Closed listing
System Trainer
- St. Jacobs, ON, Canada
$40 to $45 CAD / hour · Contract
This opening has closed.
The original listing is kept below for reference.
Job details
- Pay
- $40 to $45 CAD / hour
- Job type
- Contract
- Closing date
- Posting language
- English
- Posted
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Search current openingsOriginal job description
Archived listing. The details below describe a past opening.
Role: POS System Trainer
Type: 6 month contract
Location: Onsite in St. Jacobs, ON (travel across Ontario after 1 month)
Rate: $40-$45/hr
JOB DESCRIPTION
Insight Global is looking for a POS System Trainer for one of Canada's largest independent retailers. This individual will play a key role in supporting the rollout of a new Point-of-Sale (POS) system across store locations by delivering engaging training, coaching end users, and driving successful adoption. The trainer will work closely with store leadership and project stakeholders to assess training needs, facilitate both virtual and onsite training sessions, and provide hands-on support during post-go-live activities. This role requires frequent travel across Canada and flexible work hours.
REQUIRED SKILLS AND EXPERIENCE
- Retail operations experience
- Knowledge and understanding of POS systems
- Training & Development experience (creating and delivering end-user training programs)
- Willing to travel frequently across Ontario and Alberta and flexible schedule
- Strong communication and presentation skills
NICE TO HAVE SKILLS AND EXPERIENCE
- Post-go-live support experience (floor support, coaching, issue triage, hypercare/warranty support)
- Stakeholder engagement skills (working with store leaders, project teams, and end users)
We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.
Vacancy: This posting is for a currently vacant role, and the successful candidate will be hired into an existing open position.
More about this job
Responsibilities
Deliver virtual and onsite training to support the rollout of a new POS system across retail locations, and coach end users to encourage successful adoption. Assess training needs with store leaders and project stakeholders, and provide hands-on support during post-go-live activities.
Requirements
Candidates need retail operations experience, knowledge of POS systems, and experience creating and delivering end-user training programs. Strong communication and presentation skills, willingness to travel frequently across Ontario and Alberta, and schedule flexibility are required; post-go-live support and stakeholder engagement experience are preferred.
Skills
- Retail Operations
- Point-of-Sale Systems
- Training and Development
- End-User Training
- Training Program Development
- Facilitation
- Coaching
- Communication
- Presentation
- Stakeholder Engagement
- Post-Go-Live Support
- Issue Triage
- Frequent Travel
- Flexible Scheduling
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Education
- Customer Service & Support
Keywords
- Retail Operations
- Point-of-Sale System
- POS System Rollout
- End-User Training
- Training Needs Assessment
- Virtual Training
- Onsite Training
- Coaching
- User Adoption
- Store Leadership
- Stakeholder Engagement
- Post-Go-Live Support
- Floor Support
- Issue Triage
- Hypercare
- Warranty Support
- Retail
- Frequent Travel