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Added 6 mins ago
DC
Electrical Engineer
Dillon Consulting Limited
Chatham-Kent, ON · Guelph, ON · Hamilton, ON · Kingston, ON · Kitchener, ON · London, ON · Oakville, ON · Ottawa, ON · Toronto, ON · Vaughan, ON · Windsor, ON · Chatham, ON
- Full-time
Dillon’s Electrical Discipline is looking for an Electrical Engineer to fill an existing vacancy within our multidisciplinary team of professionals. You will have the opportunity to work on…
Added 6 mins ago
DC
Electrical Engineer
Dillon Consulting Limited
Windsor, ON
- Full-time
Your opportunity Dillon’s Electrical Discipline is looking for an Electrical Engineer or EIT to fill an existing vacancy within our multidisciplinary team of professionals. You will have…
Added 6 mins ago
TT
Senior/Staff Software Engineer
True Talent Solutions Partners
Canada
- $210,000 to $260,000 USD / year
- Full-time
At least 6 years of full-stack software development experience, with technical depth appropriate to a Senior or Staff engineer.
Added 6 mins ago
WM
Senior Software Engineer
Wellington Management
Toronto, ON
- Full-time
The Enterprise Data Experience team is seeking a Senior Software Engineer to design, build, and enhance
Added 21 mins ago
TA
Electrical Engineer
Taylor Architecture Group
Yellowknife, NT
- Full-time
The Electrical Engineer will support TAG Engineering projects through all phases; including planning, design, site reviews, construction oversight and documentation. This role requires…
Added 22 mins ago
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Azure Cloud Platform Engineer + ADF
Zoho
Toronto, ON
- Contract
We are seeking an experienced Senior Azure Cloud Platform Engineer , focused on designing, deploying, and supporting enterprise-grade Azure data and analytics platforms, including Power BI.
Added 22 mins ago
AW
Sr Engineer Civil
Agilus Work Solutions
Calgary, AB
- Contract
Agilus by Synergie is recruiting for a Sr Engineer Civil in the Oil and Gas Sector in Calgary, Alberta.
Added 22 mins ago
UO
Engineer
University of British Columbia
Kelowna, BC · UBCO | Central Heating Plant (CHP)
- $5,713 to $6,545 CAD / month
- Full-time
An additional $1/hour stipend will be added for Red Seal or Power Engineer Class 4 Certificate.
Added 22 mins ago
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Software Engineer II
TD
Toronto, ON
- Full-time
Document and verify system components, applications, system infrastructure, security, integration, operability and engineering related architecture designs associated with a program or…
Added 22 mins ago
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Sr. Consultant, Enterprise Scheduling Engineering
CIBC
Toronto, ON
- Full-time
…enterprise scheduling capabilities. As an Enterprise Scheduling Engineer, you’ll provide technical leadership, standards, and best practices to technology teams through the design, build,…
Added 36 mins ago
Maintenance Services Worker
HealthCareersInSask.ca
Loon Lake, SK
Refrigeration Engineer certificate, where required by the job
Added 51 mins ago
FS
Lead Infrastructure Architect
Financial Services Regulatory Authority of Ontario (FSRA)
Toronto, ON
- Full-time
Establishes and maintains cloud architecture governance, including resource standards, tagging conventions, cost controls, and security guardrails.
Added 51 mins ago
M
Android Software Engineer
MANNARINO
Montreal, QC
- Full-time
We are seeking an experienced Android Software Engineer to help develop next-generation in-flight entertainment systems. You will work alongside multidisciplinary engineering teams to…
Added 51 mins ago
M(
CSA Field Engineer & QA - Fort McMurray
MA (Montreal Associates)
Fort McMurray, AB
- Contract
CSA Field Engineer & QA Contract | Fort McMurray Region
Added 51 mins ago
TI
Full Stack Engineer (knowledge graph platform)
Tekgence Inc
Toronto, ON
- Contract
Title – Full Stack Engineer (knowledge graph platform)
Added 51 mins ago
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Senior/Staff DevOps Engineer
Hushmail
Canada
- Full-time
Hushmail is a well-established company with customers primarily in healthcare. We have been providing high-security email services since 1998 and offering online forms and electronic…
Added 51 mins ago
Principal Backup Engineer
Scotiabank
Toronto, ON
The Principal Engineer partners with business line representatives and technical teams to drive improved technology solutions that support business strategy with an enterprise view. The…
Added 51 mins ago
E
Platform Engineer - Depop
eBay
Toronto, ON
- Full-time
We are looking for a Platform Engineer to join our Toronto engineering team and help build the cloud-native foundation that powers scalable, reliable, and secure software delivery at eBay.…
Added 51 mins ago
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Microsoft Azure Administrator/Developer
Workiy
BC · Burnaby (Government Road / Lake City / SFU / Burnaby Mountain), British Columbia
- Contract
…configuring Azure Integration Services, implementing hybrid cloud security, automating deployments, and establishing CI/CD…
Added 51 mins ago
ZT
Advanced Data Platform Engineer
Zebra Technologies
Mississauga, ON · CAN - Mississauga, Canada
- Full-time
The Advanced Data Platform Engineer focuses on building infrastructure for working with data. In this role, you will plan computerized databases, including base definition, structure,…
Added 51 mins ago
Installation Engineering Design Leader
Alstom
Toronto, ON
Engineer Degree level or equivalent education or experience
Added 1 hour ago
UH
Technical Specialist, Techna (Data Engineer)
University Health Network
Toronto, ON
- Full-time
Added 1 hour ago
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Sales Engineer
Valence
Toronto, ON
- Full-time
As a Sales Engineer at Valence, you will be the technical voice in our largest deals. You join calls from first meeting through signature, map how Nadia fits into a customer's systems,…
Added 1 hour ago
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Railway Construction Inspector– Civil / Structural - FTR
AECOM
Mississauga, ON
- $75,000 to $125,000 CAD / year
- Contract
…compliance in accordance with contract documents and assist the Engineer of Record for construction compliance in accordance with the…
Added 1 hour ago
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Senior AWS DevOps / Cloud Engineer – AWS CDK, Lambda, ECS & NextGen Connect
ThoughtStorm
Toronto, ON
- Contract
We’re Hiring: Senior AWS DevOps / Cloud Engineer

