Product Manager

Duration: Contract through end of January 2027, with potential extension

Location: Hybrid, Vancouver preferred; Seattle also considered. A couple days onsite per week.

Rate: 65-72/hr

Must-Haves:

• 3–5+ years of Product Management experience, ideally within complex, cross-functional environments
• Strong experience with Order Management Systems (OMS) and related fulfillment capabilities
• Experience within e-commerce, retail, omni-channel fulfillment, inventory, or supply chain
• Understanding of Estimated Delivery Date (EDD) and order sourcing
• Strong product judgment around MVP definition, prioritization, sequencing, and trade-offs
• Experience working with technical platforms and data-driven initiatives
• Ability to independently own and drive existing programs/projects
• Strong communication skills with the ability to work with senior and executive stakeholders
• Experience partnering cross-functionally with Engineering, Operations, Program, and Analytics teams

Plusses:

• Experience with IBM Sterling OMS
• Retail/store fulfillment experience
• Experience developing EDD strategies

Day-to-Day:

• Own product vision, strategy, and a 12–24 month roadmap for omni-channel fulfillment capabilities
• Translate customer and business problems into clear product outcomes, priorities, and success metrics
• Lead discovery, MVP definition, and delivery across OMS, sourcing, EDD, and Pick, Pack, Ship workflows
• Take ownership of established programs and independently drive them forward
• Lead backlog refinement, prioritization, and sequencing while managing risks and dependencies
• Partner closely with Engineering, Operations, Program, Analytics, and external vendors
• Measure post-launch performance and use data and insights to drive iteration
• Support existing initiatives, including an ML-based store capacity model and enhancements to the store fulfillment application
• Help shape upcoming strategic initiatives, including a North America Estimated Delivery Date strategy
• Support development of a business-facing dashboard for configuration management

Job Description:

Insight Global is seeking a Product Manager for a top global retail and e-commerce client. This individual will join the Fulfillment Product team within Global Digital, owning highly visible, business-critical capabilities that determine how customer orders are sourced, promised, and fulfilled across stores, distribution centers, and global regions.

This Product Manager will focus on Omni Fulfillment and Delivery Experiences, with ownership spanning OMS, sourcing, Estimated Delivery Date, and fulfillment execution. The ideal candidate brings hands-on experience in retail, e-commerce, OMS, inventory, or supply chain environments and is comfortable taking ownership of established programs while also helping define longer-term product strategy. This is an excellent opportunity to work on high-impact initiatives involving delivery-date strategy, store fulfillment, capacity optimization, and scalable omni-channel customer experiences.

Best candidate profile: A strong mid-to-senior Product Manager coming from a major retailer or e-commerce organization who can speak fluently about OMS + sourcing + EDD/fulfillment and has personally owned cross-functional product delivery.

Vacancy Status:

This posting is for a currently vacant role, and the successful candidate will be hired into an existing open position.

Please Note: Artificial intelligence tools are used to assist in screening and assessing applicants for this position.