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Added 5 mins ago
Senior Business Analyst – Capital Markets Data to support data-domain (SME) at Mississauga, ON (Hybrid)
Zodiac Solutions, Inc
Mississauga, ON
Contract
Role: Senior Business Analyst – Capital Markets Data to support data-domain (SME)
Added 5 mins ago
Data Analyst - AI Automation
BeachHead
Toronto, ON
$63.57 to $76.29 CAD / hour
Contract
Working with one of our top financial clients, this role calls for a Data Analyst - AI Automation. This is a project-based position focused on AI, analytics, and insights, offering exposure…
Added 5 mins ago
Analyst, Portfolio Management
Canada ICI Capital Corporation
St. Albert, AB
Full-time
The Analyst, Portfolio Management, reporting to the Manager, Portfolio Management, provides critical support to the Portfolio Management Team within the Asset Management Group (AMG) in the…
Added 5 mins ago
Analyst, Project Controls
R.V. Anderson Associates Limited
Toronto, ON
Full-time
RVA is seeking an Analyst, Project Controls to join their Project Control team in Toronto office. This is a full-time permanent position.
Added 5 mins ago
Senior Treasury Analyst
Clarity Recruitment
Toronto, ON
$80,000 to $95,000 CAD / year
Full-time
5–7 years of experience in corporate treasury, banking, debt or lease administration, accounting, or financial analysis.
Added 5 mins ago
Financial Consulting Senior Associate - Business Valuation
RSM Canada
Toronto, ON
Full-time
Completed or working towards a professional designation such as Chartered Business Valuator (CBV) or Chartered Financial Analyst (CFA)
Added 6 mins ago
Applications Development Sr Programmer Analyst- AVP -Mississauga
Citi
Mississauga, ON
Full-time
The Applications Development Senior Programmer Analyst is a pivotal technical professional who sits at the intersection of engineering excellence and enterprise impact - a builder,…
Added 6 mins ago
Java Developer
Citi
Mississauga, ON
Full-time
Citi is looking for a Java Developer (Apps Dev Intermediate Programmer Analyst - C11) to join the technology team and contribute to the development and enhancement of the Citi1Credit…
Added 6 mins ago
Financial Analyst
Halton Region
Oakville, ON
…diverse and inclusive work environment and strong long-term financial position and AAA credit…
Added 6 mins ago
Senior Analyst, Data Platform DevOps
AIMCo
AB · Calgary, AB · Edmonton
Full-time
At AIMCo, data and technology are fundamental to delivering investment excellence. As a Senior Analyst, Data Platform DevOps, you will help build, operate, and evolve AIMCo's Modern Data…
Added 6 mins ago
Senior Financial Analyst, Private Markets
Manulife
Toronto, ON · Montreal, QC
Full-time
The Senior Financial Analyst is responsible for preparing accurate and timely financial reports for a portfolio of investments. Daily tasks include preparing and reviewing fund…
Added 21 mins ago
Senior BSA / Data Migration Specialist
Capgemini
Toronto, ON
We are seeking an experienced Senior Business Systems Analyst / Data Migration Specialist to support data transformation or migration between Salesforce and surrounding eco system including…
Added 21 mins ago
Analyst, Advanced Analytics (Fixed Term Contract)
Fairstone Bank
London, ON · Toronto, ON · Montreal, QC
Full-time
Fairstone Bank and its family of brands are united in delivering innovative, accessible and reliable financial solutions that enable Canadians to reach their goals. Over the years, our…
Added 21 mins ago
Stagiaire en analyse des coûts // Cost Analyst Intern
XNRGY Climate Systems
Longueuil, QC
Full-time
Reporting to the Financial Controller of XNRGY Holdings Inc., the Cost Analyst Intern will assist in analyzing the profitability of ongoing projects and ensuring the accurate accounting of…
Added 21 mins ago
Technical Analyst
Royal Bank of Canada
Toronto, ON
Full-time
Familiarity with financial industry applications and systems
Added 35 mins ago
Senior Application Support Analyst
Insight Global
Toronto, ON
$40 to $60 CAD / hour
Contract
Experience supporting wealth management, banking, or financial services applications.
Added 35 mins ago
Bilingual Credit Analyst – French/English
Infotek Consulting Inc.
Toronto, ON
$25 to $30 CAD / hour
Contract
Our client is seeking a Bilingual Credit Analyst to support credit review and lending activities within a Private Banking environment. This role will focus on reviewing credit submissions,…
Added 35 mins ago
Investment Analyst (High yield bonds and equity)
iA Financial Group (Industrial Alliance)
Toronto, ON
Full-time
iA Global Asset Management (iAGAM), a subsidiary of iA Financial Group, is the place to take your career to new heights in a high-performance work environment. Our passionate teams are…
Added 36 mins ago
Corporate Actions & Onboarding - Analyst
SGGG Fund Services Inc.
Toronto, ON
We are seeking a detail-oriented and motivated Analyst, Fund Accounting Onboarding to join our team. Reporting to the Manager, Onboarding, this role supports the onboarding, conversion, and…
Added 51 mins ago
Sr. Financial Analyst
PointClickCare
Mississauga, ON
Full-time
Reporting to the Senior Manager, the Senior Financial Analyst is a key member of the Finance team responsible for monthly, quarterly, and annual financial reporting. This includes, but is…
Added 1 hour ago
Senior Business Analyst - Market Risk
BeachHead
Toronto, ON
Contract
Working with one of our top financial clients, this role calls for a Senior Business Analyst - Market Risk. This position involves supporting the Capital Markets Business and Treasury Risk…
Added 1 hour ago
Corporate Actions & Onboarding Analyst
SGGG Fund Services Inc.
Toronto, ON · Greater Toronto Area, Canada
$55,000 to $60,000 CAD / year
Full-time
We are seeking a detail-oriented and motivated Analyst, Fund Accounting Onboarding to join our team. Reporting to the Manager, Onboarding, this role supports the onboarding, conversion, and…
Added 1 hour ago
Accounting Analyst
Softlinx
Montreal, QC
Full-time
We are looking for a detail-oriented and analytical Accounting Analyst to join our Finance & Accounting team. The Accounting Analyst will be responsible for accounting operations,…
Added 1 hour ago
Accounting Analyst
Valsoft Corporation
Remote, Canada
Full-time · Remote
We are looking for a detail-oriented and analytical Accounting Analyst to join our Finance & Accounting team. The Accounting Analyst will be responsible for accounting operations,…
Added 1 hour ago
Group Annuity Administrator
LifeWorks
Toronto, ON
Full-time
…and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and…

