Customer Service Representative
- Calgary, AB, Canada
Full-time
Applications open in a new tab.
Job details
- Job type
- Full-time
- Apply by
- Experience
- At least 1 - 3 years' of relevant work experience
- Posting language
- English
- Posted
Original job description
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists
Responsibilities- Communicate with customers via phone, email and chat
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer's needs
- Data entry in various platforms
Qualifications
- At least 1 - 3 years' of relevant work experience
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work
More about this job
Responsibilities
Communicate with customers by phone, email, and chat, answering questions about products, pricing, and availability. Coordinate with internal departments to meet customer needs and enter data across various platforms.
Requirements
Candidates should have 1–3 years of relevant work experience and excellent phone etiquette, verbal and written communication, and interpersonal skills. They should also be able to multitask, organize, and prioritize their work.
Skills
- Customer Communication
- Phone Etiquette
- Verbal Communication
- Written Communication
- Interpersonal Skills
- Problem Solving
- Multitasking
- Organization
- Prioritization
- Data Entry
- Product Knowledge
- Pricing Knowledge
- Availability Information
Visa sponsorship
Not detected in the job text
Categories
- Customer Service & Support
Keywords
- Customer Service
- Customer Communication
- Phone
- Chat
- Product Information
- Pricing
- Product Availability
- Customer Needs
- Internal Departments
- Data Entry
- Platforms
- Phone Etiquette
- Verbal Communication
- Written Communication
- Interpersonal Skills
- Multitasking
- Organization
- Prioritization
- Packaging & Containers