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Added 4 mins ago
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Client Advisor
RBC
Centre Wellington, ON
- Part-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 4 mins ago
R
Client Advisor
RBC
Ponoka, AB
- Part-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 4 mins ago
SL
Creative Director
Sid Lee
Toronto, ON
- $135,000 to $140,000 CAD / year
…leader, they must build a trust-based relationship with both the client and the internal team and possess the insight, authority and professional leadership to confidently lead them through…
Added 4 mins ago
TG
Technology Partner, Listings
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Toronto, ON
- Full-time
…business strategy and operational excellence. Serving as a trusted advisor to executive leadership and the primary liaison to the Presidents of the listings business, the incumbent holds…
Added 4 mins ago
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Private Banking Associate
CIBC
Toronto, ON
- Full-time
Client Service – Greet customers arriving for meetings and arrange contact with appropriate individual. Effectively deal with any client issues, concerns or problems promptly or refer to…
Added 19 mins ago
Financial Advisor, Investment & Retirement Planning - College & Grace, Toronto
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Internally known as Financial Advisor, Investment and Retirement Planning (FAIR), as a Financial Planner in our retail branch network, you are a member of the branch sales team responsible…
Added 19 mins ago
IG
User Experience Researcher
Insight Global
Toronto, ON
- $55 to $65 CAD / hour
- Contract
…This may include supporting participant recruitment, managing client and advisor research panels, improving research governance and processes, and helping ensure teams have consistent…
Added 33 mins ago
RB
Client Advisor
Royal Bank of Canada
Prince Albert, SK
- Part-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 33 mins ago
RB
Director, Strategy
Royal Bank of Canada
Toronto, ON
- Full-time
Drive horizontal strategy across all CRM and Branch Platforms to ensure integrated and consistent advisor experiences
Added 33 mins ago
VC
Rehabilitation Assistant (Occupational Therapy/Physiotherapy)
Vancouver Coastal Health
Vancouver, BC
- $31.17 to $32.85 CAD / hour
- Temporary
…Health Centre. Apply today to speak to a Talent Acquisition…
Added 33 mins ago
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Everyday Banking Representative
TEKsystems
Vancouver, BC
- $24 to $25 CAD / hour
- Contract
Our client a Big 5 Bank is actively looking to hire "Everyday Banking Advisors" to join their teams in Vancouver, BC.
Added 33 mins ago
IF
New Business and Policy Service Administrator
iA Financial Group
Vancouver, BC · Edmonton, AB · Calgary, AB
- Full-time
…insurance companies. From coast-to-coast, we provide value-added services and support such as digital tools, education, marketing, and processing, to help advisors elevate and grow their…
Added 33 mins ago
IF
Distribution Support Specialist
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Calgary, AB
- Full-time
…consultants, while helping improve responsiveness and the overall advisor…
Added 48 mins ago
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Financial Advisor
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St. John's, NL
- Full-time
Works with manager and colleagues to learn and practice core competencies required to deliver client discovery, advice solutions and recommendations appropriate for evolving financial needs.
Added 48 mins ago
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Financial Advisor
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Burnaby, BC
- Full-time
Canada (excluding Quebec) - Completed Designated Financial Services Advisor (DFSA) designation, offered through the Canadian Securities Institute (i.e. Personal Financial Service Advice and…
Added 48 mins ago
R
Director, Strategy
RBC
Toronto, ON
- Full-time
Drive horizontal strategy across all CRM and Branch Platforms to ensure integrated and consistent advisor experiences
Added 48 mins ago
D
Personal Finance Advisor
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Montreal, QC · Caisse Desjardins de Lachine
- Full-time
As a personal finance advisor, you’re responsible for developing and maintaining lasting and trusting business relationships with members and clients, to ensure they’re satisfied. Your role…
Added 48 mins ago
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Wealth Management Advisor
Desjardins
Mirabel, QC · Caisse Desjardins de l'Envolée
- Full-time
As a wealth management advisor, you’re responsible for developing and maintaining lasting and trusting business relationships with members and clients, to ensure they’re satisfied. Your…
Added 48 mins ago
Director, Innovation
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Toronto, ON
…Goods and/or Quick Serve Restaurant, and potentially Financial Services, working with Tier 1 Canadian and multinational clients. The Director acts as strategic leader for the…
Added 48 mins ago
RD
Branch Operations Assistant
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Delivers customer service by responding to client inquiries, processing account maintenance requests, and supporting advisor teams with administrative documentation to maintain client…
Added 48 mins ago
SL
Creative Director
Sid Lee
Toronto, ON
- Full-time
…leader, they must build a trust-based relationship with both the client and the internal team and possess the insight, authority and professional leadership to confidently lead them through…
Added 1 hour ago
UX Designer
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Act as an advisor to clients, recommending the best design solutions;
Added 1 hour ago
Customer Care Advisor - Investments - Client Experience Centre, Ottawa - Dec 2026
Scotiabank
Ottawa, ON
As a Customer Care Advisor - Investments, you will be the voice of Scotiabank, delivering exceptional service to clients across Canada. You will support customers with investment and…
Added 1 hour ago
E
Managing Technical Consultant, Archaeologist
ERM
Toronto, ON · Ottawa, ON · Saskatoon, SK · Whitehorse, YT · Smithers, BC · Vancouver, BC · Calgary, AB
- $90,700 to $110,000 CAD / year
- Full-time
Act as a trusted advisor to clients and regulatory agencies, representing ERM with professionalism and expertise.
Added 1 hour ago
NC
Manager, Contracting and Procurement (2 positions)
NAV CANADA
Ottawa, ON
- Full-time
Proactively oversee major and complex initiatives, provide contracting expertise, build business relationships and ensure effective delivery of procurement services

