Find work in Canada.

A simpler way to find your next job.

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 5 mins ago
FC
Administrative Assistant
Federated Co-operatives Limited
Melfort, SK
- Full-time
The Team: You will work closely with Drivers and Service Technicians, and will report into the Manager, Propane Operations. This team strives to cultivate a culture of collaboration and…
Added 5 mins ago
OA
Appointment Coordinator - BMW Langley
OpenRoad Auto Group
Langley (District), BC · Langley, British Columbia
- Full-time
Take note of all customer comments and feedback and forward to the Service Manager.
Added 18 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
Demonstrated commitment to customer service and teamwork.
Added 18 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
Demonstrated commitment to customer service and teamwork.
Added 18 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Demonstrated commitment to customer service and teamwork.
Added 18 mins ago
GD
GARAGE - Seasonal Sales Associate - Queen St West
Groupe Dynamite
Toronto, ON
- Temporary
Reporting to the Store Manager, you’ll be the face of our brand. As a Seasonal Sales Associate, your focus is creating an elevated shopping experience - whether it’s styling customers in…
Added 18 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Demonstrated commitment to customer service and teamwork.
Added 19 mins ago
TA
Sales Associate - Part Time
The Aldo Group Inc / Le Groupe Aldo Inc.
Tsawwassen, BC
- Part-time
Reporting to the Store Manager, the Part-Time Sales Associate at ALDO is all about driving sales while creating a great in-store experience. You bring the energy, the style, and the…
Added 49 mins ago
PG
Linux Infrastructure Engineer
Pacer Group
Mississauga, ON
- $120,000 to $125,000 CAD / year
- Full-time
…Linux (RHEL), Veritas Cluster Server (VCS), Veritas Volume Manager (VXVM), and Ansible Automation. The ideal candidate will be responsible for Linux server administration, OS upgrades,…
Added 49 mins ago
SL
Retail Assistant Manager
Samsonite Latinoamérica
Burnaby, BC
- $22 to $26 USD / hour
- Full-time
Support an environment that Drive sales by having strong customer service skills.
Added 50 mins ago
Retail Experience Lead
Fire & Flower Inc.
Warman, SK
…supervising staff, assisting cashiers, delivering a consistently high customer service level, cash management, administrative duties, setting alarms, and keeping the front of house clean…
Added 1 hour ago
SD
Beauty Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Kingston, ON
- Full-time
Always put the Customer first and provides superior customer service
Added 1 hour ago
SD
Merchandiser, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 hour ago
W
PHARMACY ASSISTANT
Walmart
Portage la Prairie, MB
- Part-time
…team player. They are a key member in the delivery of superior customer…
Added 1 hour ago
W
Associé, équipe de l’aire des caisses
Walmart
Laval, QC
- Part-time
7.Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 1 hour ago
SC
chef de quart - Store# 68163, 325 BLVD GREBER
Starbucks Coffee Company
Gatineau, QC
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 1 hour ago
R-
Team Lead (Full time) - Deerfoot Meadows
RCL - Reitmans Canada Ltd/Ltée
Calgary, AB
- Full-time
Model a customer-first mindset by leading on the sales floor, resolving customer concerns, and ensuring every interaction reflects our service standards.
Added 1 hour ago
FN
Director of Operations, Healthcare Security - Vancouver Coastal Health
FAMU National Alumni Association
Vancouver, BC
- Full-time
…proven strong analytical and organizational skills; proven customer service skills required; sales and management training an asset; valid Class 5 British Columbia Driver's License; access…
Added 1 hour ago
S
Retail Assistant Manager
Samsonite
Burnaby, BC
- Full-time
Support an environment that Drive sales by having strong customer service skills.
Added 1 hour ago
BP
Front of House Manager
Boston Pizza
Calgary, AB
- Part-time
We are looking for a part-time manager available 2-4 shifts per week. Evenings and weekend availability are a must, with potential for day shifts. The right candidate will have the…
Added 1 hour ago
R(
Team Lead (Full time) - Deerfoot Meadows
Reitmans (Canada) Ltée/Ltd
Calgary, AB
- Full-time
Model a customer-first mindset by leading on the sales floor, resolving customer concerns, and ensuring every interaction reflects our service standards.
Added 1 hour ago
SB
Retail Assistant Manager
Samsonite Brasil
Burnaby, BC
- $22 to $26 USD / hour
- Full-time
Support an environment that Drive sales by having strong customer service skills.
Added 1 hour ago
S
Retail Assistant Manager
Samsonite
Burnaby, BC
- $22 to $26 USD / hour
- Full-time
Support an environment that Drive sales by having strong customer service skills.
Added 1 hour ago
CW
Account Representative / Account Manager / Project Manager
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
We are seeking a proactive, relationship-driven Account Representative / Account Manager to manage and grow a portfolio of commercial client accounts. This role is ideal for someone who…
Added 1 hour ago
In Store Bakery - Clerk Department Second Bakery
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Bedford, NS
Provide customers with friendly and professional service. Fulfill duties for all areas of the Bakery Department. Supervise the Bakery Department and staff in the absence of the Bakery…

Insight

Client Delivery Manager

Calgary, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 15, 2026

Original job description

Requisition Number: 106762

Client Delivery Manager

Location: This role is fully onsite in Calgary, CA.

