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Added 1 day ago
H
IT Project Manager
HrBrain
Featured · Posted directly by employer
Waterloo, ON
- $70 CAD / hour
- Contract
Partner closely with the Product Owner, business stakeholders, technology teams, architects, vendors, and other delivery partners to coordinate priorities and maintain delivery alignment.
Added 1 min ago
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Senior Manager, Workplace & Travel
AIMCo
AB · Calgary, AB
- Full-time
At AIMCo, a great workplace is a key enabler of our people and our investment success. As Senior Manager, Workplace & Travel, you will lead our workplace experience, facilities, corporate…
Added 1 min ago
Manager, Business Enablement
Trans Mountain
Calgary, AB
Trans Mountain is seeking a collaborative, motivated, and values driven individual to join our dynamic team as a Manager, Business Enablement. In this position, you will Lead Trans…
Added 1 min ago
GF
Generalist, Human Resources
Gordon Food Service
Milton, ON
- Full-time
Serves as the liaison/HR business partner between various HR Shared Services and the division. Understands the business.
Added 16 mins ago
MD
Grants Specialist - Grants Specialist 3
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…agencies. It also assists the Administrative Services Section Manager with special projects as…
Added 16 mins ago
OV
Buying Manager
October's Very Own
Toronto, ON
- $90,000 to $120,000 CAD / year
- Full-time
The Buying Manager owns assortment strategy across all OVO categories, building ranges that are commercially balanced and true to the brand. This role drives seasonal inventory investment…
Added 16 mins ago
Business Developer Manager
Siemens
Montreal, QC
The Business Developer Manager is responsible for building strategic relationships with consulting engineers and design firms across Quebec. As a trusted technical advisor, this role…
Added 16 mins ago
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Customer Success Manager
Trellis
Ottawa, ON
- Full-time
We are looking for a Customer Success Manager with strong Amazon Ads experience to own relationships with a portfolio of clients. You will be their main point of contact and trusted…
Added 31 mins ago
MC
Member Services Representative - Part Time (Pendale)
Meridian Credit Union
St. Catharines, ON
- $45,000 to $49,000 CAD / year
- Part-time
Develop goals with Manager that are clearly defined, measurable and achievable, and align them to business unit and strategic priorities for Meridian
Added 31 mins ago
AP
Senior Manufacturing Systems Engineer
Atlantic Packaging Products Ltd.
Toronto, ON · Scarborough, ON
- Full-time
…facilities. Reporting to the Senior Technical Strategies & Solutions Manager, the role strengthens the Technical Services Group's ability to execute more projects, solve complex operating…
Added 31 mins ago
Senior Product Manager, AV Solutions and Ecosystems
Nureva
Ottawa, ON · Kanata, Ontario
We are looking for a Senior Product Manager to define how Nureva's audio technology becomes part of complete, compelling AV solutions for corporate and enterprise spaces.
Added 31 mins ago
Associate Development Manager
Electronic Arts
Vancouver, BC
The EA SPORTS™ Technical Team is seeking an Associate Development Manager (ADM) to manage and coordinate a variety of technical disciplines while supporting cloud infrastructure and live…
Added 31 mins ago
OC
Business Development Manager
Ontario Clean Water Agency
Kirkland Lake, ON · OCWA - Kirkland Lake WWT
- Full-time
Work with the partner of choice for more communities than any other water and wastewater service organization in Ontario for over 30 years.
Added 31 mins ago
