Organizational Change Manager

Location: Toronto

Contract: 12 months (possibility of extension)

Hybrid: 2-3 days a week onsite

Pay Rate: $35-40

JOB DESCRIPTION

Insight Global is seeking an Organizational Change Management (OCM) Consultant to support a large financial institution with a CCR (Adaptiv) Replacement Project within Market Risk.

This role will be primarily focused on Organizational Change Management (approximately 80%), with a smaller Business Analysis component (approximately 20%). The consultant will be responsible for developing and executing OCM plans, coordinating change initiatives, engaging stakeholders, delivering communications, and supporting the business through change and adoption.

This is a business-focused role with no technical or model-development expertise required. Direct Market Risk experience is not required. Broader banking and OCM experience are more important, while Counterparty Credit Risk knowledge would be beneficial.

Day-to-Day Responsibilities

• Develop, maintain, and execute OCM plans for the CCR (Adaptiv) Replacement Project.

• Coordinate and follow up on change-management activities, deliverables, and initiatives.

• Partner with stakeholders across the program to drive engagement and alignment.

• Develop and deliver change communications, presentations, leadership updates, and supporting materials.

• Conduct change impact assessments to identify impacted stakeholders, teams, processes, procedures, and controls.

• Support requirements gathering with business stakeholders.

• Document current-state and future-state processes, workflows, requirements, and gaps.

• Support change readiness, training, and business adoption activities.

• Coordinate governance and project activities, including tracking deliverables, risks, dependencies, decisions, approvals, and action items.

• Follow up with impacted stakeholders to support successful implementation and adoption of changes.

REQUIRED SKILLS AND EXPERIENCE

• 4+ years of relevant Organizational Change Management experience, ideally supporting large-scale programs within banking or financial services.

• Experience supporting large programs or large-scale change engagements.

• Strong stakeholder management and engagement skills.

• Experience developing and executing change-management plans.

• Experience developing and delivering business/change communications.

• Strong documentation and presentation skills.

• Business Analysis capabilities, including requirements gathering, impact assessments, and process documentation.

• Experience coordinating change initiatives across multiple stakeholder groups.

• Banking/financial services experience.

NICE TO HAVE SKILLS AND EXPERIENCE

• Counterparty Credit Risk (CCR) knowledge or experience.

• Market Risk or broader risk experience.

• Experience supporting regulatory or risk-driven change.

• Experience with change readiness and adoption assessments.

• Training and communications experience.

• Governance experience, including RAID logs and action/decision tracking.

Vacancy: This posting is for a currently vacant role, and the successful candidate will be hired into an existing open position.

*Artificial Intelligence tools are used to assist in screening and assessing applicants for this position