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Retail Operations Lead
PetSmart
Belleville, ON
- Full-time
PetSmart’s Process Lead (Retail Operations Lead) has shared responsibility to drive operational excellence in our stores while upholding the company’s vision, mission, values, and strategy.…
Added 2 mins ago
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Dairy/Frozen Assistant Department Manager - Full Time
Longo's
Oakville, ON
- Full-time
Minimum of 1-year experience in a dairy/frozen department with a solid understanding of product knowledge
Added 47 mins ago
TT
Oxide Operator
TTM Technologies
Toronto, ON
- Full-time
…preventative maintenance and minor repairs, and perform process and product quality checks. Will be exposed to hazardous waste while performing daily job duties. Operators will undergo…
Added 47 mins ago
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Oxide Operator
TTM Technologies
Toronto, ON
- Full-time
…preventative maintenance and minor repairs, and perform process and product quality checks. Will be exposed to hazardous waste while performing daily job duties. Operators will undergo…
Added 1 hour ago
PM
Entry Level Sales Representative
Premium Merchant Funding
Montreal, QC
- Contract
Added 1 hour ago
BC
Marketing Specialist
BIOAGRINEC CONSULTING & RECRUTEMENT
Canada
- Full-time
Coordinate marketing activities including product launches, promotional campaigns, events, and brand initiatives.
Added 1 hour ago
Sales Associate-Retail
Roots
Richmond, BC
…brand’s legacy. If you bring passion to everything you do, lead with integrity, and believe in the power of collaboration to drive growth, we’d love to have you on our…
Added 1 hour ago
SC
Test Analyst
Sustainability consulting
Canada
- Full-time
Collaborate with developers, business analysts, and product teams to clarify requirements and resolve issues.
Added 2 hours ago
TL
Manager, Commercial Expansion
Teli Labs
Vancouver, BC
- Full-time
We’re looking for a thoughtful, curious, and driven Sales Manager to lead a team of Commercial Account Executives focused on growing existing customer relationships. You’ll coach and…
Added 2 hours ago
TL
Manager, Commercial Expansion
Teli Labs
Toronto, ON
- Full-time
We’re looking for a thoughtful, curious, and driven Sales Manager to lead a team of Commercial Account Executives focused on growing existing customer relationships. You’ll coach and…
Added 2 hours ago
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Commercial HVAC Service Technician
Captiveaire - Region 114 Western PA
Montreal, QC
- Full-time
Leader in the industry for over 40 years with innovative technologies, unmatched service, competitive pricing, and rapid lead times.
Added 2 hours ago
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Technical Sales Intern- Mississauga
Captiveaire - Region 114 Western PA
Mississauga, ON
- Volunteer
NOTE: Excellent performance may lead to full-time employment opportunities in sales, field service or other engineering roles upon graduation.
Added 3 hours ago
Area Manager II, YYZ4
Amazon
Brampton, ON
…to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels…
Added 3 hours ago
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Senior Supply Chain Specialist – Planning, Procurement & Product Development
ITN Food Corporation
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…logistics, production coordination, inventory management and product development. The successful candidate will be capable of independently managing key supply chain activities, supporting…
Added 3 hours ago
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Project Manager
FISPAN
Vancouver, BC
- Full-time
…seamless banking connection for their corporate clients. Our product aims to provide instant scale and reach for banks who want to remove friction and add value by enabling their commercial…
Added 4 hours ago
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CNC Machine Operator - Precision Equipment
CyberCoders
Chatham, NB
- $30 to $32 CAD / hour
- Contract
Use precision measuring instruments to verify product quality
Added 4 hours ago
WC
(CAN) Associé, équipe de l’aire des caisses
Walmart Canada
Pointe-Claire, QC
- Contract
Promotes company sponsor programs, ie. Credit card service, product protection and charity initiatives.
Added 4 hours ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Alliston, ON
- Contract
Promotes company sponsor programs, ie. Credit card service, product protection and charity initiatives.
Added 4 hours ago
WC
(CAN) Front End Checkout Team Associate (LC)
Walmart Canada
Kingston, ON
- Full-time
Promotes company sponsor programs, ie. Credit card service, product protection and charity initiatives.
Added 4 hours ago
Account Executive, SMB Grower (French speaking)
Stripe
Toronto, ON
Own contract renewals and lead negotiations to increase and retain existing customer revenue and Stripe market share
Added 4 hours ago
GR
Facilities and Maintenance Lead
Goldbeck Recruiting
Abbotsford, BC
- Full-time
…long-standing customer base, the company has built its business around product quality, engineering expertise, responsive service, and a commitment to meeting the evolving needs of its…
Added 4 hours ago
GM
Business Operations and Product Development Lead
Global Medical Products Inc.
Burlington, ON
- Full-time
Role Description The Business Operations and Product Development Lead to support and coordinate
Added 4 hours ago
Trade Representative Ottawa
Scotiabank
Ottawa, ON
…regulations, internal policies, and procedures. Reporting to the Team Lead, Client Services and Trade Centre, as a Trade Representative, you will be responsible for the effective…
Added 5 hours ago
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Assistant Manager, Guest Experience | Rideau Centre
lululemon
Ottawa, ON
- Full-time
Lead an exceptional guest (customer) experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps…
Added 5 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Act as the finance lead for the Product Line, partnering closely with the General Manager and leadership team

