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Added 4 mins ago
IE
Customer Service Representative
Inspire Evolution
AB · Edmonton, AB
- Full-time
Role Description This full-time, on-site Customer Service Representative role is based in Edmonton, AB. The Customer Service Representative will respond to inquiries from nonprofit partners…
Added 4 mins ago
TT
Contract Administrator (13884)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
- $80,353 to $100,445.8 CAD / year
- Full-time
…Communities which continues the TTC’s legacy of delivering service to hundreds of millions of customers a year. The TTC’s new vision and mission statements also help promote the many…
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Junior Account Executive - North America Market
Naboo
Montreal, QC
- Full-time
Added 4 mins ago
DC
Technical Support Specialist, Helpdesk
Defence Construction Canada
Ottawa, ON
- Full-time
The duties and responsibilities listed below are representative but not all-inclusive:
Added 4 mins ago
Q
Bilingual Accounts Receivable (French/English)
Quadient
Markham, ON
- $50,000 CAD / year
- Full-time
Join our team as an Accounts Receivable Representative, where you'll play a key role in managing customer accounts, resolving payment issues, and helping maintain healthy cash flow. We're…
Added 4 mins ago
S
Account Representative (Incented Sales Rep) Directwest
SaskTel
Regina, SK
- Full-time
…an energetic individual to join our sales team as an Account Representative -Incentive Sales Rep. In this position, you will not only be a key member of a growing team focused on executing…
Added 4 mins ago
SP
Cement Technical Sales Representative
Stubbe's Precast
ON · Ontario, Canada
- $80,000 to $120,000 CAD / year
- Full-time
…known for its forward-thinking solutions, quality, and customer service and offers significant experience and expertise in providing optimal solutions for commercial, industrial,…
Added 4 mins ago
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Professional, Project Engineering
Bombardier
Mississauga, ON
- Full-time
Oversee formal engineering document releases (drawings, ModSums, compliance documents, service bulletins, etc.).
Added 4 mins ago
RH
Customer Care Representative
Richcraft Homes
Ottawa, ON
- $55,000 to $60,000 CAD / year
- Full-time
The Customer Care Representative provides exceptional customer service and support to Homeowners, Inspectors, Trades, and the Supervisor at the development site.
Added 4 mins ago
CA
Senior Procurement Analyst (Onsite)
Collins Aerospace
Ottawa, ON
- Full-time
…delight our customers with superior products and best-in-class service. Our global team is committed to continuous improvement – we work hard to make our solutions lighter-weight, stronger…
Added 4 mins ago
RS
AZ Cross Border Truck Driver - OTR
Ryder System, Inc.
London, ON
- Full-time
Must have customer service/delivery experience required
Added 4 mins ago
HM
Service Coordinator / Customer Service Representative
Harding Medical
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Full-time
Harding Medical is searching for a Service Coordinator / Customer Service Representative to join our Sydney team in Cape Breton, Nova Scotia . If you are organized and have a positive…
Added 4 mins ago
BS
Customer Operations Representative I
Boston Scientific
Ottawa, ON
- Full-time
…of our products and expertise through hassle-free customer service that provides answers, solves problems, and overcomes barriers to access. This key role acts to efficiently process…
Added 4 mins ago
AI
Warehouse Person DC
Applied Industrial Technologies - Canada
Nisku, AB
- Full-time
At Applied, the Warehouse Representative has immediate impact on our Distribution/Service Centre’s performance and in customer satisfaction. You’ll join a tight-knit team of internal…
Added 4 mins ago
TM
Wireless Sales Representative
The Mobile Shop
Delta, BC
- Full-time
Added 4 mins ago
CC
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - Ontario
Chit Chats
Toronto, ON
- Full-time
The role of the Sales Representative is essential in identifying, qualifying, and converting new business opportunities into active Chit Chats clients. This role is focused on building…
Added 4 mins ago
IA
HR Generalist
IMP Aerospace & Defence
Halifax, NS
- Full-time
…days off over Christmas), Tuition Reimbursement Program, Long Service Awards, Volunteer Grant Program, Scholarship Program, and…
Added 4 mins ago
SS
Inside Account Development Representative
Summit Search Group
Calgary, AB
- $60,000 to $70,000 USD / year
- Full-time
…account management, proactive business development, and customer service, making it ideal for someone who enjoys working with people, identifying opportunities, and turning customer…
Added 4 mins ago
AC
Service Center Agent – English / Agent(e) service client – anglais
Akelius Canada
Montreal, QC
- Other
This position is exclusively assigned to calls, emails and service requests from residents and prospective tenants in the United States. The representative must communicate with these…
Added 4 mins ago
GL
Financial Service Representative
goeasy Ltd.
Winnipeg, MB
- Full-time
A day in the life of a Financial Service Representative:
Added 5 mins ago
DC
Team Leader, Project Management
Defence Construction Canada
Montreal, QC
- Full-time
The duties and responsibilities listed below are representative but not all-inclusive:
Added 5 mins ago
AL
Business Development Representative
AGAT Laboratories
Calgary, AB
- Full-time
We are seeking a driven and ambitious Business Development Representative (BDR) to help expand our portfolio of services by identifying new business opportunities, generating high-quality…
Added 5 mins ago
E
Technical Trainer
Epiroc
Winnipeg, MB
- Full-time
…surface and underground applications. We also offer world-class service and other aftermarket support as well as solutions for automation, digitalization and electrification. Our global…
Added 5 mins ago
QH
Resource Centre Representative
Quinte Health
Trenton, ON
- Full-time
…responsible for answering and directing calls, dispatching service requests, and addressing customer inquiries in a timely and professional manner. The position also monitors alarm systems,…
Added 5 mins ago
OD
Sales Representative
Open Door Media CA
Kingston, ON
- $50,000 to $70,000 CAD / year
- Full-time
Sales Representative - Direct Mail & Advertising (Southeastern Ontario)

