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Added 6 mins ago
NB
Business Development Manager
National Bank of Canada
Kamloops, BC
- Full-time
A career as a Business Development Manager in the Equipment Financing team at National Bank means acting as a trusted financing partner for businesses operating in equipment intensive…
Added 6 mins ago
NB
Chief Advisor Regulatory Governance
National Bank of Canada
Montreal, QC
- Full-time
Support the interpretation of OSFI prudential guidelines and regulatory expectations, helping business and risk partners translate requirements into practical governance practices and…
Added 22 mins ago
Solutions Engineering Lead, International Upmarket Customers
Toast
Toronto, ON
Sell outcomes, not features. Partner with sales to build the business case. Translate technical fit into the outcomes the economic buyer cares about, such as labor, speed of service and…
Added 22 mins ago
Senior Solutions Engineer
Toast
Toronto, ON
Sell outcomes, not features. Partner with sales to build the business case. Translate technical fit into the outcomes the economic buyer cares about, such as labor, speed of service and…
Added 37 mins ago
AH
Senior Operating Officer, Northeast Corridor and Site Lead
Alberta Health Services
Fort McMurray, AB
- Full-time
…delivering high-quality acute care services to more than 4.5 million people living in Alberta and residents of other provinces and territories. We are a nation-leading hospital-based…
Added 37 mins ago
T
Test Engineer – MDM & Data Quality
Teqfocus
Toronto, ON
- Full-time
As a Salesforce Summit Partner, we work in Healthcare, Life Sciences, Financial Services, Insurance, and Hi-Tech - industries where getting AI right matters and the tolerance for failure is…
Added 2 hours ago
'
Sr. Financial Analyst, Global Finance Operations
''
Toronto, ON
- Full-time
…experiences - together. With a customer-first mindset, we make doing business with McCain…
Added 2 hours ago
'
Finance Manager, Plant Operations
''
Portage la Prairie, MB
- Full-time
…to support three key manufacturing facilities. As a trusted business partner, the Operations Finance Manager plays an important role in helping the organization achieve productivity,…
Added 2 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Lillooet, BC
- Full-time
…services. The centre will provide safe spaces for First Nations people and their families seeking high-quality primary care services. It is expected that the centre will initially operate…
Added 2 hours ago
RFP Manager, Government (18-month Contract)
Geotab
Burnaby, BC · Oakville, ON
…showcase Geotab's value proposition for both direct and indirect business. You will also need to coordinate and project manage Geotab resources on large-scale partner opportunities,…
Added 3 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Williams Lake, BC
- Full-time
…primary health care for unattached First Nations and Indigenous people and their families. The Centre serves the needs of the First Nation and Indigenous communities in the Williams Lake…
Added 3 hours ago
DB
Consultant Pathologist - Sikar
Dr. B. Lal Clinical Laboratory
Burlington, ON
- Full-time
Resolve escalated clinician or B2B partner queries related to report delay, interpretation, or values.
Added 4 hours ago
C
Store Cleaner
Coach
Richmond, BC
- Part-time
…committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and…
Added 4 hours ago
WI
HSE Site Representative
WSP in Canada
BC · British Columbia, Canada
- Full-time
With us, you can. You want Purpose. Growth. Opportunity. People who get it.
Added 4 hours ago
WI
HSE Site Representative
WSP in Canada
ON · Ontario, Canada
- Full-time
With us, you can. You want Purpose. Growth. Opportunity. People who get it.
Added 4 hours ago
WI
HSE Site Representative
WSP in Canada
Quebec, QC
- Full-time
With us, you can. You want Purpose. Growth. Opportunity. People who get it.
Added 4 hours ago
WI
HSE Site Representative
WSP in Canada
Quebec, QC
- Full-time
With us, you can. You want Purpose. Growth. Opportunity. People who get it.
Added 4 hours ago
WI
HSE Site Representative
WSP in Canada
BC · British Columbia, Canada
- Full-time
With us, you can. You want Purpose. Growth. Opportunity. People who get it.
Added 4 hours ago
WI
HSE Site Representative
WSP in Canada
Calgary, AB
- Full-time
With us, you can. You want Purpose. Growth. Opportunity. People who get it.
Added 4 hours ago
WI
HSE Site Representative
WSP in Canada
Vancouver, BC
- Full-time
With us, you can. You want Purpose. Growth. Opportunity. People who get it.
Added 4 hours ago
WI
HSE Site Representative
WSP in Canada
Vancouver, BC
- Full-time
With us, you can. You want Purpose. Growth. Opportunity. People who get it.
Added 4 hours ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
As a strategic partner to clinical, operational, and executive leaders, the Manager delivers financial and operational insights that support organizational performance, resource…
Added 4 hours ago
MC
Senior Marketing Manager
MMC Corporate
Toronto, ON
- Other
Lead the marketing strategy for Marsh Canada, aligned to business priorities across People and Investments as well as Risk.
Added 4 hours ago
M
Director, People & Culture
Microserve
AB · Alberta, Canada
- Full-time
Partner with Operations and business leaders to contribute People & Culture insights, employee-focused initiatives, and participation metrics that support ESG objectives.
Added 4 hours ago
RS
Operations Management Trainee
Ryder System, Inc.
Hamilton, ON
- Full-time
Partner with Sales staff on customer calls for new business and increased customer satisfaction.

