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Added 15 mins ago
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Senior Software Engineer Technical Remediation & Enablement
Citi
Mississauga, ON
- Full-time
The Vice President (VP) / Senior Software Engineer – Technical Remediation & Enablement Lead is a hands-on, code-level technical specialist responsible for driving the direct remediation of…
Added 45 mins ago
CL
Senior Backend Developer- .NET
Charger Logistics Inc.
Brampton, ON
- Full-time
We are seeking a skilled and performance-minded .Net Core Developer to support and evolve our distributed system of over 100 microservices, built primarily with .NET Core and PostgreSQL.…
Added 45 mins ago
CL
Solution Architect- .NET (microservices)
Charger Logistics Inc.
Brampton, ON
- Full-time
We're looking for a hands-on .NET Solution Architect to lead the design and evolution of our distributed platform: more than 100 microservices built mainly on .NET Core and PostgreSQL.…
Added 2 hours ago
MF
AI Automation & Platform Analyst (Senior Analyst)
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
- Other
Added 3 hours ago
RD
Vb.net Developer
Randstad Digital
Toronto, ON
- Contract
We are seeking an experienced VB.NET Developer for a 6-month contract role in Toronto, ON. In this role, you will be responsible for maintaining, enhancing, and optimizing mission-critical…
Added 3 hours ago
SY
Senior Software Engineer
Secure Yourself IT Solutions
Ottawa, ON
- Contract
We're looking for a Senior Software Engineer to support an upcoming Government of Canada project. This is a chance to put your skills to work on systems where quality, security, and…
Added 8 hours ago
YC
Senior Developer, D365
Yoush Consulting
Toronto, ON
- Full-time
As a Senior Developer, Dynamics 365 your responsibilities will include:
Added 13 hours ago
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RQ11727 - Systems Testing/QA Specialist - Senior
Maarut
Toronto, ON
- Contract
Added 15 hours ago
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RQ11753 - Data Analytical Specialist/Scientist - Senior
Maarut
Toronto, ON
- Contract
.Net Core, Entity Framework, Azure SQL, DevOps, CI/CD Pipelines etc.
Added 15 hours ago
M
RQ11819 - Software Developer - Senior
Maarut
Toronto, ON
- Contract
Additional Skills for Oracle Software Developer:
Added 16 hours ago
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Senior .NET Software Developer – Azure, C#, ASP.NET & SQL Server
ThoughtStorm
Toronto, ON
- Contract
We're Hiring: Senior .NET Software Developer – Azure, C# & SQL Server
Added 17 hours ago
RT
Data Specialist
Russell Tobin
Toronto, ON
- $70 to $85 CAD / hour
- Contract
Job Title: Data Analytical Specialist/Scientist - Senior
Added 17 hours ago
LI
Data Analytical Specialist/Scientist
Lotus IT Solutions
Toronto, ON
- Contract
…and Business Service Delivery and Procurement) is seeking a Senior Data Analytical Specialist/Scientist to join their team in Toronto. The successful consultant will lead the development…
Added 17 hours ago
LI
Systems Testing/QA Specialist
Lotus IT Solutions
Toronto, ON
- Contract
The Ministry of Public and Business Service Delivery and Procurement is seeking a Senior Systems Testing/QA Specialist to support the Labour and Transportation Cluster. The successful…
Added 18 hours ago
S
Programmer Analyst II – Community and Connected Care
SereneAid
Fredericton, NB
- Full-time
Maintain and enhance .NET applications and related database components.
Added 18 hours ago
UT
Senior Business Analyst # 26-27442
US Tech Solutions
St. John's, NL · Greater St. John's Metropolitan Area
- $70 to $80 USD / hour
- Contract
We are seeking an experienced Senior Business Analyst to support an enterprise application modernization project focused on improving business processes, system functionality, and digital…
Added 18 hours ago
SR
Senior Business Analyst
Swim Recruiting
St. John's, NL
- Contract
Contract opportunity for an experienced Senior Business Analyst supporting the modernization of apprenticeship and trades certification services for a public-sector organization in St.…
Added 18 hours ago
2I
Data Scientist/Data Engineer
2iSolutions Inc.
Toronto, ON
- Contract
Requisition Title: RQ11753 - Data Analytical Specialist/Scientist - Senior
Added 18 hours ago
MS
Senior Software Quality Assurance Specialist
MSZ Systems
Toronto, ON
- Contract
Hiring: Senior Systems Testing / QA Specialist
Added 23 hours ago
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Senior Full-Stack Web Developer (C#/MS-SQL/Front-end) - Western Canada
Splashdot
Remote, Canada
- $110,000 to $140,000 CAD / year
- Full-time
- Remote
Senior Full-Stack Web Developer (C#/MS-SQL/Front-end) – Western Canada
Added 1 day ago
Software Engineering Team Lead - Industrial Automation & Robotics Platform
Lincoln Electric
Hamilton, ON
Design, develop, and maintain applications using C#, .NET Framework 4.8, .NET Standard 2.0, and .NET 6+.
Added 1 day ago
Senior Manager Development, Treasury Technology
Scotiabank
Toronto, ON
The Senior Manager, Treasury Technology Delivery & Platforms is responsible for leading the technology strategy, delivery, and operational support of the Treasury Technology portfolio. This…
Added 1 day ago
TI
Data Scientist / Data Analytics Specialist
Teckhorizon Inc
Toronto, ON
- Contract
Our Client is seeking an experienced Senior Data Scientist / Data Analytics Specialist for a Government of Ontario project. The ideal candidate will bring strong expertise in data…
Added 1 day ago
SC
Senior Environmental Data Engineer
SLR Consulting
Calgary, AB · Vancouver, BC · Guelph, ON
- Full-time
As our new Senior Environmental Data Engineer, you will play an important role on a team whose work is essential to achieving this goal.
Added 1 day ago
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Data Scientist
Bevertec
Toronto, ON · Greater Toronto Area, Canada
- Contract
RQ11753 - Senior Data Analytical Specialist / Scientist

