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Added 49 mins ago
AI
Class 1 Driver
American Iron & Metal (AIM)
Moncton, NB
- Full-time
…include metal recycling, decommissioning and demolition, auto-parts sales and recycling, manufacturing of solder assemblies, construction waste recycling, and production of customized…
Added 49 mins ago
AI
Site Supervisor
American Iron & Metal (AIM)
Kitchener, ON
- Full-time
…include metal recycling, decommissioning and demolition, auto-parts sales and recycling, manufacturing of solder assemblies, construction waste recycling, and production of customized…
Added 49 mins ago
AI
Analyst, Accounts Payable
American Iron & Metal (AIM)
Montreal, QC
- Full-time
…include metal recycling, decommissioning and demolition, auto-parts sales and recycling, manufacturing of solder assemblies, construction waste recycling, and production of customized…
Added 49 mins ago
C
Maintenance Supervisor
Corbec
ON · Hannon, ON
- Full-time
We are currently seeking a Maintenance Supervisor to join our dynamic Hamilton team and contribute to our continued growth.
Added 2 hours ago
NH
Clinical Supervisor (Temporary, Full-Time)
Northumberland Hills Hospital
Cobourg, ON
- Full-time
Reference # 01187 Posted Thursday, October 22nd, 2026 at 9:28am Scope Public Applications Accepted Position Clinical Supervisor Department Administration Vacancy Yes Term Full Time,…
Added 13 hours ago
DA
HVAC Repair Technician - Dallas Air Solutions
Dallas Air Solutions, LLC
Montreal, QC · Urban agglomeration of Montreal, QC
- Full-time
Coordinates with supervisor and other trades (e.g. inspectors, suppliers, contractors, district personnel, consultants, etc.) for the purpose of completing projects and work orders.
Added 18 hours ago
LA
Maintenance Coordinator
Longboard Architectural Products
Abbotsford, BC
- Full-time
Track PM completion and help identify gaps in preventive maintenance, tools, equipment, spare parts, and resources, working with the Maintenance Supervisor to close them.
Added 23 hours ago
CG
TRAILER TECHNICIAN- COTEAU-DU-LAC | C.A.T. INC
C.A.T. Global Inc.
Coteau-du-Lac, QC
- Full-time
Under the supervision of the Shop Supervisor, the candidate will be responsible for inspecting, repairing, and determining the nature of defects and malfunctions on trailers. The Technician…
Added 1 day ago
Primary Care Paramedic - Experienced Medic Posting
Grey County
ON
Added 1 day ago
N
CNC Department Leader
NPAworldwide
Princeton, ON
- Full-time
This CNC Department Supervisor will oversee daily machining activities, review production schedules, establish priorities, allocate labour and equipment effectively, and ensure proper…
Added 1 day ago
B
Building Operator Tech 3
BGIS
Borden, ON
- Full-time
Reporting to the manager/supervisor, the Building Operator is responsible for performing maintenance, routine and on-demand services. The incumbent will also be required to perform other…
Added 1 day ago
TS
Operations Supervisor
The Seaboard Transport Group
Corner Brook, NL
- Full-time
Position Overview: The Operations Supervisor plays a key role in ensuring the efficient and safe coordination of driver operations. This position is responsible for maintaining a strong…
Added 1 day ago
TS
Operations Supervisor
The Seaboard Transport Group
St. John's, NL
- Full-time
Position Overview: The Operations Supervisor plays a key role in ensuring the efficient and safe coordination of driver operations. This position is responsible for maintaining a strong…
Added 1 day ago
MI
Millwright - Afternoon Shift
Martinrea International
Mississauga, ON
- Full-time
…Perform full diagnostics on equipment and advise Maintenance Supervisor and/or Purchasing Manager of parts required to perform necessary Mechanical and electrical troubleshooting and…
Added 1 day ago
PH
Housekeeping Aide, New St Paul's Hospital
Providence Healthcare
Vancouver, BC
- Other
Under the direction of the Supervisor, Housekeeping – the Housekeeping Aide performs a variety of light and heavy cleaning duties to maintain a safe, clean, and welcoming environment for…
Added 1 day ago
PM
truck mechanic
Pavage Montreal
Montreal, QC
- Full-time
Adjust, repair or replace parts and components of commercial transport truck systems
Added 1 day ago
SH
Custodian
Sojourn House
Toronto, ON
- Contract
Sojourn House provides Emergency Shelter and Transitional Housing services to newly arrived refugees coming from all parts of the world.
Added 1 day ago
General Labourer
Regional Municipality of Wood Buffalo
Fort McMurray, AB
…The incumbent receives verbal and written instructions from a supervisor or lead designate, and work is monitored or checked in progress and upon completion to ensure that instructions are…
Added 1 day ago
KE
CNC Department Leader
Kitchener Executive Consultants Inc
Paris, ON
- Full-time
This CNC Department Supervisor will oversee daily machining activities, review production schedules, establish priorities, allocate labour and equipment effectively, and ensure proper…
Added 1 day ago
C
Data Entry Operator (New Account Opening) - Bank/Finance
Collabera
Mississauga, ON
- $19 to $20 CAD / hour
- Contract
The team currently consists of 21 employees, including 3 managers (supervisor, manager, and senior manager). The contract employee will report to the supervisor.
Added 1 day ago
LC
Dismantling teardown
LKQ Corporation
Ottawa, ON
- Full-time
Learn and complete the system of dismantling, tagging and storing of all parts.
Added 1 day ago
WI
Manufacturing Operator - Second Shift
Woodward, Inc.
Peterborough, ON
- Full-time
…Department in the following functional areas as assigned by the Supervisor: Assembly, Quality Control, Soldering, Wiring, Surface Mount Technology, Repair & Overhaul. This position will be…
Added 1 day ago
P
Journeyman Welder - SWGR (Nights)
Powell
Acheson, AB
- Full-time
Based out of the Electrical Division Edmonton (EDE) location, the Journeyman Welder will report to the Manufacturing Supervisor of the Fabrication department. The Journeyman Welder will use…
Added 1 day ago
AA
Warehouse Officer – Fixed-Term Contract, Fly In Fly Out – Gahcho Kué Mine, Northwest Territories
Anglo American / De Beers Group
NT · Gahcho Kué Mine, Northwest Territories
- Contract
…Fixed-Term Contract to June 2027. Reporting to the Warehouse Supervisor, this position is responsible for the safe and effective receipt, storage, retrieval and issuing of goods and…
Added 1 day ago
P
Production Worker - Steel Fabrication (Days)
Powell
Acheson, AB
- Full-time
…Production Worker - Steel Fab will report to the Manufacturing Supervisor of the Fabrication department. Under the direction and guidance of the Fab Machine Operator the Production Worker -…

