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Added 34 mins ago
RS
Customs - Customer Service Associate
Ryder System, Inc.
Woodstock, ON
- Full-time
The Customer Service Associate II is responsible for planning and scheduling driver routes as well as providing customer service support to drivers and client representatives. This…
Added 35 mins ago
C&
Guest Services Representative (Part-Time) (Seasonal)
Cushman & Wakefield
Saskatoon, SK
- Part-time
Demonstrate exceptional customer service to all patrons and tenants by being knowledgeable about the property and its offerings
Added 49 mins ago
MO
Inventory Coordinator
Martin-Brower of Canada Co.
Baie-D'Urfé, QC
- $55,000 to $63,000 CAD / year
- Full-time
Strong interpersonal, customer service, presentation, and organizational skills to oversee staff
Added 1 hour ago
SE
Business Development Representative
SFC Energy North America
Ottawa, ON
- Full-time
…where they work best. We learn how to integrate, optimize and service them. That way, we know our clients get the right products, ready to work, every…
Added 1 hour ago
T
Associate, Private Wealth
TD
Toronto, ON
- Full-time
Do you excel at client experience, strategic initiatives, and administration? We're looking for a dynamic professional who is committed to serving clients, colleagues, and cross-team…
Added 1 hour ago
I
Customer Service Representative
Instabox.ca
Calgary, AB
- Full-time
Role Description The Customer Service Representative is a full-time, on-site role based in Calgary, AB. This position is responsible for responding to customer inquiries by phone and email,…
Added 2 hours ago
TT
Senior Contract Administrator (13907)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
- $100,318.4 to $125,434.4 CAD / year
- Full-time
…Communities which continues the TTC’s legacy of delivering service to hundreds of millions of customers a year. The TTC’s new vision and mission statements also help promote the many…
Added 2 hours ago
TT
Senior Contract Administrator (13883)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
- $100,318.4 to $125,434.4 CAD / year
- Full-time
…Communities which continues the TTC’s legacy of delivering service to hundreds of millions of customers a year. The TTC’s new vision and mission statements also help promote the many…
Added 2 hours ago
T
PIA Client Service Associate
TD
Burlington, ON
- Full-time
Are you admired for your attention to detail, exacting standards and willingness to help others deliver a legendary customer experience to our high value clients? If so, then get onboard…
Added 3 hours ago
GO
Service Desk Analyst
Government of Nunavut Recruitment
Iqaluit, NU
- Full-time
…societal values, promotes use of the Inuktut language, achieves a representative public service, and collaborates with partners to achieve the promise of Nunavut. Successful applicants will…
Added 4 hours ago
GO
Service Desk Analyst
Government of Nunavut Recruitment
Iqaluit, NU
- Full-time
…societal values, promotes use of the Inuktut language, achieves a representative public service, and collaborates with partners to achieve the promise of Nunavut. Successful applicants will…
Added 4 hours ago
M
Plan Design System Coder
Manulife
Halifax, NS · Kitchener, ON · Waterloo, ON
- Full-time
The role is also responsible for validating system changes and identifying potential downstream impacts to support accurate claims processing and ongoing plan administration.
Added 4 hours ago
T
Représentant(e) développement des fffaires | Business Development Representative
Talan
Montreal, QC · Toronto, Ontario
- Full-time
En plaçant au cœur de sa stratégie « L’innovation Positive » le Groupe Talan est convaincu que c’est en étant au service de l’humain que la technologie démultiplie son potentiel pour la…
Added 5 hours ago
TC
POA Court Services Representative PFT
The Corporation of UCLG
Brockville, ON
- Full-time
…offences court; provide case management, administrative, and customer service duties for the provincial offences office and the Provincial Offences…
Added 5 hours ago
M
Strategic Marketing Manager
Manulife
Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
Collaboration: Work closely with cross-functional teams, including sales, product development, and customer service, to ensure alignment and support for go-to-market initiatives.
Added 5 hours ago
CM
Program Administration / Customer Service Representative-Bilingual
CMG Marketing
Toronto, ON
- Full-time
CMG Marketing, a full-service marketing, contact center, and program management company, is seeking a highly skilled and experienced Program Administration / Customer Service Representative…
Added 5 hours ago
Mgr, Business Planning & Financial Systems - Finance
City of Mississauga
Mississauga, ON
University degree in Finance, Commerce, Business Administration or Economics and a professional accounting designation.
Added 5 hours ago
CG
Licensed Practical Nurse/ Registered Nurse
Christenson Group of Companies
Lacombe, AB
- Part-time
Demonstrated skills in leadership, communication, teamwork, concern resolution process, and customer service
Added 6 hours ago
H
Financial Reporting & Risk Manager
Halifax
Goffs, NS
- Full-time
…management, external audit coordination, financial systems administration, regulatory reporting, and insurance. The position oversees the Accounting Services team and ensures the integrity,…
Added 6 hours ago
TG
Planet Fitness - Member Services Representative - Part Time - London
Taymax Group
London, ON
- Part-time
We are looking for a Member Services Representative to join our team! This position will be responsible for creating a positive member experience by providing a superior level of customer…
Added 6 hours ago
TG
Planet Fitness - Member Services Representative - Part Time - South Barrie
Taymax Group
Barrie, ON
- Part-time
We are looking for a Member Services Representative to join our team! This position will be responsible for creating a positive member experience by providing a superior level of customer…
Added 6 hours ago
TG
Planet Fitness - Member Services Representative - Part Time - Brockville
Taymax Group
Brockville, ON
- Part-time
We are looking for a Member Services Representative to join our team! This position will be responsible for creating a positive member experience by providing a superior level of customer…
Added 6 hours ago
Post Office Assistant - Term
Canada Post - Postes Canada
Rouyn-Noranda, QC
…currently seeking an on-call Post Office Assistant who will use a customer-focused approach when providing counter services to…
Added 6 hours ago
Registration/Scheduling Clerk, Pre-Admission Clinic
Nova Scotia Health and IWK Health
Halifax, NS
…2SLGBTQIA+ to apply to support our goal for our workforce to be representative of the patients, families, and communities that we care for at all job…
Added 6 hours ago
W
Sales Coordinator
Wajax
ON · Mississauga, ON
- Full-time
Collaborates with other team members in the production and sales teams to meet and/or exceed financial targets as well as provide a high level of customer service and support.

