Required Skills & Experience
Experience 10-15+ years of Program Management experience.
Extensive experience leading business transformation programs within financial services.
Banking industry experience is mandatory.
Experience supporting: Client Onboarding Client Servicing Treasury & Payment Solutions (TPS) Business Banking Capital Markets Lending Operations
Proven track record managing large, complex programs involving multiple stakeholders and workstreams.
Experience driving initiatives from strategy, planning, and governance through implementation and execution.
Skills Exceptional executive communication and presentation skills.
Strong stakeholder management and influence skills.
Ability to navigate complex organizational structures and multiple delivery teams.
Strong governance, PMO, and transformation experience.
Advanced PowerPoint skills. Strong Excel reporting and analytical skills.
Outstanding organization, planning, and coordination capabilities.
Jira
Confluence
Microsoft PowerPoint (Advanced)
Microsoft Excel (Advanced)
Nice to Have Skills & Experience
Commercial Banking / Treasury Payments project experience related to Onboarding/Servicing
Job Description
Our banking client is seeking a senior Transformation Program Manager to lead large-scale transformation initiatives across Client Onboarding and Client Servicing teams within Treasury & Payment Solutions (TPS) and Lending functions. This individual will partner with business leaders, operations teams, and cross-functional delivery pods to drive strategic transformation programs from planning through execution. The successful candidate will provide governance, structure, oversight, and executive reporting while ensuring multiple transformation initiatives are delivered effectively across the organization. This is a highly visible role that requires strong stakeholder management, executive communication, and operational transformation experience within a banking environment. Key Responsibilities Lead and manage enterprise transformation programs across Client Onboarding and Client Servicing functions. Establish program governance, delivery frameworks, and execution roadmaps. Coordinate activities across multiple business and delivery pods. Track transformation initiatives from strategy through implementation and execution. Manage dependencies, risks, issues, and cross-functional stakeholder alignment. Develop executive-level presentations, status reports, and steering committee materials. Present program updates and recommendations to senior executives and leadership teams in Canada and the U.S. Drive accountability across downstream teams to ensure successful delivery outcomes. Create and maintain program plans, milestones, KPIs, and transformation metrics. Partner with Operations, TPS, Lending, and Business Banking stakeholders to support strategic initiatives. Ensure consistency in program structure, governance, reporting, and execution methodologies.
We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.
Vacancy: This posting is for a currently vacant role, and the successful candidate will be hired into an existing open position.
70-90/hr
