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Added 1 day ago
H
IT Project Manager
HrBrain
Featured · Posted directly by employer
Waterloo, ON
- $70 CAD / hour
- Contract
Added 12 mins ago
ET
GCP Architect
Envision Technology Solutions
Canada
- Contract
…Vertex AI, Cloud Load Balancing, VPC/Shared VPC, IAM, Secret Manager, Cloud…
Added 12 mins ago
MH
Construction Project Manager- Electrical Infrastructure
MeshGrid HR
NS · Nova Scotia, Canada
- Full-time
We are seeking an experienced Senior Project Manager to lead complex, customer-facing projects involving medium- and high-voltage equipment, rotating machinery, drive systems, power…
Added 12 mins ago
OP
Maintenance Contract Supervisor
Ontario Public Service Leadership | Leadership dans la fonction publique de l’Ontario
Mississauga, ON
- $90,700 to $133,653 CAD / year
- Full-time
Added 12 mins ago
IS
AI/ML Lead (Sagemaker)
Iris Software Inc.
Toronto, ON
- Contract
ML Ops / AI Platform technical product lead/ manager
Added 12 mins ago
I
Claims Manager
InsuranceWorks.ca
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Claims Manager – Delegated Authority / TPA Claims
Added 12 mins ago
VT
Installation Manager
Valiant TMS
Windsor, ON
- Full-time
…solutions, is seeking an experienced and driven Installation Manager to lead the successful installation, commissioning, and handover of complex automation projects. If you excel at…
Added 12 mins ago
TC
Operations Manager - Church Planting
The Christian Reformed Church in North America
Remote, Canada
- Full-time
- Remote
The Operations Manager oversees the daily management of the Church Planting Core Initiative, ensuring effective workflows, processes, and financial systems are in place. This role…
Added 12 mins ago
H
Technical Manager Heavy Civil Construction
Hays
Toronto, ON · Greater Toronto Area, Canada
- $150,000 to $190,000 CAD / year
- Full-time
The Hays Civil Construction team are partnered with our client, an established GC, as they continue to grow their Heavy Civil division, hiring a Technical Manager.
Added 12 mins ago
CF
Production Manager
Capsule Factory Nutraceuticals
Woodstock, ON
- Full-time
The Production Manager leads Capsule Factory’s manufacturing operation and is accountable for producing safe, high-quality natural health products on schedule and at target cost. The role…
Added 12 mins ago
CG
Manager, Finance
Compass Greenfield Development
Toronto, ON
- Full-time
Manager, Finance - Compass Greenfield Development
Added 12 mins ago
E
Operational Service Specialist
EZRA
Toronto, ON
- $53,000 to $56,000 CAD / year
- Contract
…tasks. This is an individual contributor role reporting into the Manager, Operational Shared…
Added 13 mins ago
M
Senior Manager, Project Controls
Metrolinx
Toronto, ON
- Full-time
Our Program Management department within our CPG GO/UP team is looking for a Senior Manager, Project Controls to join the team. You will provide day-to-day oversight and direction to a team…
Added 13 mins ago
G
Benefits Consultant
Gallagher
Vancouver, BC
- Full-time
Convey a deep technical expertise and business insight in helping clients evaluate opportunities to reduce costs, risk and improve the overall competitiveness of benefits and HR services.
Added 13 mins ago
Project Manager, Market Strategy & Understanding
Ipsos
Toronto, ON
As a Project Manager, you will be a key member of a team of dynamic and passionate professionals. The role will assist with functional and technical knowledge and help with the deployment…
Added 13 mins ago
NY
Operations Manager
Nir Yu
Saskatoon, SK
- Full-time
The Operations Manager coordinates all aspects of site operations including but not limited to; sales, production, purchasing, customer service and managing a team. The Operations Manager…
Added 28 mins ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Richmond, BC
- Full-time
Internal: Store Manager, Corps Officer(s), volunteers, staff
Added 28 mins ago
GL
Millwright - Plaster Rock, N-B
Groupe Lebel
Plaster Rock, NB
- Full-time
Under the supervision of the Maintenance Manager, the successful candidate will participate in working with a growing and highly motivated team in a fast-paced environment.
Added 28 mins ago
B
Sales Associate TPS
BMO
Montreal, QC · DEMA
- Full-time
Technical proficiency gained through education and/or business experience.
Added 28 mins ago
BG
Foreman Service
Brandt Group of Companies
Nisku, AB
- Full-time
…also responsible for making recommendations to the Service Manager regarding technician skills, performance, and training…
Added 28 mins ago
HS
Territory Sales Manager
Hercules SLR
Winnipeg, MB
- Full-time
Hercules Crane & Lifting Supplies is looking for a Territory Sales Manager to join our team in Winnipeg, MB.
Added 28 mins ago
M
Cook I
Marriott
Saskatoon, SK
- Full-time
…maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and…
Added 43 mins ago
SN
Automation / Electrical Engineer (Essential Of Manufacturing)
Saint-Gobain North America
Acton, ON
- $70,500 to $109,500 CAD / year
- Full-time
More information will be provided by the recruiter and hiring manager during the interview process.
Added 43 mins ago
A
Solution Architect
Aviso
Toronto, ON
- $150,000 to $168,000 CAD / year
- Full-time
Reporting to the Director, Technical Delivery and Architecture, the Solution Architect is responsible for developing and delivering technology architecture and design strategies and…
Added 43 mins ago
A
Senior Product Manager
Aviso
Toronto, ON
- $120,000 to $135,000 CAD / year
- Full-time
We are looking to fill an opening for a Senior Product Manager to join Aviso's Product Management team and help shape the future of investing for Canadians through a best-in-class wealth…
Added 43 mins ago
IR
Finance Manager
Imagine Recruitment & Advisory
Ottawa, ON · Greater Ottawa Metropolitan Area
- $115,000 to $125,000 CAD / year
- Full-time
…sophisticated corporate finance environment. This position combines technical accounting expertise, financial reporting, people leadership, and process…

