ITAM Governance Analyst
- Toronto, ON, Canada
Hybrid
$50 to $60 CAD / hour · Contract
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Job details
- Pay
- $50 to $60 CAD / hour
- Job type
- Contract
- Workplace
- Hybrid
- Apply by
- Experience
- 5+ years of experience as a Business Systems Analyst, Business Analyst, or ITAM Analyst
- Posting language
- English
- Posted
Original job description
Required Skills & Experience
5+ years of experience as a Business Systems Analyst, Business Analyst, or ITAM Analyst
Strong experience with IT Asset Management (ITAM)
Experience with Hardware Asset Management (HAM) and/or Software Asset Management (SAM)
Experience gathering business requirements and documenting processes
Knowledge of IT governance, risk management, compliance, and IT general controls
Strong understanding of asset lifecycle management
Experience with ServiceNow ITAM, HAM, SAM, and/or CMDB
Strong analytical, problem-solving, and stakeholder management skills
Advanced Excel and reporting experience
Excellent written and verbal communication skills
Nice to Have Skills & Experience
Experience within financial services or other regulated environments
Experience supporting ITAM maturity or transformation initiatives
Exposure to EOL/EOS governance
ITIL and/or IAITAM certification
Experience supporting audits and regulatory reviews
Job Description
The Senior ITAM Governance Analyst will support the continued maturity of the IT Asset Management (ITAM) program through governance, controls, asset lifecycle management, and ServiceNow ITAM initiatives. This role combines ITAM governance expertise with business systems analysis responsibilities, including requirements gathering, process improvement, stakeholder engagement, and control documentation.
Key Responsibilities
Support ITAM governance frameworks, policies, standards, and controls
Gather and document business requirements, process maps, and functional requirements
Analyze and improve Hardware Asset Management (HAM) and Software Asset Management (SAM) processes
Support asset lifecycle governance, including acquisition, deployment, maintenance, and retirement
Monitor End-of-Life (EOL) and End-of-Support (EOS) risks and remediation activities
Support IT general controls, compliance initiatives, and audit requirements
Partner with technology, risk, audit, and business stakeholders to identify gaps and drive process improvements
Support ServiceNow ITAM initiatives, including HAM, SAM, and CMDB
Develop reporting, dashboards, and executive-level presentations
Pay: $50 - $60/hr
Contract Duration: 6 months
Work Arrangement: Hybrid
Artificial intelligence tools are used to assist in screening and assessing applicants for this position.
Vacancy: This posting is for a currently vacant role, and the successful candidate will be hired into an existing open position.
More about this job
Responsibilities
Support the maturity of the IT Asset Management program by maintaining governance frameworks, controls, and asset lifecycle processes, including EOL/EOS risk monitoring. Gather and document requirements, improve HAM and SAM processes, support ServiceNow ITAM initiatives and audits, and develop reporting and executive presentations.
Requirements
Requires 5+ years of experience as a Business Systems Analyst, Business Analyst, or ITAM Analyst, with strong ITAM knowledge and experience in HAM and/or SAM. Candidates should have experience with requirements gathering, process documentation, IT governance and controls, asset lifecycle management, ServiceNow ITAM or CMDB, advanced Excel and reporting, and strong analytical and communication skills.
Skills
- IT Asset Management
- Hardware Asset Management
- Software Asset Management
- ServiceNow ITAM
- Business Requirements Gathering
- Process Documentation
- IT Governance
- Risk Management
- Compliance
- IT General Controls
- Asset Lifecycle Management
- End-of-Life Governance
- Audit Support
- Advanced Excel
- Stakeholder Management
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Data & Analytics
- Consulting
- Management & Leadership
Keywords
- IT Asset Management
- Hardware Asset Management
- Software Asset Management
- ServiceNow
- CMDB
- IT Governance
- Risk Management
- Compliance
- IT General Controls
- Asset Lifecycle Management
- Business Systems Analysis
- Business Requirements
- Process Mapping
- Process Improvement
- End-of-Life Governance
- End-of-Support Governance
- Audit Support
- Regulatory Reviews
- ITAM Maturity
- ITAM Transformation
- ITIL
- IAITAM
- Advanced Excel
- Reporting
- Dashboards
- Stakeholder Management
- Financial Services