Insurance Corporation of British Columbia

Developer

North Vancouver, BC, Canada

Apply About employer

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Job details

Apply by: Nov 12, 2026
Posting language: English
Posted: Oct 16, 2026

Original job description

We welcome applications from all qualified job seekers. Should you require any accommodations, including alternative interview formats, assistance with online assessments, or an ASL interpreter, throughout the application or hiring process, please email your request to accessibility_services@icbc.com – we are committed to ensuring an accessible experience for all candidates.

At ICBC, we strive to build diverse teams which reflect the communities we serve. To support this, we’ve created two talent communities for Indigenous Peoples and People with Disabilities. By joining one of these communities, you’ll connect with our recruitment team who will guide you through the application process and help you explore opportunities at ICBC. Of course, you’re welcome to apply for jobs at ICBC whether or not you join a talent community.

We look forward to hearing from you!

This position is responsible for the design, configuration, development, integration, deployment, and sustainment of Contact Centre technologies for Genesys Pure Cloud Solution. The focus is primarily on operational support working with other senior Genesys engineering specialists, business users and teams in configuration changes, incident triage and support for this SaaS solution. This is not a full stack development role but provides opportunity to extend DevOps and automation skills as we look to extend the capabilities and features of this best-in-class solution.

Key Focus & Deliverables:

Configure and support Genesys Cloud CX including Architect Flows, Routing, Queues, Skills, Digital Channels, and Workforce Engagement capabilities.
Design, develop, and maintain integrations using Genesys Cloud APIs, SDKs, REST services, OAuth, Data Actions, and Webhooks.
Develop conversational AI solutions including voice bots, chatbots, and self-service experiences using Genesys and AWS technologies.
Integrate contact centre platforms with enterprise applications, CRM systems, and other business services.
articipate in solution design, testing, deployments, production support, change management, and CAB activities.

