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Added 2 mins ago
DC
Electrical Engineer
Dillon Consulting Limited
Chatham-Kent, ON · Guelph, ON · Hamilton, ON · Kingston, ON · Kitchener, ON · London, ON · Oakville, ON · Ottawa, ON · Toronto, ON · Vaughan, ON · Windsor, ON · Chatham, ON
- Full-time
Dillon’s Electrical Discipline is looking for an Electrical Engineer to fill an existing vacancy within our multidisciplinary team of professionals. You will have the opportunity to work on…
Added 2 mins ago
DC
Electrical Engineer
Dillon Consulting Limited
Windsor, ON
- Full-time
Your opportunity Dillon’s Electrical Discipline is looking for an Electrical Engineer or EIT to fill an existing vacancy within our multidisciplinary team of professionals. You will have…
Added 18 mins ago
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Sr. Consultant, Enterprise Scheduling Engineering
CIBC
Toronto, ON
- Full-time
…enterprise scheduling capabilities. As an Enterprise Scheduling Engineer, you’ll provide technical leadership, standards, and best practices to technology teams through the design, build,…
Added 47 mins ago
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Lead Infrastructure Architect
Financial Services Regulatory Authority of Ontario (FSRA)
Toronto, ON
- Full-time
Establishes reliability engineering practices, such as SLIs, SLOs, error budgets, and post-incident reviews.
Added 47 mins ago
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Android Software Engineer
MANNARINO
Montreal, QC
- Full-time
We are seeking an experienced Android Software Engineer to help develop next-generation in-flight entertainment systems. You will work alongside multidisciplinary engineering teams to…
Added 47 mins ago
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Senior/Staff DevOps Engineer
Hushmail
Canada
- Full-time
You are an experienced engineer who is comfortable working across software development, infrastructure, and production operations.
Added 47 mins ago
HT
PD Software for Service
Husky Technologies
Bolton, ON
- Full-time
The Service team is a unique team in Development engineering responsible for enhancing the reliability and performance of Husky’s products by resolving systemic service issues. The team is…
Added 47 mins ago
Principal Backup Engineer
Scotiabank
Toronto, ON
The Principal Engineer partners with business line representatives and technical teams to drive improved technology solutions that support business strategy with an enterprise view. The…
Added 47 mins ago
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Site Performance Manager
Finning
Calgary, AB · Edmonton, AB · Fort McMurray, AB · Vancouver, BC · Regina, SK · Saskatoon, SK
- Full-time
Maintenance Execution, Planning & Scheduling, Continuous Improvement and Reliability Centered Maintenance experience.
Added 47 mins ago
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Platform Engineer - Depop
eBay
Toronto, ON
- Full-time
We are looking for a Platform Engineer to join our Toronto engineering team and help build the cloud-native foundation that powers scalable, reliable, and secure software delivery at eBay.…
Added 47 mins ago
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Advanced Data Platform Engineer
Zebra Technologies
Mississauga, ON · CAN - Mississauga, Canada
- Full-time
The Advanced Data Platform Engineer focuses on building infrastructure for working with data. In this role, you will plan computerized databases, including base definition, structure,…
Added 1 hour ago
AP
Senior Corrugated Reliability Engineer
Atlantic Packaging Products Ltd.
Hamilton, ON
- Full-time
The Senior Corrugated Reliability Engineer with a Six Sigma certification combines machine uptime, root-cause failure analysis, and data-driven process control to eliminate defects and…
Added 1 hour ago
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Sr. Component Engineer
Hexagon
Calgary, AB
- Full-time
Hexagon's Autonomous Solutions division is looking for an Aerospace and Defence Component Engineer to join our team in Calgary, AB. This integral role within the Aerospace and Defence team…
Added 1 hour ago
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Senior AWS DevOps / Cloud Engineer – AWS CDK, Lambda, ECS & NextGen Connect
ThoughtStorm
Toronto, ON
- Contract
We’re Hiring: Senior AWS DevOps / Cloud Engineer
Added 1 hour ago
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QA Engineer
BluWave-ai
Ottawa, ON
- Full-time
This role is responsible for ensuring the quality and reliability of BluWave-ai's suite of clean-tech products. You will design, build, and maintain automated test suites across API,…
Added 1 hour ago
JG
AI Engineer With Strong python coding - 8 Years
J2B Global LLC
Mississauga, ON
- Full-time
Experience with testing, production support, and system reliability.
Added 1 hour ago
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AI Engineer
VySystems
Mississauga, ON
- Full-time
Experience with testing, production support, and system reliability.
Added 1 hour ago
PG
Voice Engineer
Pacer Group
Calgary, AB
- $50 to $55 CAD / hour
- Contract
Strong experience supporting mission-critical contact center and call center operations with a focus on high availability and service reliability.
Added 1 hour ago
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Senior DevOps Engineer
Pixieset
Vancouver, BC
- Full-time
We’re hiring a Senior DevOps Engineer to strengthen the shared platforms, infrastructure, and delivery workflows that our engineering teams rely on.
Added 2 hours ago
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Electrical Technician
ThunderSoft
Markham, ON
- Contract
The main function of an electrical engineer is to design, develop, test or supervise the manufacturing and installation of electrical equipment, components, or systems for commercial,…
Added 2 hours ago
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Electrical & Instrumentation Engineer
Tenova
Mississauga, ON
- Full-time
The Electrical & Instrumentation (E&I) Engineer is responsible for the design, review, implementation, commissioning, troubleshooting, and continuous improvement of electrical,…
Added 2 hours ago
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Analog Validation & Characterization Engineer
HaiLa
Ottawa, ON
- Full-time
This is an exciting opportunity for an Analog Validation & Characterization Engineer to join our dynamic and diverse team! This is a full-time, on-site role reporting to the VP of…
Added 2 hours ago
UT
Sr Python Engineer #26-21269
US Tech Solutions
Toronto, ON
- $100 to $105 CAD / hour
- Contract
Client is seeking an Application Developer - Sr Python Engineer to support a project-based vendor integration initiative. The engineer will design and maintain secure, scalable Python…
Added 2 hours ago
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Full Stack .NET Developer (Software Developer III)
TekWissen ®
Vaughan, ON
- $65 to $70 CAD / hour
- Contract
Design solutions with a strong focus on scalability, reliability, maintainability, performance, and security.
Added 2 hours ago
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R&D Engineer- Data Scientist
Tenova
Mississauga, ON
- Full-time
The R&D Engineer - Data Science, under the direction of the R&D Manager, is responsible for analyzing operational and test data, developing algorithms, and researching, building,…