Insight Global

Site Reliability Engineer

Toronto, ON, Canada

$60 to $70 CAD / hour · Contract

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Job details

Pay: $60 to $70 CAD / hour
Job type: Contract
Apply by: Dec 2, 2026
Experience: 5+ years of experience in SRE, platform, or production operations
Posting language: English
Posted: Nov 2, 2026

Original job description

Required Skills & Experience

5+ years of experience in SRE, platform, or production operations

Resiliency and redundancy: HA and DR design, multi-region/multi-AZ patterns, RTO/RPO definition, and DR testing

Telephony failover: SIP trunk redundancy, carrier diversity, and contact center dependency failover

Networking: SIP/RTP/WebRTC, TLS, DNS, load balancing, SBCs, VPN/private connectivity

Deployment automation: Infrastructure as Code (Terraform preferred), CI/CD using Jenkins, GitHub Actions, and/or Azure DevOps

Scripting: Python or Bash

Containers: Docker and Kubernetes for supporting services and integration middleware

Configuration and secrets management: Environment promotion across dev/test/prod and secrets handling

Chaos engineering: Fault-injection experiments

Chaos testing for SaaS dependencies: Simulating integration failures

Cloud: AWS and/or Azure

Genesys Cloud CX: Architect flows, queues, routing, Edge/BYOC, Platform APIs

Genesys automation tooling: CX as Code (Terraform provider)

Certificate management: Understanding of certificate concepts, how to provision/deploy certificates, and SPNs

Akamai experience

Strong cross-team collaboration and automation mindset, with the ability to balance speed and risk during a migration

Nice to Have Skills & Experience

Genesys Cloud CX Certified Professional, Developer, or Administrator

ITIL certification

Day 2 service operations readiness, including SRM, SLM, security management, problem management, incident management, capacity management, and billing/usage validation

Job Description

Insight Global is looking for a Site Reliability Engineer (SRE) to support the reliability, resiliency, and production operations of a large enterprise contact centre environment. This individual will focus on resiliency and redundancy, telephony failover, networking, deployment automation, cloud environments, containers, configuration and secrets management, and chaos engineering.

The successful candidate will have experience supporting highly available environments, automating infrastructure and deployments, testing system resiliency and failures, and working across teams throughout a migration. Experience with Genesys Cloud CX and its underlying contact centre architecture will also be important for this role.

*Artificial intelligence tools are used to assist in screening and assessing applicants for this position.

*Pay range for this role is between $60/hr - 70/hr CAD.

*This role is an existing vacancy.

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More about this job

Responsibilities

Support the reliability, resiliency, and production operations of an enterprise contact centre environment, with a focus on telephony failover, networking, cloud infrastructure, and deployment automation. Automate and test infrastructure and deployments, conduct failure and resiliency experiments, and collaborate across teams during a migration.

Requirements

Requires 5+ years of experience in SRE, platform engineering, or production operations, with expertise in highly available environments, disaster recovery, telephony and networking, automation, containers, and cloud platforms. Experience with Genesys Cloud CX architecture and automation, certificate management, and cross-team migration work is important; Genesys certifications and ITIL certification are nice to have.

Skills

Site Reliability Engineering
Resiliency And Redundancy
High Availability And Disaster Recovery
Telephony Failover
Networking
Infrastructure As Code
CI/CD
Python
Bash
Docker
Kubernetes
Configuration And Secrets Management
Chaos Engineering
AWS
Azure
Genesys Cloud CX

Visa sponsorship

Not detected in the job text

Keywords

Site Reliability Engineering
Production Operations
Resiliency
Redundancy
High Availability
Disaster Recovery
RTO/RPO
SIP
RTP
WebRTC
TLS
DNS
Load Balancing
Session Border Controllers
Terraform
Jenkins
GitHub Actions
Azure DevOps
Python
Bash
Docker
Kubernetes
Chaos Engineering
AWS
Azure
Genesys Cloud CX
CX As Code
Akamai
ITIL
Contact Centre

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