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Insight Global

Rental & Repairs Associate

Barrie, ON, Canada

$45,000 to $50,000 CAD / year · Full-time

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Job details

Pay: $45,000 to $50,000 CAD / year
Job type: Full-time
Apply by: Dec 9, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

Responsibilities:

Owns rental order processing by inputting, allocating, and tracking new rental orders and submitting required paperwork to support timely and accurate billing.
Reconciles rental returns by comparing returned radios and accessories against asset assignments, providing return receipts to the sales representative, and notifying accounting when invoicing should cease.
Maintains the rental equipment asset database to support budget planning, asset upkeep, replacement tracking, and annual reporting of rental radio and accessory asset losses.
Prepares rental assets for redeployment by ensuring returned equipment is cleaned, organized, labelled where required, and ready for customer or internal use.
Creates and maintains radio programming for new orders, rental equipment, loaners, demos, and assigned maintenance agreement equipment, ensuring programming is accurate and aligned with customer requirements.
Supports trunking system administration for the C+/CAP MAX, City of Barrie, and Vale systems by maintaining spreadsheets, supporting controller administration, and programming related assets as required.
Supports customer fleet reprogramming projects at customer locations when requested, including travel to customer sites when required.
Diagnoses, quotes, and repairs radio equipment for customer and internal equipment requests, ensuring repair status, costs, and outcomes are communicated clearly.

REQUIRED SKILLS AND EXPERIENCE

Experience with two-way radio equipment, radio programming, radio repair, rentals coordination, service support, or a related technical operations environment is preferred.
Working knowledge of Motorola programming software, firmware updates, asset tracking tools, rental records, service documentation, and related technical systems is considered an asset.
Strong troubleshooting, organization, documentation, and customer service skills, with the ability to manage details accurately across rentals, repairs, programming, and inventory.
Ability to communicate clearly with internal teams, customers, and sales representatives regarding equipment status, repair outcomes, programming needs, and asset availability.
Ability to travel to customer locations when required for reprogramming projects or service support.

Pay Transparency:

The expected Annual Salary for this position falls between $45,000 to $50,000/year.

Vacancy Status:

This Posting is for a current vacant role, and the successful candidate will be hired into an existing open position.

Artificial intelligence tools are used to assist in screening and assessing applicants for this position.

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More about this job

Responsibilities

Process rental orders and returns, maintain rental asset records, prepare equipment for redeployment, and manage radio programming for rentals, loaners, demos, and customer equipment. Support trunking systems and customer reprogramming projects, and diagnose, quote, and repair radio equipment while communicating status and outcomes.

Requirements

Experience with two-way radio equipment, programming, repairs, rental coordination, service support, or a related technical operations environment is preferred. Candidates should have strong troubleshooting, organization, documentation, and customer service skills, communicate clearly, and be able to travel to customer locations when required.

Skills

Two-Way Radio Equipment
Radio Programming
Radio Repair
Rental Coordination
Service Support
Troubleshooting
Asset Tracking
Inventory Management
Technical Documentation
Customer Service
Equipment Diagnostics
Firmware Updates
Motorola Programming Software
Trunking System Administration
Organization
Communication

Visa sponsorship

Not detected in the job text

Keywords

Two-Way Radios
Motorola Programming Software
Firmware Updates
Radio Programming
Radio Repairs
Rental Order Processing
Rental Returns
Asset Assignments
Asset Tracking
Rental Records
Service Documentation
Inventory Management
Equipment Diagnostics
Repair Quotes
Customer Fleet Reprogramming
Trunking Systems
C+/CAP MAX
City Of Barrie System
Vale System
Controller Administration
Maintenance Agreements
Loaner Equipment
Demonstration Equipment
Customer Service
Technical Operations

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