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Insight Global

Receptionist

Calgary, AB, Canada

$19 to $22 CAD / hour · Part-time

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Job details

Pay: $19 to $22 CAD / hour
Job type: Part-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Duration: Permanent, Part-Time

Salary: $19.00–$22.00/hour

Location: Onsite, SW Calgary, AB

Schedule: 30 hours/week with flexibility to take on additional hours as needed.

Start Date: ASAP

Artificial intelligence tools are used to assist in screening and assessing applicants for this position.

Vacancy: This posting is for a currently vacant role, and the successful candidate will be hired into an existing open position.

Must-Haves:

Excellent verbal and written communication skills
Strong customer service and interpersonal skills
Strong organization, multitasking, and time-management abilities
Excellent attention to detail and accuracy
Ability to manage a busy multi-line phone system
Proficiency with Microsoft Office, including Word, Excel, Outlook, and PowerPoint
Ability to work independently and collaboratively within a healthcare team
Ability to work efficiently in a fast-paced medical/clinical environment
Ability to maintain patient confidentiality and adhere to privacy requirements

Plusses:

Experience with Electronic Medical Records (EMR)
Experience with appointment scheduling systems
Previous medical clinic, chiropractic, massage, or healthcare administrative experience
Familiarity with medical documents, lab requisitions, reports, and referrals
Billing and payment-processing experience

Day-to-Day:

Greet patients and provide professional front-desk customer service
Answer incoming calls and respond to patient inquiries
Schedule and coordinate patient appointments
Register patients and maintain accurate EMR records
Coordinate referrals and patient follow-ups
Assist healthcare staff with administrative tasks
Process medical documents, lab requisitions, reports, and referrals
Handle billing, payments, and receipts
Maintain patient confidentiality and privacy
Organize patient files, office records, and supplies
Keep the reception area clean, organized, and welcoming
Communicate with patients and healthcare professionals
Support smooth and efficient daily clinic operations

Job Description:

Insight Global is seeking a Receptionist/Medical Office Assistant for a busy healthcare clinic in SW Calgary. This individual will be the first point of contact for patients and will play a key role in keeping daily clinic operations running efficiently. Responsibilities include patient reception, appointment scheduling, phone support, EMR maintenance, referrals, billing, document processing, and general administrative support. The ideal candidate is cheerful, professional, highly organized, detail-oriented, and comfortable multitasking in a fast-paced healthcare environment. This is a permanent part-time opportunity offering approximately 30 hours per week, with the potential for additional hours as needed.

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More about this job

Responsibilities

Welcome patients, handle phone inquiries, schedule appointments, maintain EMR records, and coordinate referrals and follow-ups. Process medical documents and payments, support clinic staff with administrative tasks, and help maintain an organized, confidential, and efficient clinic environment.

Requirements

Candidates must have strong communication, customer service, organizational, multitasking, and attention-to-detail skills, along with proficiency in Microsoft Office. They should be comfortable with busy phone systems and fast-paced clinical work, able to protect patient confidentiality, and capable of working independently and collaboratively; healthcare, EMR, scheduling, and billing experience are advantages.

Skills

Verbal And Written Communication
Customer Service
Interpersonal Skills
Organization
Multitasking
Time Management
Attention To Detail
Accuracy
Multi-Line Phone Systems
Microsoft Office
Electronic Medical Records
Appointment Scheduling
Patient Confidentiality
Medical Document Processing
Billing And Payment Processing
Administrative Support

Visa sponsorship

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Keywords

Receptionist
Medical Office Assistant
Healthcare Clinic
Patient Reception
Customer Service
Appointment Scheduling
Multi-Line Phone System
Electronic Medical Records
EMR
Patient Registration
Referrals
Patient Follow-Ups
Medical Documents
Lab Requisitions
Medical Reports
Billing
Payment Processing
Receipts
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft PowerPoint
Patient Confidentiality
Privacy Requirements
Administrative Support
Clinic Operations

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