Salary: $81,000 CAD / annualized

Insight at a Glance

14,000+ engaged teammates globally

$8.2 billion in revenue in 2025

Certified as a Great Place to work in 9 Countries in 2025

Fortune 500 Company (No. 447) in 2025

Received 25+ industry and partner awards in the past year

$1.4M+ total charitable contributions in 2024 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions.

About the role:

The Client Delivery Manager will focus on successful customer experiences and will directly interact with our customers, Service Delivery, Practice teams, and Sales to deliver the highest quality of services and customer experience.

As Client Delivery Manager, you will be focused on scaling the company’s services portfolio to meet our customers business demands. This will include responsibility for driving healthy services revenue and gross margins. Serving as the vital link between the Customer, Sales, and the Services Teams your experience and passion for excellence will be an important part of Insight Canada’s success.

Key Responsibilities:

Customer Experience

Engage regularly, often daily, with the customer to provide the best customer experience.

Bring a high sense of urgency around role & charter - understand that Customer Success is the #1 core value of Insight Canada

Maintain customer relationships and cadence at the IT leadership and C-suite levels.

Measure and evaluate customer satisfaction (CSAT) and respond to CSAT results and responses.

Build a strong understanding of the customers business, results, goals and IT alignment, competitive landscape, and industry influences.

As a customer advocate, you will represent the customers interests within the service operations teams while ensuring quality delivery for contracted services.

Prepare and present operations service metrics and KPI’s during Monthly Operations Reviews (MOR) and Quarterly Business Reviews (QBR).

Prepare and facilitate the Annual Executive Review focused on business results, industry trends, and IT innovation to provide a competitive advantage for your customer.

Work collaboratively with the Sales organization to introduce innovative IT solutions and services to help the customer achieve their business goals and objectives.

Maintain strong understanding of all our services capabilities, and vendor and partner offerings to provide the best customer experience and outcomes.

Provide program oversight for customer deployments and scale the team with subject matter experts and project management resources to deliver desired results.

Manage contract Change Requests and communicate to appropriate teams/organizations.

Act as an escalation and communication point of contact for service interruptions impacting customers business operations or workflows.

Operational Management

Work in collaboration with the service operations teams to continuously improve our service delivery experience.

Participate in problem and incident resolution and lead root cause analysis.

Responsible to manage the service contract P&L and provide regular updates to the Insight leadership teams.

Support the services teams during event escalations requiring customer communications.

Provide supportive and proactive feedback to the services teams to encourage positive behavior.

Manage the quality, consistency, accuracy, completeness, and timeliness of service delivery governance programs.

Manage and lead a large team through a growth mindset to increase TPS scores and team development and engagement

What we’re looking for:

Minimum of 10 years’ experience in the IT industry, preferably with knowledge of IT infrastructure and business applications.

Minimum of 5 years’ experience in a Service Delivery, Account Manager, or Operations Management role or similar position.

Excellent written and spoken communication skills in English.

Enthusiastic team player with openness and willingness to share ideas.

Insatiable desire to create new opportunities for our clients.

Passion for learning.

Excellent communication skills and ability to articulate complex technical solutions to various audience levels of expertise.

Strong customer facing skills and a demonstrated ability to shorten time to value for customers.

5 plus years leading and building a large team

Thrive on flexibility of day to day duties in a fast paced environment

Bilingual in English and French – will be considered an asset.

Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Join us today, your ambITious journey starts here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you!

Insight does not accept unsolicited resumes from recruiters or employment agencies. Unsolicited resumes will be treated as direct applications from the candidate, and recruiters or agencies who submit candidates for this position without a prior, written vendor agreement will not be eligible for any form of compensation, even if the candidate is hired.

Posting Notes: Calgary || Alberta (CA-AB) || Canada (CA) || Project Management || None || CA - Calgary, AB ||

Apply About employer

More about this job

Responsibilities

The Client Delivery Manager will oversee customer experiences and service delivery by acting as a primary liaison between customers, sales, and internal operations teams. They are responsible for scaling service portfolios, managing P&L, and driving customer satisfaction through regular business reviews and operational oversight.

Requirements

Candidates must have at least 10 years of experience in the IT industry, including 5 years in service delivery or operations management. A proven track record of leading large teams and strong communication skills for interacting with C-suite stakeholders are required.

Skills

Service Delivery
Account Management
Operations Management
Customer Experience
IT Infrastructure
Business Applications
Program Oversight
Project Management
P&L Management
KPI Management
Root Cause Analysis
Stakeholder Management
Strategic Planning
Team Leadership
Communication Skills

Visa sponsorship

Not detected in the job text

Keywords

IT Infrastructure
Business Applications
Service Delivery
Account Management
Operations Management
Customer Success
CSAT
KPI
MOR
QBR
P&L
Cloud
Data
AI
Cybersecurity
Intelligent Edge
Program Management
Change Management
Incident Resolution
Root Cause Analysis
Team Development
IT Leadership
Solutions Integrator
Digital Transformation
Service Governance

Report this job