Network Operations Engineer

As a Platform Engineer, Network Operations you will design and build internal developer platforms and core infrastructure independently that enable engineering velocity and operational excellence. You will engineer Kubernetes platforms and container orchestration solutions, build CI/CD tooling and delivery pipelines, and create self-service capabilities that allow application teams to provision infrastructure and deploy services safely and efficiently. You will build and deploy observability platforms including logging systems, metrics collection, distributed tracing, and monitoring dashboards, conduct infrastructure validation and disaster recovery testing, and respond to platform incidents. You will collaborate with application engineering teams to understand requirements, make platform design decisions within established architecture, and mentor junior engineers on platform engineering practices.

Select responsibilities include:

• Engineer Kubernetes platforms and container orchestration solutions including cluster architecture, pod networking, and service mesh

• Build and maintain CI/CD and delivery tooling to standardize build, test, release workflows and engineering artifact management

• Create self-service platforms including APIs, templates, and portals that allow application teams to provision infrastructure quickly and safely

• Build and deploy observability platforms including logging infrastructure, metrics pipelines, distributed tracing systems, alerting platforms, and monitoring dashboards

• Lead incident response for platform issues including root cause analysis, mitigation, and implementing preventive measures

Required Skills & Experience:

• Bachelor’s degree in Computer Science, Networking, Engineering, or related technical field, or equivalent experience

• 4-8 years of experience designing platform solutions, implementing infrastructure as code, and building scalable distributed systems, or equivalent

• Proven experience designing and implementing complex platform solutions with self-service capabilities; track record of leading design discussions on platform automation approaches presenting trade-offs.

• Experience supporting enterprise Network Operations environments, including retail stores, distribution centers, corporate offices, data centers, cloud environments, remote workforce connectivity, LAN/WAN, SD-WAN, Wi-Fi, firewall, routing, switching, VPN, DNS/DHCP/IPAM, voice, circuits, carrier services, and third-party managed network services

• Hands-on experience with Network Operations technologies, tools, and platforms such as Cisco SD-WAN, Cisco Meraki, Aviatrix, Juniper, Zscaler, enterprise routing and switching platforms, wireless controllers, firewalls, VPN, cloud networking, carrier circuits

• Network monitoring tools familiarity with SolarWinds, Splunk, Datadog, PagerDuty, ServiceNow or equivalent ITSM platforms, network monitoring and alerting tools, event correlation platforms, observability dashboards, automation runbooks, scripting languages such as Python or PowerShell, infrastructure as code tools, configuration management platforms, packet capture and troubleshooting tools, and vendor or carrier portals

Artificial intelligence tools are used to assist in screening and assessing applicants for this position.