Insight Global

User Experience Researcher

Toronto, ON, Canada

$55 to $65 CAD / hour · Contract

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Job details

Pay: $55 to $65 CAD / hour
Job type: Contract
Apply by: Dec 6, 2026
Experience: 5-8+ years of UX Research experience, ideally at a senior, lead, or principal level
Posting language: English
Posted: Nov 6, 2026

Original job description

Day-to-Day

Insight Global is seeking a Sr. UX Researcher for a Big 5 Banking client supporting its Global Asset Management business. This individual will operate as a senior research leader responsible for leading complex and highly strategic research initiatives that influence product, design, and broader experience strategy.

The Sr. UX Researcher will partner closely with senior stakeholders across Product, Design, and other cross-functional teams to identify research priorities, define research strategies, and determine the appropriate qualitative and quantitative methodologies for complex business and customer problems. They will independently lead research from initial problem framing and research planning through execution, synthesis, storytelling, and strategic recommendations.

In addition to hands-on research leadership, this role will have a meaningful Research Operations component. This may include supporting participant recruitment, managing client and advisor research panels, improving research governance and processes, and helping ensure teams have consistent access to the right participants and research capabilities. The ideal candidate is a highly experienced researcher who can move comfortably between strategic leadership and hands-on execution. They should be able to navigate ambiguity, influence senior stakeholders, connect research findings to broader business and product priorities, and establish credibility as a strategic research partner within a complex enterprise environment.

Required Skills & Experience

5-8+ years of UX Research experience, ideally at a senior, lead, or principal level

Experience leading complex, strategic research programs in large organizations

Strong qualitative and quantitative research skills across multiple methodologies

End-to-end research experience, from discovery and ideation through launch and optimization

Ability to translate research into strategic product and experience recommendations

Strong experience partnering with and influencing senior stakeholders

Experience with research operations, including participant recruitment, panels, or research governance Ability to work independently in complex, ambiguous environments

Nice to Have Skills & Experience

Financial services, wealth management, asset management, or investment experience

Experience researching client and/or advisor populations

Experience managing research panels or participant communities

Experience with research governance, standards, or best practices

Strong B2C research experience

Ability to combine quantitative data with qualitative insights to inform strategy CFS designation or Private Wealth experience Experience engaging in trading options (in personal finances)

Vacancy: This posting is for a currently vacant role, and the successful candidate will be hired into an existing open position.

Pay Rate: $55-65/hr

We use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.

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More about this job

Responsibilities

Lead complex, strategic UX research from problem framing and planning through execution, synthesis, storytelling, and recommendations, partnering with senior stakeholders across Product, Design, and other teams. Support research operations by improving participant recruitment, client and advisor panels, governance, and access to research capabilities.

Requirements

Requires 5–8+ years of UX research experience, strong qualitative and quantitative skills across multiple methodologies, and experience leading strategic research programs in large organizations. Candidates should be able to influence senior stakeholders, translate findings into product and experience recommendations, manage research operations, and work independently in ambiguous environments.

Skills

UX Research
Qualitative Research
Quantitative Research
Research Strategy
Research Planning
Research Operations
Participant Recruitment
Research Panel Management
Research Governance
Stakeholder Management
Product Strategy
Experience Strategy
Research Synthesis
Research Storytelling
Strategic Recommendations
Financial Services Research

Visa sponsorship

Not detected in the job text

Keywords

UX Research
User Experience
Qualitative Research
Quantitative Research
Research Strategy
Research Planning
Discovery
Ideation
Product Launch
Optimization
Research Operations
Participant Recruitment
Research Panels
Client Research
Advisor Research
Research Governance
Research Methodologies
Research Synthesis
Research Storytelling
Strategic Recommendations
Stakeholder Influence
Product Strategy
Experience Strategy
Financial Services
Wealth Management
Asset Management
Investment
B2C Research
Trading Options
Private Wealth

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