Insight Global

User Experience Researcher

Toronto, ON, Canada

$55 to $65 CAD / hour · Contract

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Job details

Pay: $55 to $65 CAD / hour
Job type: Contract
Apply by: Dec 6, 2026
Experience: 5-8+ years of UX Research experience, ideally at a senior, lead, or principal level
Posting language: English
Posted: Nov 6, 2026

Original job description

Day-to-Day

Insight Global is seeking a Sr. UX Researcher for a Big 5 Banking client supporting its Global Asset Management business. This individual will operate as a senior research leader responsible for leading complex and highly strategic research initiatives that influence product, design, and broader experience strategy.

The Sr. UX Researcher will partner closely with senior stakeholders across Product, Design, and other cross-functional teams to identify research priorities, define research strategies, and determine the appropriate qualitative and quantitative methodologies for complex business and customer problems. They will independently lead research from initial problem framing and research planning through execution, synthesis, storytelling, and strategic recommendations.

In addition to hands-on research leadership, this role will have a meaningful Research Operations component. This may include supporting participant recruitment, managing client and advisor research panels, improving research governance and processes, and helping ensure teams have consistent access to the right participants and research capabilities. The ideal candidate is a highly experienced researcher who can move comfortably between strategic leadership and hands-on execution. They should be able to navigate ambiguity, influence senior stakeholders, connect research findings to broader business and product priorities, and establish credibility as a strategic research partner within a complex enterprise environment.

Required Skills & Experience

5-8+ years of UX Research experience, ideally at a senior, lead, or principal level

Experience leading complex, strategic research programs in large organizations

Strong qualitative and quantitative research skills across multiple methodologies

End-to-end research experience, from discovery and ideation through launch and optimization

Ability to translate research into strategic product and experience recommendations

Strong experience partnering with and influencing senior stakeholders

Experience with research operations, including participant recruitment, panels, or research governance Ability to work independently in complex, ambiguous environments

Nice to Have Skills & Experience

Financial services, wealth management, asset management, or investment experience

Experience researching client and/or advisor populations

Experience managing research panels or participant communities

Experience with research governance, standards, or best practices

Strong B2C research experience

Ability to combine quantitative data with qualitative insights to inform strategy CFS designation or Private Wealth experience Experience engaging in trading options (in personal finances)

Vacancy: This posting is for a currently vacant role, and the successful candidate will be hired into an existing open position.

Pay Rate: $55-65/hr

We use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.

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More about this job

Responsibilities

Lead complex, strategic UX research from problem framing and planning through execution, synthesis, storytelling, and recommendations, partnering with senior stakeholders across Product, Design, and other teams. Support research operations by improving participant recruitment, client and advisor panels, governance, and access to research capabilities.

Requirements

Requires 5–8+ years of UX research experience, strong qualitative and quantitative skills across multiple methodologies, and experience leading strategic research programs in large organizations. Candidates should be able to influence senior stakeholders, translate findings into product and experience recommendations, manage research operations, and work independently in ambiguous environments.

Skills

UX Research
Qualitative Research
Quantitative Research
Research Strategy
Research Planning
Research Operations
Participant Recruitment
Research Panel Management
Research Governance
Stakeholder Management
Product Strategy
Experience Strategy
Research Synthesis
Research Storytelling
Strategic Recommendations
Financial Services Research

Visa sponsorship

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Keywords

UX Research
User Experience
Qualitative Research
Quantitative Research
Research Strategy
Research Planning
Discovery
Ideation
Product Launch
Optimization
Research Operations
Participant Recruitment
Research Panels
Client Research
Advisor Research
Research Governance
Research Methodologies
Research Synthesis
Research Storytelling
Strategic Recommendations
Stakeholder Influence
Product Strategy
Experience Strategy
Financial Services
Wealth Management
Asset Management
Investment
B2C Research
Trading Options
Private Wealth

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