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Added 1 hour ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 5 hours ago
A
Cloud Security Analyst
ATB
Calgary, AB · Edmonton, AB
- Full-time
As ATB’s next Cloud Security Analyst, you'll help protect our cloud environments by identifying security risks, strengthening controls, and working with engineering teams to resolve…
Added 5 hours ago
SM
RQ11680 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Analyst with extensive experience in Oracle PeopleSoft Human Capital Management (HCM), enterprise resource planning (ERP) systems, system analysis and…
Added 5 hours ago
SM
RQ11680 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Analyst with extensive experience in Oracle PeopleSoft Human Capital Management (HCM), enterprise resource planning (ERP) systems, system analysis and…
Added 5 hours ago
SM
RQ11681 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Analyst with strong hands-on experience in Oracle PeopleSoft Human Capital Management (HCM), system analysis and design, application upgrades, and…
Added 5 hours ago
SM
RQ11681 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Analyst with strong hands-on experience in Oracle PeopleSoft Human Capital Management (HCM), system analysis and design, application upgrades, and…
Added 5 hours ago
SM
RQ11680 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Analyst with extensive experience in Oracle PeopleSoft Human Capital Management (HCM), enterprise resource planning (ERP) systems, system analysis and…
Added 5 hours ago
SM
RQ00762 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Analyst with 5–8 years of experience in systems analysis, functional consulting, or a similar IT-focused role. The ideal candidate will have hands-on…
Added 5 hours ago
SM
RQ00762 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Analyst with 5–8 years of experience in systems analysis, functional consulting, or a similar IT-focused role. The ideal candidate will have hands-on…
Added 5 hours ago
SM
RQ00762 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Analyst with 5–8 years of experience in systems analysis, functional consulting, or a similar IT-focused role. The ideal candidate will have hands-on…
Added 5 hours ago
I
Services Technician
Insight
Toronto, ON
- Full-time
The Services Technician reports to the Services Lead. The Services Technician analyst is responsible for the troubleshooting, repair, installing of peripherals, and instrumentation devices…
Added 7 hours ago
TC
IT Service Desk Analyst
The Citco Group Limited
Toronto, ON
- Full-time
…employees in 54 office locations globally, we pioneer innovative solutions that meet our clients’ evolving needs, and deliver exceptional…
Added 7 hours ago
Customer Success Operations Analyst
Global Relay
Vancouver, BC
…industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms,…
Added 8 hours ago
S
IT Support Analyst
Specsavers
Mississauga, ON
- Full-time
Reporting to the IT Service Delivery Manager, the IT Support Analyst will be the first point of contact for all IT incidents and requests from retail stores and our Mississauga Support…
Added 8 hours ago
MT
Analyste solutions TI et prévente - IT Solutions and Presales Analyst
Mon Technicien
Laval, QC
- Full-time
Tu aimes comprendre les besoins d’affaires d’un client et les traduire en solutions technologiques concrètes ?
Added 8 hours ago
C
Business Systems Analyst Co-op (Winter 2027), Enterprise Technology & Business Management
CIBC
Toronto, ON
- Full-time
Join our CIBC Technology team as a Business Systems Analyst Co-op and have a real impact in making our clients’ ambitions a reality! This is a great opportunity to be a part of an…
Added 8 hours ago
C
Analyste principal(e) en soutien applicatif – Actions
CGI
Montreal, QC
- Full-time
Senior Application Support Analyst – Equities
Added 8 hours ago
MC
IT Contract Analyst
MatchBox Consulting Group
Calgary, AB
- Contract
MatchBox Consulting Group is seeking an IT Contract Analyst - Information Systems on behalf of our client for a fixed-term contract running from November 16, 2026.
Added 9 hours ago
B
Business Analyst, Security Education
BMO
Toronto, ON · FCP
- Full-time
…assesses the efficiency and the performance of technology (software, hardware and the wider IT system) to deliver expected business results. Identifies and analyzes malfunctions, system…
Added 9 hours ago
R
Senior Technology Acquisition Consultant
Raise
Calgary, AB
- Full-time
Vendor Prequalification: Establish fit-for-purpose sourcing vehicles to prequalify vendors across IT services, infrastructure, software, and technology-related professional services.
Added 9 hours ago
T
IT Operations Analyst I
TD
London, ON
- Full-time
Added 9 hours ago
T
IT Operations Analyst III
TD
Toronto, ON
- Full-time
A single point of contact for onsite technical support and general queries (including hardware, software, e-Messaging, mobile devices, education on TD technology processes) to TD Bank Group…
Added 9 hours ago
K
Project Manager
Kyndryl
Regina, SK
- Full-time
…its strategic objectives through the successful delivery of solutions. This role focuses on achieving organizational benefits and creating value through the work of the project…
Added 9 hours ago
FH
Analyst, Business Systems
Fraser Health
Surrey, BC
- Full-time
We are currently hiring a Full Time Business Analyst to join our Digital Patient and Provider Experience team. Based in Surrey, BC, this role offers the opportunity to support…
Added 9 hours ago
T
Manager, Business Systems Analysis, TD Securities
TD
Toronto, ON
- Full-time
…global markets, and delivering integrated transaction banking…

Insight

Services Technician

Toronto, ON, Canada

Salary: $55,000 - $60,000 · Full-time

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Job details

Pay: Salary: $55,000 - $60,000
Job type: Full-time
Experience: · 3-5 years troubleshooting related experience and/or IT customer service experience in an enterprise environment
Posting language: English
Posted: Oct 26, 2026

Original job description

Requisition Number: 106817

Services Technician

Location:

This role is fully onsite in our ON office.

