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Added 8 mins ago
MN
Test Engineer
Matchtech North America
AB · Alberta, Canada
- Contract
atchtech are working with a key client to support the recruitment of a Testing & Commissioning Engineer / Specialist – Light Rail Transit to work on high profile railway projects in…
Added 8 mins ago
P
Software Engineer, AI - 12 month Contract
Pelmorex
Oakville, ON
- Full-time
- Contract
…video). We expect you to leverage AI natively to architect, test, and ship modern production systems - identifying bottlenecks, setting higher benchmarks, and continuously raising the…
Added 23 mins ago
GR
Senior Mechanical Engineer
Goldbeck Recruiting
Winnipeg, MB
- Full-time
Analyze test results and field feedback, identify root causes, and implement design improvements.
Added 23 mins ago
A
Microsoft Azure Administrator/Developer
Affinity
Burnaby, BC
- Contract
Automate deployments of solutions between various environments (test, prod, etc.)
Added 23 mins ago
Senior Software Engineer in Test, Android
Okta
Toronto, ON
We are looking for an experienced Software Development Engineer in Test (SDET) to join the Android platform team. The team is responsible for developing and maintaining Okta Verify and…
Added 38 mins ago
A
Shift Engineer, Full-Time (Parental Leave Contract | November 2026 - February 2027)
AccorHotel
Vancouver, BC
- Full-time
- Contract
Daily swimming pool test and chemical balancing when assigned
Added 53 mins ago
DP
Optical Test Engineer, R&D
Dream Photonics Inc.
Vancouver, BC
- $90,000 to $110,000 CAD / year
- Full-time
We are looking for an Optical Test Engineer, R&D, to support the test and characterization team in developing the PICTORTM coupling solution. The Optical Test Engineer will be responsible…
Added 53 mins ago
AW
Sr Engineer Civil
Agilus Work Solutions
Calgary, AB
- Contract
Agilus by Synergie is recruiting for a Sr Engineer Civil in the Oil and Gas Sector in Calgary, Alberta.
Added 53 mins ago
DP
Photonics Engineer, R&D
Dream Photonics Inc.
Vancouver, BC
- $90,000 to $130,000 CAD / year
- Full-time
We are looking for a Photonics Engineer, R&D, to support the optical design team in developing the PICTOR software solution. You will develop simulation workflows for PICTOR lenses for…
Added 53 mins ago
T
Software Engineer II
TD
Toronto, ON
- Full-time
Develop new features and perform unit / component test for new application development initiatives aligned to business needs and in accordance with technology architecture standards
Added 53 mins ago
C
Sr. Consultant, Enterprise Scheduling Engineering
CIBC
Toronto, ON
- Full-time
…enterprise scheduling capabilities. As an Enterprise Scheduling Engineer, you’ll provide technical leadership, standards, and best practices to technology teams through the design, build,…
Added 1 hour ago
BE
Intermediate Geotechnical Engineer (Numerical Modelling Specialist) - All Locations
BGC Engineering
Vancouver, BC
- Full-time
BGC is seeking an Intermediate Geotechnical Engineer with a focus on advanced numerical modelling and earthquake geotechnical engineering. While this position will focus on those two core…
Added 1 hour ago
M(
CSA Field Engineer & QA - Fort McMurray
MA (Montreal Associates)
Fort McMurray, AB
- Contract
CSA Field Engineer & QA Contract | Fort McMurray Region
Added 1 hour ago
HT
Manufacturing Engineer (Contract)
Husky Technologies
Bolton, ON
- Full-time
We have an opening for a Mechanical / Manufacturing Engineer working with our Manufacturing Engineering Team as outlined below:
Added 1 hour ago
HT
PD Software for Service
Husky Technologies
Bolton, ON
- Full-time
The Service team is currently seeking a Software engineer/designer to specialize in resolving service issues with a focus on Injection Molding Machine controls, including servo drive and…
Added 1 hour ago
BE
Intermediate Geotechnical Engineer (Numerical Modelling Specialist) - All Locations
BGC Engineering Inc.
Vancouver, BC
- Full-time
BGC is seeking an Intermediate Geotechnical Engineer with a focus on advanced numerical modelling and earthquake geotechnical engineering. While this position will focus on those two core…
Added 1 hour ago
Principal Backup Engineer
Scotiabank
Toronto, ON
The Principal Engineer partners with business line representatives and technical teams to drive improved technology solutions that support business strategy with an enterprise view. The…
Added 1 hour ago
R
Ingénieur(e) ou analyste, analyse d’opérabilité / Engineer or Analyst, Operability Analysis
RTX
Longueuil, QC
- Full-time
Added 1 hour ago
VT
Senior Software Engineer
VitalEdge Technologies
London, ON
- $115,000 CAD / year
- Full-time
The Senior Software Engineer will be responsible for delivering technical solutions that drive forward data exchange between IntelliDealer ERP and Third-Parties, including dealerships,…
Added 1 hour ago
F
Senior Product Development Manager
femtherapeutics
Montreal, QC
- Full-time
…matrix, the ISO 14971 risk file, verification protocols and test method validation, and the bench testing sections of the 510(k). It also covers running our in-house lab, working with…
Added 1 hour ago
UH
Technical Specialist, Techna (Data Engineer)
University Health Network
Toronto, ON
- Full-time
Design, build, test, and maintain REDCap projects, instruments, data dictionaries, and integrations to support clinical research and multi-site studies
Added 1 hour ago
B
QA Engineer
BluWave-ai
Ottawa, ON
- Full-time
…clean-tech products. You will design, build, and maintain automated test suites across API, performance, and mobile layers, working closely with cross-functional teams - including backend…
Added 1 hour ago
C
Optical New Product Engineering Intern
Ciena
Montreal, QC
- Full-time
New Product Introduction – Photonic Test Engineer (Co-op)
Added 1 hour ago
TI
Performance Test Engineer
Themesoft Inc.
Vancouver, BC
- Contract
Looking for test engineer with exp in functional & performance testing and automation of embedded devices. This role is part of SQA team responsible for leading the design, implementation,…
Added 2 hours ago
P
Senior DevOps Engineer
Pixieset
Vancouver, BC
- Full-time
We’re hiring a Senior DevOps Engineer to strengthen the shared platforms, infrastructure, and delivery workflows that our engineering teams rely on.