TI
Customer Success Manager
Trane Italia
Montreal, QC
- Full-time
We are seeking a proactive, highly collaborative, and business-savvy Customer Success Manager (CSM) to join our team in Montreal, QC. Reporting directly to the Customer Success Leader, you…
Added 46 mins ago
BC
Communication Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Manager, Communications and Public Affairs, the Communications Assistant plays a key role in executing on a number of communications tactics for both sites of the Brant…
Added 46 mins ago
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Claims Manager
InsuranceWorks.ca
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Partner with clients. Work alongside a peer manager who focuses on client onboarding and program implementation. Support relationships with insurers, managing agents, brokers, and…
Added 46 mins ago
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Sales Partner
Zorino
Canada
- Contract
…note, outcome and callback lands in the client file, and the manager sees calls, talk time and results for each rep. There is no desk phone, no headset and no app to install. One flat price…
Added 46 mins ago
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Recruitment Specialist I
Teleperformance
Toronto, ON · TPCA Toronto
- Full-time
Reporting to the Recruiting Manager and Lead, the Volume Hiring Recruiter is responsible for owning the full-cycle recruitment process for our CORE team. You will act as a strategic partner…
Added 46 mins ago
Office Manager
F12.net
Toronto, ON · North York, ON
The Position: Reporting to the Business Operations Manager, you will build and maintain strong relationships both internally and externally with clients and vendors and will work to ensure…
Added 46 mins ago
Senior Program Manager - Corus FM Radio
Corus Entertainment
Toronto, ON
Corus Radio has an exciting opportunity for a Senior Program Manager to support the function of Radio Programming in Toronto & Eastern Ontario.
Added 46 mins ago
TS
Transportation Safety Analyst
The Seaboard Transport Group
Dartmouth, NS
- Full-time
Partner with the operations team to uphold operational integrity and compliance with corporate safety standards
Added 46 mins ago
ZI
Senior Manager, Financial Planning and Analysis
ZenaTech Inc.
Toronto, ON
- $120,000 to $150,000 CAD / year
- Full-time
…what they are. Own the quarterly reforecast cycle end to end. Partner with the Treasury team and the Cash Manager to ensure the short-cycle cash view and the strategic monthly view…
Added 46 mins ago
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Technical Manager Heavy Civil Construction
Hays
Toronto, ON · Greater Toronto Area, Canada
- $150,000 to $190,000 CAD / year
- Full-time
As the Technical Manager, you will enjoy a hybrid work model, combined with regular travel to project sites, partner offices and market meetings, including pursuit locations across the GTA,…
Added 46 mins ago
E
Operational Service Specialist
EZRA
Toronto, ON
- $53,000 to $56,000 CAD / year
- Contract
…accurate financial processing, they are a true cross-functional partner to many – specifically Customer Success, Billing, and Tech. The Operational Shared Service Specialist will strive for…
Added 47 mins ago
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Benefits Consultant
Gallagher
Vancouver, BC
- Full-time
At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel…
Added 47 mins ago
UO
Finance Service Partner
University of Alberta
Edmonton, AB
- Full-time
As a Finance Partner, you will act as a strategic professional advisor to the dean, faculty general manager, or other senior leaders such as Associate Vice President within your portfolio.…

