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Instabox.ca

Customer Service Representative

Calgary, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Apr 26, 2027
Experience: At least 1 - 3 years' of relevant work experience
Posting language: English
Posted: Oct 28, 2026

Original job description

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists

Responsibilities

Communicate with customers via phone, email and chat
Provide knowledgeable answers to questions about product, pricing and availability
Work with internal departments to meet customer's needs
Data entry in various platforms

Qualifications

At least 1 - 3 years' of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work

Apply About employer

More about this job

Responsibilities

Communicate with customers by phone, email, and chat, answering questions about products, pricing, and availability. Coordinate with internal departments to meet customer needs and enter data across various platforms.

Requirements

Candidates should have 1–3 years of relevant work experience and excellent phone etiquette, verbal and written communication, and interpersonal skills. They should also be able to multitask, organize, and prioritize their work.

Skills

Customer Communication
Phone Etiquette
Verbal Communication
Written Communication
Interpersonal Skills
Problem Solving
Multitasking
Organization
Prioritization
Data Entry
Product Knowledge
Pricing Knowledge
Availability Information

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Customer Communication
Phone
Email
Chat
Product Information
Pricing
Product Availability
Customer Needs
Internal Departments
Data Entry
Platforms
Phone Etiquette
Verbal Communication
Written Communication
Interpersonal Skills
Multitasking
Organization
Prioritization
Packaging & Containers

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