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Added 29 mins ago
Retail Key Holder-BRANDON SHOPPERS MALL
Bath & Body Works
Brandon, MB
$19.4 USD / hour
Part-time
…your next chapter, we invest in your growth so you can learn, lead and help create feel good moments every…
Added 1 hour ago
Brick Supervisor, Operations
Leons Furniture Limited
Fort St. John, BC
Full-time
rewarding experience in one of our fabulous retail locations!
Added 1 hour ago
Mac Cosmetics Assistant Store Manager
Estée Lauder Companies
Richmond, BC
Full-time
Proven retail experience preferably within cosmetics
Added 2 hours ago
Bakery Department Manager - Full Time
Longo's
Toronto, ON
Full-time
Lead, coach and train Team Members to maintain the highest level of productivity and engagement
Added 2 hours ago
ASSISTANT MANAGER - CALL IT SPRING - MAYFAIR
The Aldo Group Inc / Le Groupe Aldo Inc.
Victoria, BC
As Assistant Store Manager, you’re the Store Manager’s right hand and a key player in creating an amazing store experience. You lead by example, inspire your team to hit sales goals, and…
Added 2 hours ago
Seasonal Store Manager
Hickory Farms
Toronto, ON
$19.95 CAD / hour
Temporary
…country during the holiday season. You and all the members of our retail operations are the forefront of a very important Hickory Farms team, TEAM PREMIUM. The foundation of our success is…
Added 2 hours ago
Seasonal Store Manager
Hickory Farms
Scarborough Bluffs Park, ON
$19.95 CAD / hour
Temporary
…country during the holiday season. You and all the members of our retail operations are the forefront of a very important Hickory Farms team, TEAM PREMIUM. The foundation of our success is…
Added 2 hours ago
Seasonal Store Manager
Hickory Farms
Oshawa, ON
$19.95 CAD / hour
Temporary
…country during the holiday season. You and all the members of our retail operations are the forefront of a very important Hickory Farms team, TEAM PREMIUM. The foundation of our success is…
Added 2 hours ago
Seasonal Store Manager
Hickory Farms
Newmarket, ON
$19.95 CAD / hour
Temporary
…country during the holiday season. You and all the members of our retail operations are the forefront of a very important Hickory Farms team, TEAM PREMIUM. The foundation of our success is…
Added 2 hours ago
Seasonal Store Manager
Hickory Farms
North Bay, ON
$19.95 CAD / hour
Temporary
…country during the holiday season. You and all the members of our retail operations are the forefront of a very important Hickory Farms team, TEAM PREMIUM. The foundation of our success is…
Added 2 hours ago
Seasonal Store Manager
Hickory Farms
Hamilton, ON
$19.95 CAD / hour
Temporary
…country during the holiday season. You and all the members of our retail operations are the forefront of a very important Hickory Farms team, TEAM PREMIUM. The foundation of our success is…
Added 2 hours ago
Seasonal Store Manager
Hickory Farms
Sault Ste. Marie, ON
$19.95 CAD / hour
Temporary
…country during the holiday season. You and all the members of our retail operations are the forefront of a very important Hickory Farms team, TEAM PREMIUM. The foundation of our success is…
Added 2 hours ago
Seasonal Store Manager
Hickory Farms
Stratford, ON
$19.95 CAD / hour
Temporary
…country during the holiday season. You and all the members of our retail operations are the forefront of a very important Hickory Farms team, TEAM PREMIUM. The foundation of our success is…
Added 2 hours ago
Warehouse Associate
ECLAIRAGE DALS INC
Blainville, QC
Up to $20 CAD / hour
Full-time
…and builders. We strive for excellent service, best-in market lead times, environmental innovation and product…
Added 3 hours ago
National Account Manager
Cogent Communications
Toronto, ON · Greater Toronto Area, Canada
Full-time
Specific offers within the listed pay ranges are determined by a variety of factors such as experience, education, skills, certifications and business needs.
Added 3 hours ago
Global Account Manager
Cogent Communications
Toronto, ON · North York, ON
Full-time
Specific offers within the listed pay ranges are determined by a variety of factors such as experience, education, skills, certifications and business needs.
Added 3 hours ago
ASSISTANT MANAGER HOURLY
Northern Reflections Ltd
Winnipeg, MB
2–3 years of retail experience, with at least 1 year in a leadership or
Added 3 hours ago
ASSISTANT MANAGER
Northern Reflections Ltd
Brampton, ON
Full-time
years of retail management or supervisory experience, preferably in a specialty
Added 3 hours ago
ASSISTANT MANAGER
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Toronto, ON
Full-time
years of retail management or supervisory experience, preferably in a specialty
Added 3 hours ago
Inventory Supervisor
Retail Services WIS Corporation
Peterborough, ON
Part-time
Supervise and lead a team of Inventory Associates.
Added 3 hours ago
Part Time Floor Leader - Lush Champlain
Lush Handmade Cosmetics
Dieppe, NB
Part-time
Customer Experience: Lead by example in delivering a world-class customer experience on the shop floor, including product demonstrations. Observe and listen to consultations, collaborate…
Added 3 hours ago
Retail Store Coordinator Full time Winners- Laurentian Valley
TJX Canada – Winners, Marshalls, HomeSense
Pembroke, ON
Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 4 hours ago
Sales representative inside & outside
Floorence Tile & Slab
Toronto, ON
Full-time
…professionals, contractors, and homeowners to ensure a seamless customer experience. The position also requires maintaining product knowledge, participating in showroom events, and using…
Added 4 hours ago
Part Time Floor Leader - Lush Champlain
Lush Fresh Handmade Cosmetics North America
Dieppe, NB
Part-time
Customer Experience: Lead by example in delivering a world-class customer experience on the shop floor, including product demonstrations. Observe and listen to consultations, collaborate…
Added 5 hours ago
Team Lead (Holt Renfrew Bloor)
Moncler
Toronto, ON
Full-time
As a Team Lead, you will be an ambassador of the Brand. You will assist the Store Manager and Client Advisor Manager (CAM) in coaching and developing the team, building Client…