Insight Global

Site Reliability Engineer

Toronto, ON, Canada

$60 to $70 CAD / hour · Contract

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Job details

Pay: $60 to $70 CAD / hour
Job type: Contract
Apply by: Dec 2, 2026
Experience: 5+ years of experience in SRE, platform, or production operations
Posting language: English
Posted: Nov 2, 2026

Original job description

Required Skills & Experience

5+ years of experience in SRE, platform, or production operations

Resiliency and redundancy: HA and DR design, multi-region/multi-AZ patterns, RTO/RPO definition, and DR testing

Telephony failover: SIP trunk redundancy, carrier diversity, and contact center dependency failover

Networking: SIP/RTP/WebRTC, TLS, DNS, load balancing, SBCs, VPN/private connectivity

Deployment automation: Infrastructure as Code (Terraform preferred), CI/CD using Jenkins, GitHub Actions, and/or Azure DevOps

Scripting: Python or Bash

Containers: Docker and Kubernetes for supporting services and integration middleware

Configuration and secrets management: Environment promotion across dev/test/prod and secrets handling

Chaos engineering: Fault-injection experiments

Chaos testing for SaaS dependencies: Simulating integration failures

Cloud: AWS and/or Azure

Genesys Cloud CX: Architect flows, queues, routing, Edge/BYOC, Platform APIs

Genesys automation tooling: CX as Code (Terraform provider)

Certificate management: Understanding of certificate concepts, how to provision/deploy certificates, and SPNs

Akamai experience

Strong cross-team collaboration and automation mindset, with the ability to balance speed and risk during a migration

Nice to Have Skills & Experience

Genesys Cloud CX Certified Professional, Developer, or Administrator

ITIL certification

Day 2 service operations readiness, including SRM, SLM, security management, problem management, incident management, capacity management, and billing/usage validation

Job Description

Insight Global is looking for a Site Reliability Engineer (SRE) to support the reliability, resiliency, and production operations of a large enterprise contact centre environment. This individual will focus on resiliency and redundancy, telephony failover, networking, deployment automation, cloud environments, containers, configuration and secrets management, and chaos engineering.

The successful candidate will have experience supporting highly available environments, automating infrastructure and deployments, testing system resiliency and failures, and working across teams throughout a migration. Experience with Genesys Cloud CX and its underlying contact centre architecture will also be important for this role.

*Artificial intelligence tools are used to assist in screening and assessing applicants for this position.

*Pay range for this role is between $60/hr - 70/hr CAD.

*This role is an existing vacancy.

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More about this job

Responsibilities

Support the reliability, resiliency, and production operations of an enterprise contact centre environment, with a focus on telephony failover, networking, cloud infrastructure, and deployment automation. Automate and test infrastructure and deployments, conduct failure and resiliency experiments, and collaborate across teams during a migration.

Requirements

Requires 5+ years of experience in SRE, platform engineering, or production operations, with expertise in highly available environments, disaster recovery, telephony and networking, automation, containers, and cloud platforms. Experience with Genesys Cloud CX architecture and automation, certificate management, and cross-team migration work is important; Genesys certifications and ITIL certification are nice to have.

Skills

Site Reliability Engineering
Resiliency And Redundancy
High Availability And Disaster Recovery
Telephony Failover
Networking
Infrastructure As Code
CI/CD
Python
Bash
Docker
Kubernetes
Configuration And Secrets Management
Chaos Engineering
AWS
Azure
Genesys Cloud CX

Visa sponsorship

Not detected in the job text

Keywords

Site Reliability Engineering
Production Operations
Resiliency
Redundancy
High Availability
Disaster Recovery
RTO/RPO
SIP
RTP
WebRTC
TLS
DNS
Load Balancing
Session Border Controllers
Terraform
Jenkins
GitHub Actions
Azure DevOps
Python
Bash
Docker
Kubernetes
Chaos Engineering
AWS
Azure
Genesys Cloud CX
CX As Code
Akamai
ITIL
Contact Centre

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