Jobs in Canada

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TC
Heavy Rental Representative
Toromont Cat
Concord, ON
- Full-time
Toromont Cat is looking for a Heavy Rental Representative to join our team! The primary focus for the Rental Specialist is to use technical expertise to respond to our customer’s rental…
Added 14 mins ago
SS
Purchasing Specialist
StackTeck Systems Ltd.
Concord, ON
- Full-time
SUMMARY: Working alongside our engineering, design, assembly, and service teams, we are seeking a skilled Purchasing Specialist to drive procurement excellence across the full lifecycle of…
Added 44 mins ago
TG
Quality Assurance / Quality Control
Triumph Group of Companies
Mississauga, ON
- Full-time
The QA/QC Inspection Specialist supports Triumph's roofing service and inspection division, splitting time between the field and the office. You'll assess roofing and building envelope…
Added 45 mins ago
SQ
AVP, Security Domain Enterprise Architecture
Sunlife Québec
Montreal, QC
- Full-time
Define the function's operating model, engagement processes, and service expectations, providing architecture coverage across security programs and business-led technology initiatives.
Added 1 hour ago
AT
Customer Success & Implementation Specialist
Armour Transportation Systems
Moncton, NB
- Full-time
…customer onboarding? As a Customer Success & Implementation Specialist, you will play a key role in leading new customer implementations from sales handoff through launch and transition to…
Added 1 hour ago
PI
Microsoft 365 Teams Specialist
PeopleToGo Inc.
Calgary, AB
- Contract
Our client is seeking an experienced Microsoft 365 / Teams Rooms Specialist to support a large-scale Microsoft 365 tenant migration and meeting-room technology deployment project in…
Added 1 hour ago
SL
AVP, Security Domain Enterprise Architecture
Sun Life
Toronto, ON · Montreal, QC · Sun Life Toronto One York
- Full-time
Define the function's operating model, engagement processes, and service expectations, providing architecture coverage across security programs and business-led technology initiatives.
Added 1 hour ago
SL
AVP, Security Domain Enterprise Architecture
Sun Life
Toronto, ON · Montreal, QC · Sun Life Toronto One York
- Full-time
Define the function's operating model, engagement processes, and service expectations, providing architecture coverage across security programs and business-led technology initiatives.
Added 1 hour ago
Testing Centre Information Management Specialist - App. D/Temp. Assignment (Nov. 2026 - March 2027)
Mohawk College
Hamilton, ON
The Testing Centre Information Management Specialist supports, implements, evaluates, and promotes testing services for the Mohawk Testing Centre including External Testing, Accommodated…
Added 1 hour ago
GE
Inside Sales - Tri-City Region
Gerrie Electric Wholesale Ltd.
Cambridge, ON
- Full-time
The Inside Sales Specialist serves as the direct link between Gerrie Electric and its customers, providing exceptional service, timely support, and tailored solutions that strengthen…
Added 1 hour ago
GE
Inside Sales - Tri-City Region
Gerrie Electric Wholesale Ltd.
Guelph, ON
- Full-time
The Inside Sales Specialist serves as the direct link between Gerrie Electric and its customers, providing exceptional service, timely support, and tailored solutions that strengthen…
Added 1 hour ago
GE
Inside Sales - Tri-City Region
Gerrie Electric Wholesale Ltd.
Kitchener, ON
- Full-time
The Inside Sales Specialist serves as the direct link between Gerrie Electric and its customers, providing exceptional service, timely support, and tailored solutions that strengthen…
Added 1 hour ago
Senior IT Support Specialist
Instacart
Canada
Instacart is looking for a Senior IT Support Specialist to join its IT Support team in Toronto or New York City. This person is the go-to technical partner for Instacart employees,…
Added 1 hour ago
QG
Procurement Specialist – Mining
Quadra Group
Vaudreuil-Dorion, QC
- Full-time
Workplace Flexibility: We have a policy that allows for hybrid work, with a minimum presence of 2 days per week at the office
Added 1 hour ago
V
Technical Specialist, Connected Vehicle Quality
Vertage
Oakville, ON
- Contract
Technical Specialist, Connected Vehicle Quality (Contract)
Added 1 hour ago
TL
Professional Sr, Engineering Electromagnetic Compatibility
Tek Leaders Inc
Montreal, QC
- Full-time
Help drive the resolution of electromagnetic related issues to support EMC certification and sustaining activities to support production and in-service.
Added 1 hour ago
CP
Manager, Total Rewards
CAAT Pension Plan
Toronto, ON · Head Office
- Full-time
This role requires a combination of technical expertise, effective people leadership, strong stakeholder management, analytical capability, and operational discipline.
Added 2 hours ago
L
Community Specialist | Promenades St-Bruno
lululemon
Saint-Bruno-de-Montarville, QC · St-Bruno-de-Montarville, QC
- Full-time
Must have the ability to travel to assigned store with reliable transportation methods
Added 2 hours ago
RU
Federal Tax Partner - Corporations
RSM US LLP
Toronto, ON
- Full-time
As a Tax Partner, you will lead client service, growth, specialist, or leadership responsibilities for the Tax line of business. This role focuses on delivering high-quality tax solutions,…
Added 2 hours ago
NI
ServiceNow Implementation Architect
Nityo Infotech
Toronto, ON
- Full-time
Must have: Certified System Administrator (CSA), Certified Implementation Specialist in ITSM, and one more Implementation Specialist certification such as Discovery, Event Management or…
Added 2 hours ago
B
Senior ServiceNow Developer (SAM/HAM)
BeachHead
Toronto, ON
- Contract
…enterprise. The role also offers the opportunity to provide technical leadership, contribute to platform improvements, and support knowledge transfer across internal…
Added 2 hours ago
B
Senior ServiceNow Developer (SAM/HAM)
BeachHead
Toronto, ON
- Contract
…enterprise. The role also offers the opportunity to provide technical leadership, contribute to platform improvements, and support knowledge transfer across internal…
Added 2 hours ago
II
Assistant Manager – Oracle EBS Techno-Functional
Indian Institutes of Public Health (IIPHs)
Amos, QC
- Full-time
We are seeking an experienced Oracle EBS Functional Technical Specialist (FTS) to support, maintain, and enhance Oracle EBS R12.2 applications. The role involves application support,…
Added 2 hours ago
PG
Servicenow implementation Architect
Pacer Group
Toronto, ON
- $135,000 to $140,000 CAD / year
- Full-time
Strong knowledge of CSDM, Discovery, Service Mapping, and Event Management.
Added 2 hours ago
A
Product Specialist (Cloud Support SME)
Acceldata
Kitchener, ON
- Full-time
As a Product Specialist, you will join a team of highly skilled engineers who thrive on tackling new and impactful challenges, shaping the future of Acceldata’s support services. In this…

