and computer hardware, along with experience using a ticket-based system and the ability to diagnose and fix server issues. Linux knowledge is the top priority, French-English bilingualism is required, and candidates must complete government reliability security clearance, including fingerprinting.

Skills

Ticket-Based Systems
Server Repair
Server Maintenance
Computer Hardware
Linux
Troubleshooting
System Administration
Scripting
Hardware Infrastructure
Computer Repair
Electrical Systems
Cabling
Technical Documentation
Knowledge Transfer
Data Center Operations
French-English Bilingualism

Visa sponsorship

Not detected in the job text

Keywords

Amazon Data Center
Data Center Technician
Ticket-Based System
Server Repair
Server Maintenance
Computer Hardware
Linux
Troubleshooting
Hardware Infrastructure
System Administration
Remote System Administration
Scripting
Technical Documentation
Knowledge Transfer
Escalation Support
Data Center Experience
Computer Repair
Electrical Experience
Cabling
Government Reliability Security Clearance
Fingerprinting
French-English Bilingualism
Contract Work
Server Diagnostics

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