Insight Global

Senior Application Support Analyst

Toronto, ON, Canada

Pay: $40 to $60 CAD / hour
Job type: Contract
Apply by: Oct 22, 2026
Experience: 5+ years of experience in Application Support, Production Support, or a related technology support role.
Posting language: English
Posted: Sep 22, 2026

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Original job description

Required Skills & Experience

5+ years of experience in Application Support, Production Support, or a related technology support role.

Hands-on experience supporting Pega-based applications and platforms.

Experience working with AI-powered support tools or automation solutions within an application support environment.

Strong understanding of application architecture, workflows, and business process analysis. Experience troubleshooting enterprise applications in a high-volume, mission-critical environment. Knowledge of SQL, Unix/Linux, and job scheduling tools.

Experience with monitoring and observability platforms including Dynatrace, ELK Stack, and PagerDuty.

Excellent problem-solving, communication, and stakeholder management skills.

Strong organizational skills with the ability to manage multiple priorities and deadlines simultaneously.

Experience creating support documentation, operational runbooks, and knowledge management resources.

Ability to work effectively with both technical and non-technical stakeholders.

Willingness to participate in a rotational on-call support model.

Nice to Have Skills & Experience

Experience supporting wealth management, banking, or financial services applications.

Familiarity with incident management, change management, and ITIL practices.

Exposure to cloud-based application environments and modern observability tools.

Experience working in highly regulated enterprise environments.

Job Description

Insight Global is looking for a Senior Application Support Analyst to join a leading wealth management technology team supporting critical enterprise applications. This role is ideal for someone with strong application support experience, a customer-first mindset, and expertise in troubleshooting complex production environments. You will play a key role in maintaining application stability, resolving incidents, monitoring system health, and partnering with both technical and business teams to deliver exceptional support.

We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.

Vacancy: This posting is for a currently vacant role, and the successful candidate will be hired into an existing open position.

40-60/hr

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More about this job

Responsibilities

The Senior Application Support Analyst will maintain application stability and resolve incidents within a high-volume, mission-critical environment. They will monitor system health and collaborate with technical and business teams to deliver effective support solutions.

Requirements

Candidates must have at least 5 years of experience in application or production support, specifically with Pega-based platforms. Proficiency in SQL, Unix/Linux, and observability tools like Dynatrace or ELK Stack is required.

Skills

Application Support
Production Support
Pega
SQL
Unix
Linux
Dynatrace
ELK Stack
PagerDuty
Incident Management
Change Management
ITIL
Business Process Analysis
Troubleshooting
Automation
Stakeholder Management

Visa sponsorship

Not detected in the job text

Keywords

Application Support
Production Support
Pega
SQL
Unix
Linux
Dynatrace
ELK Stack
PagerDuty
Incident Management
Change Management
ITIL
Automation
Wealth Management
Banking
Financial Services
Observability
Troubleshooting
Business Process Analysis
Runbooks
Knowledge Management
Cloud
Enterprise Applications
Stakeholder Management
On-call Support

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