Instabox.ca

Customer Service Representative

Calgary, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Company Description Instabox.ca is a Canadian corrugated packaging manufacturer with nearly 50 years of experience and two factories operating in Edmonton and Calgary. The company produces a wide range of custom packaging solutions, including folding cartons, paper boxes, die-cut boxes, and heavy-duty shipping boxes, with fast turnaround times and flexible order sizes. All products are manufactured in-house to maintain quality, control costs, and pass savings on to customers. Instabox.ca values long-term employee relationships, with many team members having decades of service. The company is also committed to community support, including sponsorship of Second Chance Animal Rescue and Santas Anonymous.

Role Description The Customer Service Representative is a full-time, on-site role based in Calgary, AB. This position is responsible for responding to customer inquiries by phone and email, providing product information, and assisting with order placement, changes, and tracking. The role includes resolving issues related to pricing, delivery timelines, and product specifications, while maintaining accurate records in the company’s systems. The Customer Service Representative will collaborate with production, sales, and logistics teams to ensure orders are processed efficiently and customer expectations are met. This role also involves proactively following up with customers to ensure satisfaction and identifying opportunities to improve the overall customer experience.

Qualifications

Strong customer-focused skills, including Customer Service, Customer Support, and Customer Satisfaction.
Ability to enhance Customer Experience and collaborate effectively with other Customer Service Representatives.
Clear and professional verbal and written communication skills.
Comfort using phones, email, and computer systems to manage orders and customer records.
Attention to detail, strong organizational skills, and the ability to manage multiple inquiries at once.
Previous experience in a manufacturing, packaging, or distribution environment is an asset.
High school diploma or equivalent; additional training in customer service or administration is beneficial.
Ability to work on-site in Calgary, AB and contribute positively to a team-oriented environment.

Apply About employer

More about this job

Responsibilities

Respond to customer inquiries by phone and email, provide product information, and assist with order placement, changes, and tracking. Resolve pricing, delivery, and product specification issues; maintain accurate records; coordinate with production, sales, and logistics; and follow up to support customer satisfaction.

Requirements

Candidates should have strong customer service skills, clear verbal and written communication, computer proficiency, attention to detail, and the ability to organize and manage multiple inquiries. A high school diploma or equivalent is required; experience in manufacturing, packaging, or distribution and additional customer service or administrative training are assets.

Skills

Customer Service
Customer Support
Customer Satisfaction
Customer Experience
Verbal Communication
Written Communication
Order Management
Issue Resolution
Attention To Detail
Organization
Multitasking
Recordkeeping
Team Collaboration
Phone And Email Support

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Customer Support
Customer Satisfaction
Customer Experience
Order Placement
Order Changes
Order Tracking
Product Information
Pricing
Delivery Timelines
Product Specifications
Customer Inquiries
Phone Support
Email Support
Customer Records
Production Coordination
Sales Coordination
Logistics Coordination
Manufacturing
Packaging
Distribution
Corrugated Packaging
Folding Cartons
Paper Boxes
Die-Cut Boxes
Shipping Boxes

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