InsuranceWorks.ca

Claims Manager

Toronto, ON, Canada
Greater Toronto Area, Canada, Canada

Hybrid

Base salary of $100,000 – $140,000, based on a 35-hour work week · Full-time

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Job details

Pay: Base salary of $100,000 – $140,000, based on a 35-hour work week
Job type: Full-time
Workplace: Hybrid
Apply by: Dec 9, 2026
Experience: About 10 years of claims experience, including proven people leadership.
Posting language: English
Posted: Nov 9, 2026

Original job description

Claims Manager – Delegated Authority / TPA Claims

Greater Toronto Area | Hybrid | Full-Time | $100,000 – $130,000 + Bonus

My client is a well-established, international claims services organization searching for a Claims Manager for its Canadian third-party administration (TPA) claims operation. The team handles programs on behalf of London Market and delegated-authority clients.

This is a people-first leadership role. You will lead a team of four supervisors and about 30 adjusters across Canada. The team is growing and many of its supervisors are new to leadership, so our client wants someone who has managed people before. You should know how to coach, build accountability, and give the team the technical and leadership support it needs.

What You'll Do

Lead and develop the leadership team. Mentor and coach supervisors so they become confident, effective people leaders. Step into coach adjusters directly when needed.
Provide technical oversight. Act as a technical resource across property, casualty, and auto claims. Make sure complex files are assigned to adjusters with the right level of experience, and spot files that are moving beyond someone's ability.
Manage authority and controls. Keep a close eye on claims handled within program authority levels. Ensure escalations to clients happen at the right time and account instructions are followed consistently.
Champion quality. Oversee file reviews, audits, and operational controls, and use the trends you find to improve consistency and outcomes.
Partner with clients. Work alongside a peer manager who focuses on client onboarding and program implementation. Support relationships with insurers, managing agents, brokers, and coverholders.
Turn data into action. Use claims data, bordereaux, and management information to identify risks, priorities, and areas for improvement.
Drive continuous improvement. Look closely at workflows, processes, and technology, and help build a more proactive, efficient, and sustainable operation.
Support financial performance. Oversee billing, expenses, time recording, and receivables.

What You'll Bring

About 10 years of claims experience, including proven people leadership. Experience leading other leaders is ideal. Strong supervisors who are ready for the next step are also encouraged to apply.
Strong technical knowledge across property and casualty lines, including commercial auto. Professional lines or liability experience is a significant asset.
Experience at an independent adjusting firm, a TPA, or an insurer. London Market, Lloyd's, or delegated-authority claims experience is an asset but not required. The right leader can be trained on the London Market side.
Comfort holding people accountable while staying approachable and supportive.
Sound judgment, curiosity, and a continuous-improvement mindset.
CIP designation preferred, or a degree or equivalent experience.
Ability to obtain adjusting licences in multiple provinces.
A valid driver's licence for occasional local travel.

Working Arrangement

This is a hybrid role. The target is about three days a week in the office or in-market, with flexibility for the right person. Offices are available in the GTA. The team itself works mostly remotely across Canada.

Compensation & Benefits

Base salary of $100,000 – $140,000, based on a 35-hour work week
Annual bonus target of about 10% of salary
Health, dental, and vision benefits from day one, plus a health spending account and employee assistance program
Group RRSP with an employer match of up to 5%, and an employee share purchase plan
Flexible hours, shortened work week options, and personal days
Clear paths for growth and development within a large national and international organization

Interested candidates please contact Maurice Reichberg at DGA Careers. If you are working with another DGA recruiter, feel free to ask them about this position.

Apply About employer

More about this job

Responsibilities

Lead and develop supervisors and adjusters, provide technical oversight across property, casualty, and auto claims, and ensure claims comply with authority levels, client instructions, and quality controls. Partner with clients and internal leaders, use claims data to improve operations, and oversee billing, expenses, time recording, and receivables.

Requirements

Candidates should have about 10 years of claims experience, proven people leadership, and strong technical knowledge across property and casualty lines, including commercial auto; experience leading other leaders is ideal. Experience with a TPA, independent adjusting firm, or insurer is expected, while London Market or delegated-authority experience, a CIP designation or equivalent education and experience, multi-province licensing eligibility, and a valid driver's licence are preferred or advantageous.

Skills

People Leadership
Leadership Development
Coaching And Mentoring
Claims Management
Property Claims
Casualty Claims
Commercial Auto Claims
Technical Claims Oversight
Claims Authority Management
Escalation Management
Quality Assurance
File Reviews And Audits
Claims Data Analysis
Process Improvement
Financial Performance Management

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Health Spending Account
Employee Assistance Program
Group RRSP With Employer Match
Employee Share Purchase Plan
Flexible Hours
Shortened Work Week Options
Personal Days
Growth And Development Opportunities
Annual Bonus

Visa sponsorship

Not detected in the job text

Hiring contact

Maurice Reichberg

Keywords

Claims Management
Third-Party Administration
Delegated Authority
London Market
Lloyd's
Property Claims
Casualty Claims
Commercial Auto
Professional Lines
Liability
People Leadership
Coaching
Claims Authority
Client Escalations
File Reviews
Audits
Operational Controls
Bordereaux
Management Information
Claims Data
Continuous Improvement
Workflow Optimization
Billing
Receivables
CIP Designation
Adjusting Licences

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