North America Community Operations Lead

Required Skills & Experience

Strong project management experience
Able to set up and run projects, manage critical paths/workback schedules, and coordinate cross-functional stakeholders.
Budget management experience
Hands-on experience with forecasting, budget tracking, reconciliation, and improving or building budget processes.
Comfortable with ambiguity
Needs to be someone who can walk into an evolving environment, identify what is missing, and create structure without needing a fully defined playbook.
Advanced Microsoft 365 skills
Strong working knowledge of Microsoft 365 tools for project tracking, documentation, budgeting, and cross-functional collaboration.
Strong documentation/process-building skills
Experience creating repeatable templates, trackers, workflows, and processes.

Nice to Have Skills & Experience

Events background, particularly experience supporting complex, large-scale events with significant logistical coordination.
Sports/festival events
Trade shows
Races
Large registration-based events
FIFA-scale or 1,000+ attendee events
Smartsheet experience
PMP certification
Experience combining event operations + project management + budget ownership would be especially strong.
Vancouver/PST-based candidate preferred.

Job Description

Insight Global is looking to source a Community Operations Lead for a prominent athleisure company. This role will focus on bringing structure and consistency to budget and project management across a highly cross-functional team. Day to day, they’ll manage budget forecasting, tracking and quarterly reconciliation, build project plans and workback schedules, track timelines and critical paths, and create tools/templates to streamline processes. Must-haves include strong project management and budget management experience, comfort working through ambiguity, advanced M365 skills, and strong documentation/process-building abilities. Plusses include Smartsheet, PMP certification, and experience supporting large-scale events such as sporting events, festivals, trade shows, or other 1,000+ person activations.