Insomnia Cookies

Shift Leader

Hamilton, ON, Canada

Internship

Apply About employer

Applications open in a new tab.

Job details

Job type: Internship
Apply by: Mar 24, 2027
Posting language: English
Posted: Sep 25, 2026

Original job description

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 350 stores globally, an experiential, “sweet-easy” flagship concept, and large scale operations and delivery capabilities ... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!

Insomnia Cookies started as a big dream in a tiny university dorm room in the US city of Philadelphia, amongst a group of friends, up late, craving something sweet and delicious. With very limited takeout options available (this was back in 2003!), our founder, Seth, took matter into his own hands. Fast forward 20 years and so... many... cookies later, Insomnia Cookies has become a cult brand known for its rabid following of cookie lovers who crave warm, delicious delivery all day and late into the night. We’re now very excited to bring our late-night favourite to Ontario and we are actively interviewing candidates for the SHIFT LEAD role at our newly opening Hamilton, ON location We’re not just a cookie company – we’re a community of Insomniacs. We know our cookies are the most delicious around, but it’s our team members that make Insomnia Cookies an amazing place to be. Have a hunger to succeed? A passion for the sweeter things in life? Got big dreams and a ceaseless imagination? Then we want to get to know YOU! Check out some of our content vids to learn more! Who We Are! Insomnia Cookies Timeline Core Values SOME OUR SWEET SHIFT LEADER PERKS:

Flexible part-time work schedules
Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)
Paid vacation and sick time off
Interactive training & mentorship
Pet insurance for your furry loved ones
Job stability with a rapidly growing and reputable company
Achievable growth/promotion opportunities
You get to work in a fun, exciting team environment
Employee discount and FREE cookies with every shift! WHAT WILL I DO AS A SHIFT LEADER?
Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries
Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members
Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team
Support and work alongside the Cookie Crew
Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices
Manage cash handling and deposits DESIRED SKILLS/EXPERIENCE:
At least 1 year of working experience in a customer service focused role
Point of Sale systems experience
Outstanding communication, time management, and people skills
Outgoing/friendly/patient demeanor
Detail focused and results-oriented
Ability to lead-by-example and motivate others
Ability to lift up to 40 lbs
Legally eligible to work in Canada
Must be 18 years or older to be employed

At Insomnia Cookies, our Shift Leaders are the leaders in action. As the person leading the shift, you'll work side-by-side with your Cookie Crew to deliver warm, delicious cookies and an exceptional guest experience. From baking and packing orders to coaching teammates and keeping the bakery running smoothly, you'll lead by example every shift.

If you enjoy fast-paced environments, love working with people, and aren't afraid to roll up your sleeves, this is the role for you.

