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Insurance Brokers Association of BC

Claims Administrator

  • Vancouver, BC, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

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Job details

Job type
Full-time
Closing date
Posting language
English
Posted

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Original job description

Archived listing. The details below describe a past opening.

The Claims Administrator provides administrative and processing support for HSM’s claims department. This is a non-client-facing position responsible for maintaining accurate claim records, coordinating information with insurers and adjusters, completing administrative tasks, and ensuring claims files are kept current and organized.

The successful candidate is highly organized, detail-oriented, comfortable working with confidential information, and able to manage multiple claims and deadlines.

Key Duties & Responsibilities

  • Claims Administration
  • Maintain accurate and up-to-date claim files.
  • Process and document claim activity promptly.
  • Lloyds claims administrator
  • Track outstanding information and follow-ups.
  • Ensure all relevant correspondence and documentation is properly recorded.
  • Internal Support
  • Provide administrative support to brokers
  • Respond to internal requests for claim information.
  • Ensure claim information is available to the appropriate HSM staff when needed.
  • Accuracy & Compliance (audits)
  • Maintain high attention to detail when entering and reviewing claim information.
  • Follow established procedures and insurer requirements.
  • Protect confidential information and maintain appropriate documentation.

Qualifications & Skills

  • Previous insurance, claims, or administrative experience is an asset.
  • Insurance experience and/or a Level 1 or Level 2 licence is an asset.
  • EPIC broker management experience preferred
  • Strong attention to detail and accuracy.
  • Excellent organizational and time-management skills.
  • Comfortable working with large volumes of information and multiple deadlines.
  • Strong written communication skills.
  • Professional and confident when communicating with insurers and adjusters.
  • Ability to work independently and follow established procedures.
  • Strong follow-through and ability to keep outstanding tasks moving.
  • Ability to handle confidential information with discretion.

Schedule

  • Monday to Friday8:30am – 4:30 pm or 9 am to 5 pm
  • In office position – No remote opportunity

What’s In It For You

  • Career Development Opportunities and in-house mentoring
  • Ability to gain higher levels of insurance certification (CAIB, CIP, CRM/ERM).
  • Future advancement as other positions become available.

Salary

Depending on experience: $40,000 to $70,000

Please submit resume to our Operations Manager, Sue O’Farrell @ sofarrell@hsminsurance.com
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More about this job

Responsibilities

Maintain accurate, current claims files by processing and documenting claim activity, tracking outstanding information, and recording correspondence. Provide administrative support to brokers, respond to internal requests, and ensure claims information is organized, accessible, and handled in accordance with procedures and confidentiality requirements.

Requirements

Previous insurance, claims, or administrative experience is an asset; insurance experience, a Level 1 or Level 2 licence, and EPIC broker management experience are also assets or preferred. The role calls for strong attention to detail, organization, time management, written communication, follow-through, discretion with confidential information, and the ability to manage multiple deadlines independently.

Skills

  • Claims Administration
  • Insurance Administration
  • Recordkeeping
  • Claims Processing
  • Attention To Detail
  • Organization
  • Time Management
  • Written Communication
  • Confidentiality
  • Follow-Through
  • Deadline Management
  • Insurer And Adjuster Communication
  • Compliance
  • Independent Work
  • EPIC Broker Management

Benefits

  • Career Development Opportunities
  • In-House Mentoring
  • Insurance Certification Opportunities
  • Future Advancement Opportunities

Visa sponsorship

Not detected in the job text

Hiring contact

Sue O’Farrell

Hiring contact email

sofarrell@hsminsurance.com

Categories

  • Administrative
  • Finance & Accounting

Keywords

  • Claims Administration
  • Insurance
  • Claims Processing
  • Claims Files
  • Claim Records
  • Insurers
  • Adjusters
  • Broker Support
  • EPIC Broker Management
  • Level 1 Licence
  • Level 2 Licence
  • CAIB
  • CIP
  • CRM
  • ERM
  • Confidential Information
  • Compliance
  • Audits
  • Documentation
  • Correspondence
  • Follow-Ups
  • Administrative Support
  • Deadline Management
  • Recordkeeping

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