Insomnia Cookies

Shift Leader

Hamilton, ON, Canada

Pay: $19 - $19 an hour
Job type: Part-time
Experience: 1+ year of experience in retail, restaurant, hospitality, or another customer-focused environment
Posting language: English
Posted: Sep 25, 2026

Apply About employer

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Original job description

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 350 stores globally, an experiential, “sweet-easy” flagship concept, and large scale operations and delivery capabilities ... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!

At Insomnia Cookies, our Shift Leaders are the leaders in action. As the person leading the shift, you'll work side-by-side with your Cookie Crew to deliver warm, delicious cookies and an exceptional guest experience. From baking and packing orders to coaching teammates and keeping the bakery running smoothly, you'll lead by example every shift.

If you enjoy fast-paced environments, love working with people, and aren't afraid to roll up your sleeves, this is the role for you.

WHAT YOU'LL DO:

As the leader on duty, you will:

Lead bakery operations during your shift, ensuring an exceptional guest experience from start to finish.
Bake, package, and prepare orders while providing exceptional guest service.
Coach and motivate Cookie Crew members, providing direction, feedback, and support throughout the shift.
Prioritize and delegate tasks to keep operations running efficiently and meet guest demand.
Help maintain our standards for product quality, food safety, cleanliness, and speed of service.
Handle cash management, register accountability, and deposits.
Communicate important updates and partner with store leadership to keep the bakery operating at its best.
Jump in wherever needed to help your team succeed.

QUALIFICATIONS

1+ year of experience in retail, restaurant, hospitality, or another customer-focused environment
Strong communication, organization, and problem-solving skills
Ability to thrive in a fast-paced, team-oriented environment
Positive attitude with a passion for delivering exceptional guest experiences
Must be 18 years of age or older
Ability to obtain any required food safety certifications applicable to the location
Ability to perform the essential functions of the position with or without reasonable accommodation.

Physical Requirements

This position regularly requires the ability to:

Stand and walk for extended periods of time (up to 8 hours per shift).
Frequently reach, bend, stoop, twist, kneel, and lift.
Lift, carry, push, and pull up to 30 pounds regularly.
Occasionally lift up to 50 pounds with assistance.
Use hands and fingers to handle bakery equipment, food products, and a point-of-sale system.
Work in environments with varying temperatures, including around ovens, freezers, and refrigeration units.
Safely operate kitchen equipment in accordance with company procedures.
Read order screens, recipes, and safety information.
Communicate effectively with guests and team members in a fast-paced environment.

Work Environment

This position works in a fast-paced bakery environment that includes frequent interaction with guests, exposure to heat from ovens, refrigerated storage areas, cleaning chemicals, and moderate noise levels. Evening, late-night, weekend, and holiday shifts are a regular part of the business.

Schedule Expectations

Our bakeries are busiest during evenings, late nights, weekends, and holidays. Team Members should have availability during these peak business hours. Scheduling needs vary by location.

$19 - $19 an hour

Equal Employment Opportunity

Insomnia Cookies is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where everyone feels welcome. We consider all qualified applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable federal, state, or local law.

Reasonable Accommodation

If you require a reasonable accommodation during any part of the application or hiring process, please let us know. We are committed to providing reasonable accommodations to qualified individuals with disabilities.

Additional Information

Employment with Insomnia Cookies is contingent upon successful completion of any background checks, employment verification, and other pre-employment requirements applicable to the position and permitted by law.

Ready to Join?

Whether this is your first job or your next step, we're looking for people who bring great energy, take pride in their work, and love making someone's day a little sweeter.

When you join Insomnia Cookies, you'll enjoy:

Competitive hourly pay
Early Wage Access (get paid the next day!)
Flexible scheduling
Employee discount (free cookies!)

This is more than a shift supervisor role - it's your opportunity to develop your leadership skills, make an impact every day, and grow your career with one of the fastest-growing bakery brands in the country. Many of our Assistant Managers and Store Managers began their journey as Shift Leaders.

If you're ready to lead a great team, delight guests, and help create warm moments one cookie at a time, we'd love to have you join the Insomnia Cookies family.

Apply About employer

More about this job

Responsibilities

The Shift Leader is responsible for managing bakery operations, including baking, packing orders, and ensuring high-quality guest service. They also coach and motivate the Cookie Crew while maintaining standards for cleanliness, food safety, and efficiency.

Requirements

Candidates must have at least one year of experience in retail, restaurant, or hospitality environments and possess strong communication and problem-solving skills. Applicants must be 18 years of age or older and able to perform physical tasks such as standing for extended periods and lifting up to 50 pounds.

Skills

Bakery operations
Customer service
Team leadership
Coaching
Cash management
Food safety
Communication
Organization
Problem-solving
Point-of-sale system
Inventory management
Time management

Benefits

Competitive hourly pay
Early wage access
Flexible scheduling
Employee discount

Visa sponsorship

Not detected in the job text

Keywords

Bakery
Retail
Hospitality
Food safety
Point-of-sale
Cash management
Team leadership
Customer experience
Operations management
Inventory control
Fast-paced environment
Scheduling
Kitchen equipment
Product quality

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