Salary: $55,000 - $60,000

Insight at a Glance

· 14,000+ engaged teammates globally

· $8.2 billion in revenue in 2025

· Certified as a Great Place to work in 9 Countries in 2025

· Fortune 500 Company (No. 447) in 2025

· Received 25+ industry and partner awards in the past year

· $1.4M+ total charitable contributions in 2024 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions.

About the role

The Services Technician reports to the Services Lead. The Services Technician analyst is responsible for the troubleshooting, repair, installing of peripherals, and instrumentation devices or hardware, as well as providing technical assistance and training to system users. The Technical Analyst must demonstrate ability to enable technology solutions by working collaboratively with clients, business partners, other IT Divisions, vendors, and corporate stakeholders. Along the way, you will get to:

· Troubleshoot and triage the Enterprise or Desktop Systems in conjunction with Operations.

· Work with Citrix, Virtual Desktop, thin clients and provide advanced troubleshooting on Windows operating systems.

· Assemble, configure, and troubleshoot computers and peripherals at an advanced level

· Install operating systems and properly approved and licensed software

· Perform routine equipment maintenance and upgrades.

· Provide training on hardware and software

· Install necessary drivers for required components and tests its functionality

· Diagnose system hardware, software, and operator problems; and recommend or perform remedial actions to correct problems based on knowledge of system operation.

· Acquire and maintain current knowledge of relevant product offerings and support policies to provide technically accurate solutions to our clients

· Work with ticketing system provided, accurately and completely documenting work performed.

· Create and maintain documentation for the knowledge base

· Performs routine equipment maintenance and upgrading tasks

· Troubleshoot problems on computers, peripherals and refer more complex problems to experienced staff

· Enters commands and observes system functions to verify correct system operation.

· Performs initial triage on personal printers or supported peripherals and advise on warranty coverage requirements if applicable.

· Mentoring and training of teammates

· Participate in multi team rotations as required

· Be able to work in a group or individual setting as required.

Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.

What we’re looking for

· IT related Certificate or Diploma from a recognized post-secondary institution

· 3-5 years troubleshooting related experience and/or IT customer service experience in an enterprise environment

· Strong communication, organizational, customer service, documentation, and problem-solving skills

· Must possess A+ certification

· MCSE, MCP designation or other certifications are an asset

· ITIL certification required

· Working knowledge of PowerShell is an asset

· Working knowledge of ServiceNow required

· Must speak fluent English

· Must possess current Driver’s License

· Current Drivers Abstract

· Back check will be required

· Must be a lifelong learner engaged in ongoing upgrading and certification achievements

What you can expect
We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include:

· Freedom to work from another location - even an international destination - for up to 30 consecutive calendar days per year.

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Join us today, your ambITious journey starts here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you!

Insight does not accept unsolicited resumes from recruiters or employment agencies. Unsolicited resumes will be treated as direct applications from the candidate, and recruiters or agencies who submit candidates for this position without a prior, written vendor agreement will not be eligible for any form of compensation, even if the candidate is hired.

Posting Notes: Toronto || Ontario (CA-ON) || Canada (CA) || IT Infrastructure & Support || None || CA - Mississauga, ON ||

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More about this job

Responsibilities

The Services Technician is responsible for troubleshooting, repairing, and installing hardware and peripherals while providing technical assistance to system users. They also perform routine equipment maintenance, software installations, and document work within the ticketing system.

Requirements

Candidates must possess an IT-related certificate or diploma, A+ certification, and ITIL certification. A minimum of 3-5 years of troubleshooting or IT customer service experience in an enterprise environment is required.

Skills

Troubleshooting
Hardware installation
Windows operating systems
Citrix
Virtual desktop
Technical support
Hardware maintenance
Software installation
ServiceNow
ITIL
PowerShell
Customer service
Documentation
Mentoring
Triage

Benefits

Freedom to work from another location for up to 30 days per year

Visa sponsorship

Not detected in the job text

Keywords

Services Technician
Troubleshooting
Hardware
Peripherals
Citrix
Virtual Desktop
Windows
Operating Systems
A+ Certification
ITIL
ServiceNow
PowerShell
Technical Support
Enterprise Environment
System Maintenance
Triage
Documentation
Mentoring
Solutions Integrator
IT Infrastructure

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