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Added 16 mins ago
AH
Licensed Practical Nurse - Operating Room Technician
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Stettler, AB
- Part-time
Added 16 mins ago
AH
Licensed Practical Nurse - Operating Room Technician
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FN
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Added 4 hours ago
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Added 4 hours ago
Pharmacy Technician
Winnipeg Regional Health Authority
Winnipeg, MB
Reporting to the Pharmacy Manager and under the general supervision of a Pharmacist or other Pharmacy Technician, the incumbent is responsible for performing the following tasks:
Added 4 hours ago
Pharmacy Technician
Winnipeg Regional Health Authority
Winnipeg, MB
Reporting to the Pharmacy Manager and under the general supervision of a Pharmacist or other Pharmacy Technician, the incumbent is responsible for performing the following tasks:
Added 5 hours ago
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Albarrie Canada Limited
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Added 5 hours ago
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Winnipeg, MB
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Successful completion of a Library Technician program an asset.
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Product Development (PD) Technician - Wet, Fresh & Treats
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Added 5 hours ago
Laboratory Technician, Newborn Screening Ontario – Temporary Full-Time (1.0) (until May 2027)
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OSMT or College Technician (MLA) Certificate (Essential)
Added 6 hours ago
LE
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Maintenance Technician with Brightisle
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Based out of Rocket Lab’s site, the Electronics Technician II will play a leading role in the design and implementation of electrical support equipment for spacecraft components, including…
Added 7 hours ago
RL
Electronics Technician II
Rocket Lab
Toronto, ON
- Full-time
Based out of Rocket Lab’s site, the Electronics Technician II will play a leading role in the design and implementation of electrical support equipment for spacecraft components, including…
Added 7 hours ago
I
Services Technician
Insight
Toronto, ON
- Full-time
The Services Technician reports to the Services Lead. The Services Technician analyst is responsible for the troubleshooting, repair, installing of peripherals, and instrumentation devices…
Added 8 hours ago
M
Data Center Technician
Microsoft
Toronto, ON
- $59,700 to $95,700 CAD / year
- Full-time
As a Microsoft Data Center Technician (DCT), you will develop an understanding of standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting,…
Added 8 hours ago
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Division, Driver & Technician of the Month Programs
Added 8 hours ago
TC
Maintenance of Rolling Stock Manager
Transdev Canada
Brampton, ON
- $115,000 to $145,000 CAD / year
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Added 8 hours ago
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Automotive Technician (Light Vehicle Mechanic) - Apply For Future Opportunities
Glencore
Elkford, BC
- $131,000 to $134,000 CAD / year
- Full-time
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Insight

Services Technician

Toronto, ON, Canada

Salary: $55,000 - $60,000 · Full-time

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Job details

Pay: Salary: $55,000 - $60,000
Job type: Full-time
Experience: · 3-5 years troubleshooting related experience and/or IT customer service experience in an enterprise environment
Posting language: English
Posted: Oct 26, 2026

Original job description

Requisition Number: 106817

Services Technician

Location:

This role is fully onsite in our ON office.

Salary: $55,000 - $60,000

Insight at a Glance

· 14,000+ engaged teammates globally

· $8.2 billion in revenue in 2025

· Certified as a Great Place to work in 9 Countries in 2025

· Fortune 500 Company (No. 447) in 2025

· Received 25+ industry and partner awards in the past year

· $1.4M+ total charitable contributions in 2024 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions.

About the role

The Services Technician reports to the Services Lead. The Services Technician analyst is responsible for the troubleshooting, repair, installing of peripherals, and instrumentation devices or hardware, as well as providing technical assistance and training to system users. The Technical Analyst must demonstrate ability to enable technology solutions by working collaboratively with clients, business partners, other IT Divisions, vendors, and corporate stakeholders. Along the way, you will get to:

· Troubleshoot and triage the Enterprise or Desktop Systems in conjunction with Operations.

· Work with Citrix, Virtual Desktop, thin clients and provide advanced troubleshooting on Windows operating systems.

· Assemble, configure, and troubleshoot computers and peripherals at an advanced level

· Install operating systems and properly approved and licensed software

· Perform routine equipment maintenance and upgrades.

· Provide training on hardware and software

· Install necessary drivers for required components and tests its functionality

· Diagnose system hardware, software, and operator problems; and recommend or perform remedial actions to correct problems based on knowledge of system operation.

· Acquire and maintain current knowledge of relevant product offerings and support policies to provide technically accurate solutions to our clients

· Work with ticketing system provided, accurately and completely documenting work performed.

· Create and maintain documentation for the knowledge base

· Performs routine equipment maintenance and upgrading tasks

· Troubleshoot problems on computers, peripherals and refer more complex problems to experienced staff

· Enters commands and observes system functions to verify correct system operation.

· Performs initial triage on personal printers or supported peripherals and advise on warranty coverage requirements if applicable.

· Mentoring and training of teammates

· Participate in multi team rotations as required

· Be able to work in a group or individual setting as required.

Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.

What we’re looking for

· IT related Certificate or Diploma from a recognized post-secondary institution

· 3-5 years troubleshooting related experience and/or IT customer service experience in an enterprise environment

· Strong communication, organizational, customer service, documentation, and problem-solving skills

· Must possess A+ certification

· MCSE, MCP designation or other certifications are an asset

· ITIL certification required

· Working knowledge of PowerShell is an asset

· Working knowledge of ServiceNow required

· Must speak fluent English

· Must possess current Driver’s License

· Current Drivers Abstract

· Back check will be required

· Must be a lifelong learner engaged in ongoing upgrading and certification achievements

What you can expect
We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include:

· Freedom to work from another location - even an international destination - for up to 30 consecutive calendar days per year.

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Join us today, your ambITious journey starts here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you!

Insight does not accept unsolicited resumes from recruiters or employment agencies. Unsolicited resumes will be treated as direct applications from the candidate, and recruiters or agencies who submit candidates for this position without a prior, written vendor agreement will not be eligible for any form of compensation, even if the candidate is hired.

Posting Notes: Toronto || Ontario (CA-ON) || Canada (CA) || IT Infrastructure & Support || None || CA - Mississauga, ON ||

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More about this job

Responsibilities

The Services Technician is responsible for troubleshooting, repairing, and installing hardware and peripherals while providing technical assistance to system users. They also perform routine equipment maintenance, software installations, and document work within the ticketing system.

Requirements

Candidates must possess an IT-related certificate or diploma, A+ certification, and ITIL certification. A minimum of 3-5 years of troubleshooting or IT customer service experience in an enterprise environment is required.

Skills

Troubleshooting
Hardware installation
Windows operating systems
Citrix
Virtual desktop
Technical support
Hardware maintenance
Software installation
ServiceNow
ITIL
PowerShell
Customer service
Documentation
Mentoring
Triage

Benefits

Freedom to work from another location for up to 30 days per year

Visa sponsorship

Not detected in the job text

Keywords

Services Technician
Troubleshooting
Hardware
Peripherals
Citrix
Virtual Desktop
Windows
Operating Systems
A+ Certification
ITIL
ServiceNow
PowerShell
Technical Support
Enterprise Environment
System Maintenance
Triage
Documentation
Mentoring
Solutions Integrator
IT Infrastructure

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