Front Desk Support
- Vancouver, BC, Canada
Volunteer
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Job details
- Job type
- Volunteer
- Apply by
- Posting language
- English
- Posted
Original job description
We are looking for friendly, reliable, and compassionate individuals to join our Vancouver team in a volunteer capacity for front desk support. This is a rewarding opportunity for someone who enjoys helping others, has strong interpersonal skills, and wants to contribute to a supportive environment for people affected by cancer.
A Little About Us
InspireHealth Supportive Cancer Care (www.inspirehealth.ca) is a leading Canadian organization in whole-person cancer care. For over 25 years, InspireHealth has empowered people living with cancer and their loved ones through evidence-based programs that combine physical activity, nutrition, emotional support, and mindfulness with conventional treatment.
Overview
Opportunities are available Tuesday through Friday from 11:00am-3:00pm. While volunteers are not expected to commit to all these hours each week, we hope to build a team that can collectively provide consistent coverage through these times. This is a great opportunity for someone wants to gain office experience or is looking to make a meaningful contribution to the community in a supportive and professional environment.
Volunteer Responsibilities:
- Greeting and checking in patients upon arrival
- Answering incoming phone calls and redirecting calls
- Booking appointments
- Registering new patients into our electronic system
- Providing general administrative support to the team
Skills and Qualities We’re Looking For:
- Previous experience with various technology platforms such as Microsoft Office, Electronic Medical Records systems, and communications platforms such as Zoom & Telus Business Connect or comfort with learning new platforms.
- Excellent oral and written communication
- Ability to create a welcoming, supportive, and compassionate environment
- Ability to work with a broad range of people including patients, support people, volunteers and staff
- Commitment to maintaining confidentiality and respecting patient privacy
How to Apply
- You must be eligible to work in Canada at the time of application. Please email your resume and cover letter to hr@inspirehealth.ca. Please include ‘Front Desk Support, Vancouver BC’ in the subject line of your email.
More about this job
Responsibilities
Welcome and check in patients, answer and redirect phone calls, book appointments, and register new patients in the electronic system. Provide general administrative support to the team while helping maintain a welcoming and compassionate environment.
Requirements
Applicants should have experience with Microsoft Office, electronic medical records, and communications platforms such as Zoom and Telus Business Connect, or be comfortable learning new platforms. Strong communication and interpersonal skills, compassion, the ability to work with diverse people, and a commitment to confidentiality and patient privacy are sought; applicants must be eligible to work in Canada.
Skills
- Interpersonal Communication
- Oral Communication
- Written Communication
- Customer Service
- Compassion
- Microsoft Office
- Electronic Medical Records
- Zoom
- Telus Business Connect
- Appointment Booking
- Patient Registration
- Call Handling
- Administrative Support
- Confidentiality
- Patient Privacy
Visa sponsorship
Not detected in the job text
Categories
- Administrative
- Customer Service & Support
- Healthcare
- Social Services
Keywords
- Front Desk Support
- Volunteer
- Patient Check-In
- Phone Calls
- Call Redirection
- Appointment Booking
- Patient Registration
- Electronic Medical Records
- Microsoft Office
- Zoom
- Telus Business Connect
- Administrative Support
- Patient Privacy
- Confidentiality
- Cancer Care
- Whole-Person Care
- Wellness
- Nutrition
- Physical Activity
- Emotional Support
- Mindfulness