Insight

Services Technician

Toronto, ON, Canada

Salary: $55,000 - $60,000 · Full-time

Apply About employer

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Job details

Pay: Salary: $55,000 - $60,000
Job type: Full-time
Experience: · 3-5 years troubleshooting related experience and/or IT customer service experience in an enterprise environment
Posting language: English
Posted: Oct 26, 2026

Original job description

Requisition Number: 106817

Services Technician

Location:

This role is fully onsite in our ON office.

Salary: $55,000 - $60,000

Insight at a Glance

· 14,000+ engaged teammates globally

· $8.2 billion in revenue in 2025

· Certified as a Great Place to work in 9 Countries in 2025

· Fortune 500 Company (No. 447) in 2025

· Received 25+ industry and partner awards in the past year

· $1.4M+ total charitable contributions in 2024 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions.

About the role

The Services Technician reports to the Services Lead. The Services Technician analyst is responsible for the troubleshooting, repair, installing of peripherals, and instrumentation devices or hardware, as well as providing technical assistance and training to system users. The Technical Analyst must demonstrate ability to enable technology solutions by working collaboratively with clients, business partners, other IT Divisions, vendors, and corporate stakeholders. Along the way, you will get to:

· Troubleshoot and triage the Enterprise or Desktop Systems in conjunction with Operations.

· Work with Citrix, Virtual Desktop, thin clients and provide advanced troubleshooting on Windows operating systems.

· Assemble, configure, and troubleshoot computers and peripherals at an advanced level

· Install operating systems and properly approved and licensed software

· Perform routine equipment maintenance and upgrades.

· Provide training on hardware and software

· Install necessary drivers for required components and tests its functionality

· Diagnose system hardware, software, and operator problems; and recommend or perform remedial actions to correct problems based on knowledge of system operation.

· Acquire and maintain current knowledge of relevant product offerings and support policies to provide technically accurate solutions to our clients

· Work with ticketing system provided, accurately and completely documenting work performed.

· Create and maintain documentation for the knowledge base

· Performs routine equipment maintenance and upgrading tasks

· Troubleshoot problems on computers, peripherals and refer more complex problems to experienced staff

· Enters commands and observes system functions to verify correct system operation.

· Performs initial triage on personal printers or supported peripherals and advise on warranty coverage requirements if applicable.

· Mentoring and training of teammates

· Participate in multi team rotations as required

· Be able to work in a group or individual setting as required.

Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.

What we’re looking for

· IT related Certificate or Diploma from a recognized post-secondary institution

· 3-5 years troubleshooting related experience and/or IT customer service experience in an enterprise environment

· Strong communication, organizational, customer service, documentation, and problem-solving skills

· Must possess A+ certification

· MCSE, MCP designation or other certifications are an asset

· ITIL certification required

· Working knowledge of PowerShell is an asset

· Working knowledge of ServiceNow required

· Must speak fluent English

· Must possess current Driver’s License

· Current Drivers Abstract

· Back check will be required

· Must be a lifelong learner engaged in ongoing upgrading and certification achievements

What you can expect
We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include:

· Freedom to work from another location - even an international destination - for up to 30 consecutive calendar days per year.

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Join us today, your ambITious journey starts here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you!

Insight does not accept unsolicited resumes from recruiters or employment agencies. Unsolicited resumes will be treated as direct applications from the candidate, and recruiters or agencies who submit candidates for this position without a prior, written vendor agreement will not be eligible for any form of compensation, even if the candidate is hired.

Posting Notes: Toronto || Ontario (CA-ON) || Canada (CA) || IT Infrastructure & Support || None || CA - Mississauga, ON ||

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More about this job

Responsibilities

The Services Technician is responsible for troubleshooting, repairing, and installing hardware and peripherals while providing technical assistance to system users. They also perform routine equipment maintenance, software installations, and document work within the ticketing system.

Requirements

Candidates must possess an IT-related certificate or diploma, A+ certification, and ITIL certification. A minimum of 3-5 years of troubleshooting or IT customer service experience in an enterprise environment is required.

Skills

Troubleshooting
Hardware installation
Windows operating systems
Citrix
Virtual desktop
Technical support
Hardware maintenance
Software installation
ServiceNow
ITIL
PowerShell
Customer service
Documentation
Mentoring
Triage

Benefits

Freedom to work from another location for up to 30 days per year

Visa sponsorship

Not detected in the job text

Keywords

Services Technician
Troubleshooting
Hardware
Peripherals
Citrix
Virtual Desktop
Windows
Operating Systems
A+ Certification
ITIL
ServiceNow
PowerShell
Technical Support
Enterprise Environment
System Maintenance
Triage
Documentation
Mentoring
Solutions Integrator
IT Infrastructure

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