Process Analyst

6-month contract + extension

Hybrid 2-3x per week in Toronto

Hourly rate: $27.75/hr T4

Required Skills & Experience

• 1-2 years of relevant experience within process analysis
• Post-secondary degree in related field of study or an equivalent combination of education and experience.
• Lean 6 sigma belt (minimum yellow belt)
• Excellent verbal and written communication skills
• Excellent analytical problem solving skills

Nice to Have Skills & Experience

Exposure to Power BI and/or Blueworks live

Data visualization experience

Job Description

Insight Global is seeking a Process Analyst who is responsible for designs, develops, tests, implements, measures and manages processes. Ensures that process design reflects current business strategy and business/stakeholder requirements and supports the desired customer experience.

Processes may be related to (but are not limited to) fulfillment, operations, services, sales, etc:

· Acts as a trusted advisor to assigned business/group.

· Influences and negotiates to achieve business objectives.

· Recommends and implements solutions based on analysis of issues and implications for the business.

· Assists in the development of strategic plans.

· Identifies emerging issues and trends to inform decision-making.

· Helps determine business priorities and best sequence for execution of business/group strategy.

· Conducts independent analysis and assessment to resolve strategic issues.

· Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.

· Builds effective relationships and collaborates with internal/external stakeholders.

· Ensures alignment between stakeholders.

· Monitors and tracks performance, and addresses any issues.

· Designs and produces regular and ad-hoc reports, and dashboards.

· Breaks down strategic problems, and analyses data and information to provide insights and recommendations.

· Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.

· Leads or participates in defining the change/communication plan designed to positively influence or change behaviour; develops tailored messaging; and identifies appropriate distribution channels.

Artificial intelligence tools are used to assist in screening and assessing applicants for this position.

Vacancy: This posting is for a currently vacant role, and the successful candidate will be hired into an existing open position.