WHAT YOU'LL DO:
As the leader on duty, you will:

Lead bakery operations during your shift, ensuring an exceptional guest experience from start to finish
Bake, package, and prepare orders while providing exceptional guest service
Coach and motivate Cookie Crew members, providing direction, feedback, and support throughout the shift
Prioritize and delegate tasks to keep operations running efficiently and meet guest demand
Help maintain our standards for product quality, food safety, cleanliness, and speed of service
Handle cash management, register accountability, and deposits
Communicate important updates and partner with store leadership to keep the bakery operating at its best
Jump in wherever needed to help your team succeed

Qualifications

1+ year of experience in retail, restaurant, hospitality, or another customer-focused environment
Strong communication, organization, and problem-solving skills
Ability to thrive in a fast-paced, team-oriented environment
Positive attitude with a passion for delivering exceptional guest experiences
Must be 18 years of age or older
Ability to obtain any required food safety certifications applicable to the location
Ability to perform the essential functions of the position with or without reasonable accommodation

Physical Requirements
This position regularly requires the ability to:

Stand and walk for extended periods of time (up to 8 hours per shift)
Frequently reach, bend, stoop, twist, kneel, and lift
Lift, carry, push, and pull up to 30 pounds regularly
Occasionally lift up to 50 pounds with assistance
Use hands and fingers to handle bakery equipment, food products, and a point-of-sale system
Work in environments with varying temperatures, including around ovens, freezers, and refrigeration units
Safely operate kitchen equipment in accordance with company procedures
Read order screens, recipes, and safety information
Communicate effectively with guests and team members in a fast-paced environment

Work Environment
This position works in a fast-paced bakery environment that includes frequent interaction with guests, exposure to heat from ovens, refrigerated storage areas, cleaning chemicals, and moderate noise levels. Evening, late-night, weekend, and holiday shifts are a regular part of the business.

Schedule Expectations
Our bakeries are busiest during evenings, late nights, weekends, and holidays. Team Members should have availability during these peak business hours. Scheduling needs vary by location.

Equal Employment Opportunity
Insomnia Cookies is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where everyone feels welcome. We consider all qualified applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable federal, state, or local law.

Reasonable Accommodation
If you require a reasonable accommodation during any part of the application or hiring process, please let us know. We are committed to providing reasonable accommodations to qualified individuals with disabilities.

Additional Information
Employment with Insomnia Cookies is contingent upon successful completion of any background checks, employment verification, and other pre-employment requirements applicable to the position and permitted by law.

Ready to Join?
Whether this is your first job or your next step, we're looking for people who bring great energy, take pride in their work, and love making someone's day a little sweeter.

When you join Insomnia Cookies, you'll enjoy:

Competitive hourly pay
Early Wage Access (get paid the next day!)
Flexible scheduling
Employee discount (free cookies!)

This is more than a shift supervisor role - it's your opportunity to develop your leadership skills, make an impact every day, and grow your career with one of the fastest-growing bakery brands in the country. Many of our Assistant Managers and Store Managers began their journey as Shift Leaders.

If you're ready to lead a great team, delight guests, and help create warm moments one cookie at a time, we'd love to have you join the Insomnia Cookies family.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply About employer

More about this job

Responsibilities

Lead bakery operations during the shift, including baking, packaging orders, serving guests, delegating tasks, and coaching team members. Maintain product quality, food safety, cleanliness, service speed, cash accountability, and communication with store leadership.

Requirements

Applicants need at least one year of experience in a customer-focused role and strong communication, organization, and problem-solving skills. Candidates must be at least 18, able to work in a fast-paced team environment, meet the role’s physical requirements, and obtain any required local food safety certifications.

Skills

Customer Service
Shift Leadership
Team Coaching
Task Delegation
Bakery Operations
Baking
Cash Handling
Point-of-Sale Systems
Food Safety
Communication
Time Management
Organization
Problem-Solving
Inventory and Order Preparation
Cleaning and Sanitation
Team Motivation

Benefits

Flexible Scheduling
Pay-on-Demand
Paid Vacation
Paid Sick Time
Interactive Training
Mentorship
Pet Insurance
Job Stability
Growth and Promotion Opportunities
Employee Discount
Free Cookies During Shifts
Early Wage Access

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Shift Leadership
Bakery Operations
Baking
Order Packaging
Point-of-Sale Systems
Cash Management
Register Accountability
Cash Deposits
Food Safety
Food Handling
Product Quality
Cleanliness
Speed of Service
Team Coaching
Task Delegation
Guest Experience
Kitchen Equipment
Food Safety Certification
Evening Shifts
Late-Night Shifts
Weekend Shifts
Holiday Shifts

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