Human Resources Generalist

Insight Global Canada has an exciting opportunity for a HR Generalist to join our growing team in Canada. This role will be located at our Toronto office, and report into the Manager, Canadian Operations. This individual will hold responsibility for Canadian employment and legislation requirements of our Canadian offices. In this role you will support all our offices across Canada, with more planned to open over the next few years! You will be the true HR expert and go to person for our Canadian offices, truly taking ownership over the growth and development of our Canadian HR programs and policies.

In this role you will operate independently but with a vibrant office to team up with and an amazing culture to keep you motivated! Our corporate team working out of Atlanta is here to support you in this role, with payroll and onboarding functions being managed out of HQ.

To be a successful candidate we need to know you are a self-starter (you see the issue, find a solution and implement a plan without needing someone to direct you), you are comfortable working independently and you can prioritize and pivot your day based on the needs of the business (heads up – we are an agile, fast paced company and no two days are alike!).

This is a key role for our Canadian business, so you will truly hold the power to make it your own, so long as you live and breathe our shared values (we really all do this, by the way!) and are confident, eager, and willing to tackle the below priorities.

What You’ll Do:

• Ensure that IG Canada is compliant and up to date on all employment related regulations within the provinces of AB, BC, ON, and QC and that appropriate policies/programs are implemented and followed with support from senior leadership as needed
• Create and facilitate training to support our Canadian employees and new leaders, including “Welcome Week” training and training related to relevant employment standards
• Identify and stay up to date on any mandatory training needed for employees across Canada, and ensure this training is assigned to our employees and completed/maintained through our learning management system
• Identify and solution any employee concerns or related employment risks to the business, bringing to corporate HR and/or the Canadian leadership team in order to proactively strategize
• Provides daily support to the Canadian offices and consultants in the form of employment letters and verifications, issuing ROE’s, filing Workers Compensation payments, processing terminations and other administrative tasks as required
• Work alongside our Employee Relations team to investigate and resolve any internal and consultant-related employee relations issues
• Works as a partner between the Canadian offices and IG Corporate, aligning the business needs and finding solutions to support our Canadian offices
• Acts as a liaison between identified third-party vendors in Canada and the applicable stakeholders Partners with our internal legal team and Canadian counsel for any employment matters or legislation changes as needed
• Takes on responsibility for Health & Safety across the offices, ensuring committees are established and meeting regularly (where applicable), or designated H&S representatives are actively involved at each office
• Develop strong relationships with all employees and leaders across Canada through the creation and enhancement of policies, procedures and programs that will empower our growth in the Canadian market and empower our people to confidently know that they are being taken care of
• Ensure all employees know they matter, and that their mental health and wellness is a priority by recommending and implementing programs to support them, making sure to teach and train on the benefits available to them and supporting them through all leave options (STD, LTD, Parental Leave, etc).
• Own Canadian benefits including enrollment and administration for our group benefits plan, RRSP, fertility benefits and employee discount programs
• Support our Emerging Markets team as they work to grow our presence in offices across Canada, able to research on different regulations and how they would impact the business
• Align our DEI initiatives and inquiries with Canadian offices and clients in accordance with jurisdictional legislation
• Collaborate with our philanthropy team to drive philanthropic efforts and initiatives in Canada

What You’ll Need to Succeed:

• Proven ability to act independently and as the first point of contact for Human Resources
• Highly organized and a strong ability to manage multiple priorities under tight deadlines
• Experience within a dynamic environment building, implementing and strategizing HR processes
• Strong communication skills, both written and verbal
• People oriented with a bias for action
• Highly self-motivated, with an ability to prioritize and work well under pressure
• Creative, responsive and innovative
• Demonstrated ability to operate with a high level of efficiency, integrity and with complete discretion due to the nature of the work
• Must be willing and able to travel to US HQ in Atlanta, Georgia as required
• This is a hybrid role but will be required to be in the Toronto office min. 4 days/week

Must Haves:

• Minimum 2 years progressive experience in a Human Resources Coordinator or Generalist capacity;
• Relevant education or degree
• Bilingual in English and French
• Knowledge of Canadian employment standards legislation
• Prior experience in Quebec employment standards considered an asset
• CHRP/CHRL designation an asset

Artificial intelligence tools are used to assist in screening, assessment, and selection of potential applicants for this position.

This posting is for a currently vacant role, and the successful candidate will be hired into an existing open position.