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Added 5 mins ago
PT
IT Support Technician (#068-AO)
Pembina Trails School Division
Winnipeg, MB
- Full-time
Accessible Customer Service and Accessible Employment
Added 5 mins ago
MH
Talent & Learning Department Manager
Manitoba Hydro
Winnipeg, MB
- Full-time
…in North America, recognized for providing highly reliable service and exceptional customer satisfaction. Join our team of Manitoba's best as we continue to build a company that champions…
Added 5 mins ago
H
Global Mining Practice Business Development Leader
HDR
Vancouver, BC
- Full-time
At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic…
Added 5 mins ago
A
Lot Attendant - Subaru Of Hamilton
AutoCanada
Hamilton, ON
- $17.95 to $18.5 CAD / hour
- Other
In this position, the Automotive Service Lot Attendant will be responsible for transporting customers as needed, cleaning the interior and exterior of vehicles owned by customers and those…
Added 5 mins ago
TF
Roots & Wings - 1026
The Family Centre of Northern Alberta
AB · Edmonton, AB
- Full-time
Training – comprehensive onboarding/orientation process which includes service specific, leading-edge training, and agency-wide core training
Added 5 mins ago
MD
WIC Administrative Assistant - Office & Administrative Specialist Senior
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Added 5 mins ago
MD
Office & Admin Specialist Sr
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Customer service skills (phone, electronic, and written correspondence) sufficient to provide courteous, effective service to clients/customers.
Added 5 mins ago
ES
Maintenance Manager - Surrey, BC
Equans Services Canada & US
Surrey, BC
- Full-time
…electrical vault, fire life safety systems elevating devices, employee duties, and preventative and corrective maintenance…
Added 5 mins ago
TT
Contract Administrator (13884)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
- $80,353 to $100,445.8 CAD / year
- Full-time
…Communities which continues the TTC’s legacy of delivering service to hundreds of millions of customers a year. The TTC’s new vision and mission statements also help promote the many…
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Regional Operations Manager - Vancouver- BC
Foodtastic
Abbotsford, BC
- Full-time
…Front of the House, Back of the House, Safety and Security, employee relations and Food…
Added 5 mins ago
CG
Maintenance Support Services Manager (Maintenance, Nutrition Services, and
Compass Group Canada
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
…passionate about providing great food and environmental management service as we are. Being a preferred employer, we retain the finest employees, set the highest standard for personal…
Added 5 mins ago
CG
Head of Revenue, Sales and Partnerships
Compass Group Canada
Vancouver, BC
- Full-time
Support the development of compelling service solutions tailored to client needs and commercial objectives.
Added 5 mins ago
ES
Vice-président(e) exécutif(ve) Opérations Québec et Transition Énergétique - Executive Vice President Operations, Quebec & Energy Transition
Equans Services Canada & US
Montreal, QC
- Full-time
…performance, budget and results management, and the growth of service…
Added 5 mins ago
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Building Automation Designer – Graphical Interfaces & Technical Drawing
I8IS - Infiniti Software Solutions
Quebec, QC
- Full-time
…rewards innovation - offering a competitive salary and excellent employee programs…
Added 5 mins ago
FH
Bilingual Royal Service Agent (Full-Time)
Fairmont Hotels & Resorts
Ottawa, ON
- Full-time
…Laurier hotel in Ottawa is looking to fill a role of Royal Service Agent…
Added 5 mins ago
BI
Senior Mechanical Product Development Engineer / Manager
Bruin Instruments Corp.
AB · Edmonton, AB
- Full-time
…Bruin Pumps reputation is built on quality, reliability, and service. From a modern, environmentally friendly manufacturing facility located in Edmonton, Alberta, Bruin Pumps supplies…
Added 5 mins ago
S
Nurse Practitioner
Sanya’k̓ula
Vancouver, BC
- Full-time
Collaborates and/or consults with physicians or other health care and social service providers as appropriate to assess and diagnose client status. Accepts referrals from, or makes…
Added 5 mins ago
SQ
Program Manager, Canadian Shared Services
Sunlife Québec
Montreal, QC
- Full-time
What this means: highlights the “right hand to leadership” support – it’s anchored around enabling Canadian Shared Service LT to run the business effectively
Added 5 mins ago
ER
Human Resources Coordinator
EFW Radiology
Calgary, AB
- Full-time
Identifies opportunities to improve administrative processes, employee experience, communication effectiveness, and HR service delivery, and participates in continuous improvement…
Added 5 mins ago
D
Software Solutions Technical Specialist / Spécialiste technique des solutions logicielles
dormakaba
Montreal, QC
- Full-time
Minimum of 2 years of experience in technical support, customer support, help desk, field service, or implementation support environment.
Added 5 mins ago
DC
Technical Support Specialist, Helpdesk
Defence Construction Canada
Ottawa, ON
- Full-time
Enhanced inConfidence employee and family assistance program
Added 5 mins ago
Q
Bilingual Accounts Receivable (French/English)
Quadient
Markham, ON
- $50,000 CAD / year
- Full-time
3+ years of collections, accounts receivable, or customer service experience.
Added 5 mins ago
PB
Production Technician
Primo Brands
Chilliwack, BC
- Full-time
Retirement/Investing: RRSP with a 5% match, Employee Stock Purchase Plan (ESPP)
Added 5 mins ago
SH
Acting Store Manager II Mayfair Shopping Centre
Sunglass Hut
Victoria, BC
- Full-time
…Manager creates an environment where everyone delivers great service through The Sunglass Hut…
Added 5 mins ago
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Thanks for visiting our Job Board. Please review our open positions and apply to the positions that match your qualifications.
Evertz
Burlington, ON
- Full-time