Instacart

Senior IT Support Specialist

Canada

$91,000 - $96,000 CAD

Apply on instacart.careers About employer

Applications open in a new tab.

Job details

Pay: $91,000 - $96,000 CAD
Work location: This is a hybrid role with a set schedule for days in the office, working alongside a collaborative team of technicians, Corporate Engineering, and HR
Posting language: English
Posted: Nov 11, 2026

Original job description

We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work - whether it’s from home, an office, or your favorite coffee shop - while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

Overview

Instacart is looking for a Senior IT Support Specialist to join its IT Support team in Toronto or New York City. This person is the go-to technical partner for Instacart employees, resolving issues through the ticketing system and in person, and helping every teammate get back to work quickly and feel supported. This is a hybrid role with a set schedule for days in the office, working alongside a collaborative team of technicians, Corporate Engineering, and HR. It's a great opportunity to work with modern tooling, grow your skills, and have a real impact on the employee experience at Instacart.

About the Job

Resolve 70+ support tickets a week for Instacart employees through our ticketing system and in-person support, while keeping CSAT high.
Reach full independence within 90 days: self-resolve with minimal escalations, escalate efficiently when needed, and handle on-call responsibilities.
Support and administer core systems including Okta, Jira, Google Workspace, Slack, Jamf, Conductor One, and 1Password, and troubleshoot macOS, Windows, and ChromeOS.
Be a point of contact for your office, partnering with IT Support peers, Corporate Engineering, and HR.
Assist with onboarding new hires, including hardware deployment, equipment setup, and SaaS app access through our SSO tool.
Keep office AV equipment, including Zoom-enabled conference rooms, working properly.
Own or contribute to IT projects that help us maintain and scale our environment, and keep our knowledge base and documentation up to date.
Participate in a rotating on-call schedule for weekend P0 support.
Work a Monday to Friday 9am to 6pm local-time schedule, in the office 2 to 3 days a week as business needs require (currently 2).

About You

Minimum Qualifications

3+ years of relevant IT support experience.
3+ years supporting macOS, Windows, and ChromeOS.
3+ years of hands-on experience with Google Workspace.
Hands-on administration experience with Okta, Jira, and Slack.
Working knowledge of AV systems, including Zoom.
Comfortable with a rotating weekend on-call schedule for P0 support.
Ability to occasionally lift 40 lbs.
Able to work in our Toronto office 2-3 days a week.

Preferred Qualifications

Hands-on experience with Jamf, Conductor One, and 1Password.
Experience at a tech company or startup of 1,000+ employees.
At least a year in a customer-facing role, such as Apple retail.
A track record of strong CSAT scores and high ticket volume.
You are inclined to Google things you don't know before asking someone.
You have a friendly personality and love to teach others.

Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.

Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.

For Canadian based candidates, the base pay ranges for a successful candidate are listed below.

CAN

$91,000 - $96,000 CAD

Apply on instacart.careers About employer

More about this job

Responsibilities

The Senior IT Support Specialist will resolve technical support tickets for employees through both ticketing systems and in-person interactions. They will also manage core IT systems, assist with hardware onboarding, and maintain office AV equipment.

Requirements

Candidates must have at least 3 years of relevant IT support experience, including proficiency with macOS, Windows, ChromeOS, and Google Workspace. Strong administration skills in tools like Okta, Jira, and Slack are required, along with the ability to work in a hybrid office environment.

Skills

IT Support
MacOS
Windows
ChromeOS
Google Workspace
Okta
Jira
Slack
Jamf
Conductor One
1Password
AV Systems
Zoom
Hardware Deployment
Technical Troubleshooting
Customer Service

Benefits

Equity grant
Annual refresh grants
Flexible work policy

Visa sponsorship

Not detected in the job text

Keywords

IT Support
MacOS
Windows
ChromeOS
Google Workspace
Okta
Jira
Slack
Jamf
Conductor One
1Password
AV Systems
Zoom
Hardware Deployment
SaaS
SSO
Technical Support
Customer Satisfaction
On-call
Corporate Engineering
Ticketing System
Hybrid Work
Documentation
Project Management
Onboarding
IT Infrastructure
System Administration
Tech Support
Troubleshooting
Desktop Support

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Work requirements

Jobs in Canada