Insight Global

Site Reliability Engineer

Toronto, ON, Canada

$60 to $70 CAD / hour · Contract

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Job details

Pay: $60 to $70 CAD / hour
Job type: Contract
Apply by: Dec 2, 2026
Experience: 5+ years of experience in SRE, platform, or production operations
Posting language: English
Posted: Nov 2, 2026

Original job description

Required Skills & Experience

5+ years of experience in SRE, platform, or production operations

Resiliency and redundancy: HA and DR design, multi-region/multi-AZ patterns, RTO/RPO definition, and DR testing

Telephony failover: SIP trunk redundancy, carrier diversity, and contact center dependency failover

Networking: SIP/RTP/WebRTC, TLS, DNS, load balancing, SBCs, VPN/private connectivity

Deployment automation: Infrastructure as Code (Terraform preferred), CI/CD using Jenkins, GitHub Actions, and/or Azure DevOps

Scripting: Python or Bash

Containers: Docker and Kubernetes for supporting services and integration middleware

Configuration and secrets management: Environment promotion across dev/test/prod and secrets handling

Chaos engineering: Fault-injection experiments

Chaos testing for SaaS dependencies: Simulating integration failures

Cloud: AWS and/or Azure

Genesys Cloud CX: Architect flows, queues, routing, Edge/BYOC, Platform APIs

Genesys automation tooling: CX as Code (Terraform provider)

Certificate management: Understanding of certificate concepts, how to provision/deploy certificates, and SPNs

Akamai experience

Strong cross-team collaboration and automation mindset, with the ability to balance speed and risk during a migration

Nice to Have Skills & Experience

Genesys Cloud CX Certified Professional, Developer, or Administrator

ITIL certification

Day 2 service operations readiness, including SRM, SLM, security management, problem management, incident management, capacity management, and billing/usage validation

Job Description

Insight Global is looking for a Site Reliability Engineer (SRE) to support the reliability, resiliency, and production operations of a large enterprise contact centre environment. This individual will focus on resiliency and redundancy, telephony failover, networking, deployment automation, cloud environments, containers, configuration and secrets management, and chaos engineering.

The successful candidate will have experience supporting highly available environments, automating infrastructure and deployments, testing system resiliency and failures, and working across teams throughout a migration. Experience with Genesys Cloud CX and its underlying contact centre architecture will also be important for this role.

*Artificial intelligence tools are used to assist in screening and assessing applicants for this position.

*Pay range for this role is between $60/hr - 70/hr CAD.

*This role is an existing vacancy.

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More about this job

Responsibilities

Support the reliability, resiliency, and production operations of an enterprise contact centre environment, with a focus on telephony failover, networking, cloud infrastructure, and deployment automation. Automate and test infrastructure and deployments, conduct failure and resiliency experiments, and collaborate across teams during a migration.

Requirements

Requires 5+ years of experience in SRE, platform engineering, or production operations, with expertise in highly available environments, disaster recovery, telephony and networking, automation, containers, and cloud platforms. Experience with Genesys Cloud CX architecture and automation, certificate management, and cross-team migration work is important; Genesys certifications and ITIL certification are nice to have.

Skills

Site Reliability Engineering
Resiliency And Redundancy
High Availability And Disaster Recovery
Telephony Failover
Networking
Infrastructure As Code
CI/CD
Python
Bash
Docker
Kubernetes
Configuration And Secrets Management
Chaos Engineering
AWS
Azure
Genesys Cloud CX

Visa sponsorship

Not detected in the job text

Keywords

Site Reliability Engineering
Production Operations
Resiliency
Redundancy
High Availability
Disaster Recovery
RTO/RPO
SIP
RTP
WebRTC
TLS
DNS
Load Balancing
Session Border Controllers
Terraform
Jenkins
GitHub Actions
Azure DevOps
Python
Bash
Docker
Kubernetes
Chaos Engineering
AWS
Azure
Genesys Cloud CX
CX As Code
Akamai
ITIL
Contact Centre

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