InsuranceWorks.ca

Claims Manager

Toronto, ON, Canada
Greater Toronto Area, Canada, Canada

Hybrid

Base salary of $100,000 – $140,000, based on a 35-hour work week · Full-time

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Job details

Pay: Base salary of $100,000 – $140,000, based on a 35-hour work week
Job type: Full-time
Workplace: Hybrid
Apply by: Dec 9, 2026
Experience: About 10 years of claims experience, including proven people leadership.
Posting language: English
Posted: Nov 9, 2026

Original job description

Claims Manager – Delegated Authority / TPA Claims

Greater Toronto Area | Hybrid | Full-Time | $100,000 – $130,000 + Bonus

My client is a well-established, international claims services organization searching for a Claims Manager for its Canadian third-party administration (TPA) claims operation. The team handles programs on behalf of London Market and delegated-authority clients.

This is a people-first leadership role. You will lead a team of four supervisors and about 30 adjusters across Canada. The team is growing and many of its supervisors are new to leadership, so our client wants someone who has managed people before. You should know how to coach, build accountability, and give the team the technical and leadership support it needs.

What You'll Do

Lead and develop the leadership team. Mentor and coach supervisors so they become confident, effective people leaders. Step into coach adjusters directly when needed.
Provide technical oversight. Act as a technical resource across property, casualty, and auto claims. Make sure complex files are assigned to adjusters with the right level of experience, and spot files that are moving beyond someone's ability.
Manage authority and controls. Keep a close eye on claims handled within program authority levels. Ensure escalations to clients happen at the right time and account instructions are followed consistently.
Champion quality. Oversee file reviews, audits, and operational controls, and use the trends you find to improve consistency and outcomes.
Partner with clients. Work alongside a peer manager who focuses on client onboarding and program implementation. Support relationships with insurers, managing agents, brokers, and coverholders.
Turn data into action. Use claims data, bordereaux, and management information to identify risks, priorities, and areas for improvement.
Drive continuous improvement. Look closely at workflows, processes, and technology, and help build a more proactive, efficient, and sustainable operation.
Support financial performance. Oversee billing, expenses, time recording, and receivables.

What You'll Bring

About 10 years of claims experience, including proven people leadership. Experience leading other leaders is ideal. Strong supervisors who are ready for the next step are also encouraged to apply.
Strong technical knowledge across property and casualty lines, including commercial auto. Professional lines or liability experience is a significant asset.
Experience at an independent adjusting firm, a TPA, or an insurer. London Market, Lloyd's, or delegated-authority claims experience is an asset but not required. The right leader can be trained on the London Market side.
Comfort holding people accountable while staying approachable and supportive.
Sound judgment, curiosity, and a continuous-improvement mindset.
CIP designation preferred, or a degree or equivalent experience.
Ability to obtain adjusting licences in multiple provinces.
A valid driver's licence for occasional local travel.

Working Arrangement

This is a hybrid role. The target is about three days a week in the office or in-market, with flexibility for the right person. Offices are available in the GTA. The team itself works mostly remotely across Canada.

Compensation & Benefits

Base salary of $100,000 – $140,000, based on a 35-hour work week
Annual bonus target of about 10% of salary
Health, dental, and vision benefits from day one, plus a health spending account and employee assistance program
Group RRSP with an employer match of up to 5%, and an employee share purchase plan
Flexible hours, shortened work week options, and personal days
Clear paths for growth and development within a large national and international organization

Interested candidates please contact Maurice Reichberg at DGA Careers. If you are working with another DGA recruiter, feel free to ask them about this position.

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More about this job

Responsibilities

Lead and develop supervisors and adjusters, provide technical oversight across property, casualty, and auto claims, and ensure claims comply with authority levels, client instructions, and quality controls. Partner with clients and internal leaders, use claims data to improve operations, and oversee billing, expenses, time recording, and receivables.

Requirements

Candidates should have about 10 years of claims experience, proven people leadership, and strong technical knowledge across property and casualty lines, including commercial auto; experience leading other leaders is ideal. Experience with a TPA, independent adjusting firm, or insurer is expected, while London Market or delegated-authority experience, a CIP designation or equivalent education and experience, multi-province licensing eligibility, and a valid driver's licence are preferred or advantageous.

Skills

People Leadership
Leadership Development
Coaching And Mentoring
Claims Management
Property Claims
Casualty Claims
Commercial Auto Claims
Technical Claims Oversight
Claims Authority Management
Escalation Management
Quality Assurance
File Reviews And Audits
Claims Data Analysis
Process Improvement
Financial Performance Management

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Health Spending Account
Employee Assistance Program
Group RRSP With Employer Match
Employee Share Purchase Plan
Flexible Hours
Shortened Work Week Options
Personal Days
Growth And Development Opportunities
Annual Bonus

Visa sponsorship

Not detected in the job text

Hiring contact

Maurice Reichberg

Keywords

Claims Management
Third-Party Administration
Delegated Authority
London Market
Lloyd's
Property Claims
Casualty Claims
Commercial Auto
Professional Lines
Liability
People Leadership
Coaching
Claims Authority
Client Escalations
File Reviews
Audits
Operational Controls
Bordereaux
Management Information
Claims Data
Continuous Improvement
Workflow Optimization
Billing
Receivables
CIP Designation
Adjusting Licences

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