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PH
Food Service Worker, Patient Food Services, C&W
Provincial Health Services Authority
Vancouver, BC
- Part-time
The Food Service Worker performs various duties that include food preparation, cooking and assembly, and/or checking order accuracy for patients. The role follows established food recipes…
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NS
Short Order Cook - Nutrition and Food Services
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NS · New Waterford, NS
- Internship
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NS
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- Full-time
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Yarmouth Indian Reserve No. 33, NS · Yarmouth, NS
- Full-time
$57.44 hourly with 25 years' service with the employer
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Community Disability Worker: Every Saturday Daytime
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Sherwood Park, AB
- $17.44 to $21.56 CAD / hour
- Full-time
…Alberta Health Services standards, Municipal Fire Standards, Service Quality Policy and Management System, Occupational Health & Safety Standards and HSMS, and Creating Excellence Together…
Added 1 min ago
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Client Service Representative - La Crete (7-month Term)
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- Full-time
At ATB Financial, we're more than just a bank. We're a team dedicated to making banking work for people. As a Client Service Representative, you'll be the welcoming face of ATB, providing…
Added 15 mins ago
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2026 Seasonal Customer Experience Representative
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Clinical Therapist - Spryfield Community - Mental Health & Addictions
Nova Scotia Health and IWK Health
Halifax, NS
The Clinical Therapist is a member of the Adult Service team in Mental Health and Addictions. Reporting to the Health Services Manager, the Clinical Therapist provides assessment and…
Added 45 mins ago
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Sales & Business Development Representative
East Penn Canada
Mississauga, ON
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Collaborate with internal teams to ensure seamless execution of customer requirements and timely resolution of service-related concerns.
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SS
Technical Sales & Business Development Representative- MB & SK
Shreem Systems & Solutions Pvt. Ltd
Brandon, MB
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Shreem Systems & Solutions is a Canadian industrial automation, instrumentation and electrical construction & service provider offering end-to-end solutions in electrical, instrumentation,…
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NS
Charge Nurse
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…unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes…
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Sales Representative
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- Full-time
Join JIM BURLINGHAM's team as a Sales Representative in Calgary and help build a more sustainable future.
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Branch Sales Representative
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Professional phone manner and customer service skills;
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IG
Customer Service Representative
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Insight Global is looking for a Customer Service Representative to join a leading fitness equipment manufacturer in Kingston, Ontario. This individual will support customers with orders,…
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RP
Pharmacy Client Engagement Representative
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- $46,398 to $50,000 CAD / year
- Full-time
Reporting to Manager, Pharmacy Patient Contact Centre, the Pharmacy Client Engagement Representative will be responsible for contacting and engaging Rexall pharmacy clients, client’s…
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Customer Service Representative – Digital Centre of Expertise (Bilingual)
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Do you enjoy helping people and have a strong interest in technology? We are looking for Bilingual Customer Service Representatives to join our Digital Centre of Expertise!
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MB
Inventory Control Coordinator, Monday-Friday, 4pm-12am
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Wireless Sales Representative
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Full Time Sales Representative - Portage Place
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Added 1 hour ago
RR
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Added 1 hour ago
CC
Diesel Technician - Heavy Duty Truck Services
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Added 1 hour ago
NS
Rehabilitation Assistant - Occupational Therapy
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- Full-time
$31.92 hourly with 25 year's service with the employer
Added 1 hour ago
MB
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Inspire Evolution

Customer Service Representative

AB, Canada
Edmonton, AB, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Company Description Inspire Evolution is committed to empowering positive change by supporting nonprofits in achieving their missions. The organization provides innovative fundraising solutions that help nonprofits increase their impact and better serve communities. By partnering with mission-driven organizations, Inspire Evolution focuses on elevating their work and amplifying their reach. Team members contribute to creating a better world by enabling sustainable, effective fundraising and long-term growth for nonprofit partners.

Role Description This full-time, on-site Customer Service Representative role is based in Edmonton, AB. The Customer Service Representative will respond to inquiries from nonprofit partners and donors via in-person interactions, providing clear, accurate information about fundraising solutions and services. Day-to-day responsibilities include resolving issues, processing requests, documenting interactions, and ensuring that each contact is handled promptly and professionally. The role also involves collaborating with internal teams to improve processes, supporting campaign activities, and following up with stakeholders to maintain strong, ongoing relationships. Success in this position requires consistent attention to detail, a service-oriented mindset, and the ability to work effectively in a dynamic, mission-driven environment.

Qualifications

Demonstrated experience in customer-facing roles, such as Customer Service Representatives and Customer Support positions.
Ability to maintain high levels of Customer Satisfaction through attentive service and effective problem resolution.
Strong background in Customer Service practices and standards, including call handling and issue escalation.
Experience enhancing Customer Experience by delivering clear communication and empathetic support.
Excellent verbal and written communication skills, with active listening and conflict-resolution abilities.
Strong organizational skills, attention to detail, and proficiency with basic computer applications and CRM tools.
Ability to work on-site in Edmonton, AB, in a collaborative team environment and adapt to changing priorities.
Previous experience in nonprofit, fundraising, or mission-driven organizations is an asset.

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More about this job

Responsibilities

Respond to nonprofit partners’ and donors’ inquiries, resolve issues, process requests, document interactions, and provide prompt, professional information about fundraising solutions. Collaborate with internal teams, support campaign activities, and follow up with stakeholders to strengthen relationships and improve processes.

Requirements

Candidates should have experience in customer-facing service roles and be able to provide attentive support, communicate clearly, and resolve or escalate issues effectively. Strong organization, attention to detail, basic computer and CRM proficiency, adaptability, and the ability to work on-site in Edmonton are required; nonprofit or fundraising experience is an asset.

Skills

Customer Service
Customer Support
Customer Satisfaction
Issue Resolution
Call Handling
Issue Escalation
Customer Experience
Verbal Communication
Written Communication
Active Listening
Conflict Resolution
Organization
Attention To Detail
CRM Tools
Relationship Building
Team Collaboration

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Customer Support
Customer Satisfaction
Customer Experience
Nonprofit
Fundraising
Donor Support
Partner Support
In-Person Service
Inquiry Handling
Issue Resolution
Request Processing
Interaction Documentation
Call Handling
Issue Escalation
Campaign Support
Stakeholder Follow-Up
Relationship Building
Process Improvement
Active Listening
Conflict Resolution
CRM Tools
Basic Computer Applications
Attention To Detail
Team Collaboration

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