Position Requirements:

3+ years of experience supporting Contact Centre technologies and enterprise applications.
3+ years hands-on experience with Genesys Cloud CX administration, configuration, and development.
Experience with Architect, Routing, Data Actions, Digital Channels, Analytics, and WEM.
API and integration development using REST, JSON, SDKs, and OAuth.
JavaScript, Python, C#, .NET, Git, and Azure DevOps experience.
AWS services including Lambda, API Gateway, Lex, DynamoDB, and CloudWatch.
Knowledge of SIP, VoIP, telephony routing, and omnichannel contact centre technologies.

Preferred Qualifications:

Genesys Cloud CX Professional, Architect, Developer, or Integration certifications.
Experience with contact centre modernization, cloud migration, and AI solutions.

About us:

At ICBC, it’s our job to make sure the car insurance system works for all British Columbians, today and in the future. Check out our ICBC Year in Review 2025 to learn more about what we've accomplished! If you want to make the most of your skills and expertise while growing your career, we want you. A career at ICBC is an opportunity to be part of a talented, diverse and inclusive team that is driven to serve its customers and community. You can expect a competitive salary, comprehensive benefits and a collaborative work environment. If you are reliable and dependable, contact us today to be part of our talented and diverse team as we work together to create an insurance system we can all be proud of.

Our values guide how we interact with customers, partners, and each other. They shape our decisions and create a culture where employees feel inspired and empowered to do their best work.

Collaborative: We include different perspectives to reach our common goals.
Supportive: We seek to understand to meet diverse and evolving needs.
Straightforward: We simplify the complex to make things easier.
Knowledgeable: We gain knowledge through experience and learning to make informed decisions.

Work arrangements defined:

Resident – you will work at your primary in-office headquarters on all scheduled work days.
Hybrid 8 – you will work a minimum of 2 days per week at your primary office headquarters, subject to operational requirements. The remaining days will be remote within British Columbia.
Hybrid 10 – you will follow a schedule that alternates between 5 consecutive in-office days at your primary office headquarters and 5 consecutive remote workdays (typically one week in and one week out), subject to operational requirements. The remaining days will be remote within British Columbia.
Mobile – you will work a significant amount of time in the field, in addition to working from an office and optionally working remotely within British Columbia.
Remote – you will work remotely from within British Columbia, with one required visit to your primary office per month.

Only candidates legally entitled to work in Canada will be considered for this position.

#IND1

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More about this job

Responsibilities

Configure, develop, integrate, deploy, and support Genesys Cloud CX contact centre technologies, including routing, digital channels, workforce engagement, and conversational AI. Build integrations with enterprise applications and provide operational support through incident triage, testing, deployments, change management, and production support.

Requirements

Requires at least 3 years of experience supporting contact centre technologies and enterprise applications, including hands-on Genesys Cloud CX administration, configuration, and development. Candidates should have experience with APIs and integrations, programming languages and DevOps tools, AWS services, and contact centre telephony; Genesys certifications and cloud modernization experience are preferred.

Skills

Genesys Cloud CX
Contact Centre Support
Architect Flows
Routing
Data Actions
Digital Channels
Workforce Engagement Management
REST APIs
OAuth
JavaScript
Python
C#
.NET
AWS
DevOps
Telephony

Benefits

Comprehensive Benefits

Visa sponsorship

Not detected in the job text

Keywords

Genesys Cloud CX
Genesys Architect
Architect Flows
Routing
Queues
Skills
Digital Channels
Workforce Engagement Management
Genesys Cloud APIs
SDKs
REST
JSON
OAuth
Data Actions
Webhooks
Conversational AI
Voice Bots
Chatbots
AWS Lambda
API Gateway
Amazon Lex
DynamoDB
CloudWatch
JavaScript
Python
C#
.NET
Git
Azure DevOps
SIP

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