Instabox.ca

Customer Service Representative

Calgary, AB, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Company Description Instabox.ca is a Canadian corrugated packaging manufacturer with nearly 50 years of experience and two factories operating in Edmonton and Calgary. The company produces a wide range of custom packaging solutions, including folding cartons, paper boxes, die-cut boxes, and heavy-duty shipping boxes, with fast turnaround times and flexible order sizes. All products are manufactured in-house to maintain quality, control costs, and pass savings on to customers. Instabox.ca values long-term employee relationships, with many team members having decades of service. The company is also committed to community support, including sponsorship of Second Chance Animal Rescue and Santas Anonymous.

Role Description The Customer Service Representative is a full-time, on-site role based in Calgary, AB. This position is responsible for responding to customer inquiries by phone and email, providing product information, and assisting with order placement, changes, and tracking. The role includes resolving issues related to pricing, delivery timelines, and product specifications, while maintaining accurate records in the company’s systems. The Customer Service Representative will collaborate with production, sales, and logistics teams to ensure orders are processed efficiently and customer expectations are met. This role also involves proactively following up with customers to ensure satisfaction and identifying opportunities to improve the overall customer experience.

Qualifications

Strong customer-focused skills, including Customer Service, Customer Support, and Customer Satisfaction.
Ability to enhance Customer Experience and collaborate effectively with other Customer Service Representatives.
Clear and professional verbal and written communication skills.
Comfort using phones, email, and computer systems to manage orders and customer records.
Attention to detail, strong organizational skills, and the ability to manage multiple inquiries at once.
Previous experience in a manufacturing, packaging, or distribution environment is an asset.
High school diploma or equivalent; additional training in customer service or administration is beneficial.
Ability to work on-site in Calgary, AB and contribute positively to a team-oriented environment.

Apply About employer

More about this job

Responsibilities

Respond to customer inquiries by phone and email, provide product information, and assist with order placement, changes, and tracking. Resolve pricing, delivery, and product specification issues; maintain accurate records; coordinate with production, sales, and logistics; and follow up to support customer satisfaction.

Requirements

Candidates should have strong customer service skills, clear verbal and written communication, computer proficiency, attention to detail, and the ability to organize and manage multiple inquiries. A high school diploma or equivalent is required; experience in manufacturing, packaging, or distribution and additional customer service or administrative training are assets.

Skills

Customer Service
Customer Support
Customer Satisfaction
Customer Experience
Verbal Communication
Written Communication
Order Management
Issue Resolution
Attention To Detail
Organization
Multitasking
Recordkeeping
Team Collaboration
Phone And Email Support

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Customer Support
Customer Satisfaction
Customer Experience
Order Placement
Order Changes
Order Tracking
Product Information
Pricing
Delivery Timelines
Product Specifications
Customer Inquiries
Phone Support
Email Support
Customer Records
Production Coordination
Sales Coordination
Logistics Coordination
Manufacturing
Packaging
Distribution
Corrugated Packaging
Folding Cartons
Paper Boxes
Die-Cut Boxes
Shipping Boxes

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