Instabox.ca

Customer Service Representative

Calgary, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Company Description Instabox.ca is a Canadian corrugated packaging manufacturer with nearly 50 years of experience and two factories operating in Edmonton and Calgary. The company produces a wide range of custom packaging solutions, including folding cartons, paper boxes, die-cut boxes, and heavy-duty shipping boxes, with fast turnaround times and flexible order sizes. All products are manufactured in-house to maintain quality, control costs, and pass savings on to customers. Instabox.ca values long-term employee relationships, with many team members having decades of service. The company is also committed to community support, including sponsorship of Second Chance Animal Rescue and Santas Anonymous.

Role Description The Customer Service Representative is a full-time, on-site role based in Calgary, AB. This position is responsible for responding to customer inquiries by phone and email, providing product information, and assisting with order placement, changes, and tracking. The role includes resolving issues related to pricing, delivery timelines, and product specifications, while maintaining accurate records in the company’s systems. The Customer Service Representative will collaborate with production, sales, and logistics teams to ensure orders are processed efficiently and customer expectations are met. This role also involves proactively following up with customers to ensure satisfaction and identifying opportunities to improve the overall customer experience.

Qualifications

Strong customer-focused skills, including Customer Service, Customer Support, and Customer Satisfaction.
Ability to enhance Customer Experience and collaborate effectively with other Customer Service Representatives.
Clear and professional verbal and written communication skills.
Comfort using phones, email, and computer systems to manage orders and customer records.
Attention to detail, strong organizational skills, and the ability to manage multiple inquiries at once.
Previous experience in a manufacturing, packaging, or distribution environment is an asset.
High school diploma or equivalent; additional training in customer service or administration is beneficial.
Ability to work on-site in Calgary, AB and contribute positively to a team-oriented environment.

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More about this job

Responsibilities

Respond to customer inquiries by phone and email, provide product information, and assist with order placement, changes, and tracking. Resolve pricing, delivery, and product specification issues; maintain accurate records; coordinate with production, sales, and logistics; and follow up to support customer satisfaction.

Requirements

Candidates should have strong customer service skills, clear verbal and written communication, computer proficiency, attention to detail, and the ability to organize and manage multiple inquiries. A high school diploma or equivalent is required; experience in manufacturing, packaging, or distribution and additional customer service or administrative training are assets.

Skills

Customer Service
Customer Support
Customer Satisfaction
Customer Experience
Verbal Communication
Written Communication
Order Management
Issue Resolution
Attention To Detail
Organization
Multitasking
Recordkeeping
Team Collaboration
Phone And Email Support

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Customer Support
Customer Satisfaction
Customer Experience
Order Placement
Order Changes
Order Tracking
Product Information
Pricing
Delivery Timelines
Product Specifications
Customer Inquiries
Phone Support
Email Support
Customer Records
Production Coordination
Sales Coordination
Logistics Coordination
Manufacturing
Packaging
Distribution
Corrugated Packaging
Folding Cartons
Paper Boxes
Die-Cut Boxes
Shipping Boxes

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